Likelihood to Recommend AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
Read full review Stampli costs about the same as 1/2 an AP salary, but it can easily replace 1 or more headcount. AP has been a difficult position to fill over the last several years, and the quality/accuracy of the work seems to have declined at the same time. Stampli can reduce the time spent on data entry down to seconds per invoice, and it gets the basic info entered accurately before AP staff even looks at it. It can handle PO match invoices better than our
ERP system (which it integrates with).
Read full review Pros Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties. Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process. Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice. Read full review Learns and automates how invoices are booked (i.e. what accounts to use, class codes, dept codes, reading invoice details, etc.) Records all actions, comments, approvals for auditing documentation Recognizes and flags any duplicate invoices Validated syncing with our accounting system (NetSuite) Read full review Cons AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time). The log enhancement follow-up procedure could use some work. Read full review It would be awesome if I was able to search for a vendor and check number for proof of payment When asking questions regarding invoices it is a little confusing on how to make the requested changes. Webinar on use of Stampli would be appreciated. Read full review Likelihood to Renew At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
Read full review I cannot imagine going back to pre-Stampli processes. Our jobs in the Accounting department (not just AP) have all become more engaging because we've cut out so much mindless, non-value added work: data entry, signing checks, stuffing envelopes, stamping envelopes, etc.
Read full review Usability Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
Read full review It's a modern product with easily recognizable functionality. The user interface was the main factor in our decision of Stampli over it's competitors
Read full review Reliability and Availability Never an issue with downtime
Read full review Performance Read full review Support Rating Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
Read full review We have a dedicated rep (who was also our implementation rep--they stay with you after implementation) who we can email whenever needed and meet with every quarter. There is a chat option within the software that gets responded to by a real person within minutes.
Read full review Online Training Excellent documentation, step-by-step instructions
Read full review Implementation Rating We lost an AP employee right as we were deciding to implement, so we had to speed up our timeline. We went from signing the contract to fully functional system within 4 weeks. We did not dedicate any more than 4 hours per week during the implementation.
Read full review Alternatives Considered We are presently evaluating a move to
Concur Invoice , not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on
Concur Invoice . From what we have seen so far, the functionality is similar, though I believe
Concur Invoice is more expensive.
Read full review Stampli's ease of use far exceeds that of
Bill.com or
Divvy . Almost every click is recorded in the audit trail and navigating within the portal is intuitive. Each tab is set up in order to follow the process flow, making even the newest of users comfortable.
Read full review Contract Terms and Pricing Model I would not change anything
Read full review Scalability Ease of deployment both domestic and international
Read full review Return on Investment AvidXchange allows our office to be more productive on invoice approvals. Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided. You can approve invoices from anywhere as long as you have internet access. Read full review decreases manual process - balances out the benefit to cost ratio in automation vs employee time ACH payments allow for elimination of lost checks research and reprocessing Vendor portal connection putt he tools in their hands to research any status they may need instead of internal employee time to research and provide Read full review ScreenShots