Avocent Data Center Planner vs. LogicMonitor

Avocent Data Center Planner is well suited in helping us to capacity plan our data center, increase operations efficiency and keep track of available patch and switch ports. We are able to visually view wherein our data centers are underutilized and more importantly over-utilized. We can also follow the path of the cross-connects from one object to another visually providing us another troubleshooting tool in our datacenter. Previously we had Excel spreadsheets with this information and it's can be confusing to follow compared to a visual representation that Avocent Data Center Planner provides.

Incentivized

For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.

Incentivized

• Avocent Data Center Planner gave us an overview of our data center without the need to be physically there to perform an audit.
• We can visually map out and trace the cross-connect a device or server is using without a need of remote hands to trace the cable.
• It provides us the ability to capacity plan our data center. Giving us the ability to see what space is under or over-utilized and formulate a plan to adjust to correct it.

Incentivized

• It shows us system issues right away so we can fix them fast.
• It finds new devices on its own, so we do not miss anything.
• It alerts us only when something really unusual happens.
• Its dashboards make it easy for everyone to see system health.
• It helps us see trends so we are ready for busy times.

Incentivized

• The library of objects we can use in Avocent Data Center Planner needs to be expanded. There are times the server object we need is not available in the library.
• A more efficient way to connect objects together. It's way too easy to delete a connection mapping, a dialogue box asking if the connection should be deleted would be nice. I've accidentally deleted a connection before and it's annoying that I need to redo it.
• The ability to import diagrams into Avocent Data Center Planner would be nice. We have Visio diagram of racks and to utilize that instead of recreating it would help speed up the build in of a datacenter in the product.

Incentivized

• Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
• ARM CPU support for collectors to allow for a lighter weight appliance deployment
• WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors

Incentivized

This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful

Incentivized

Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.

Incentivized

The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.

Incentivized

Add good training

Incentivized

The training is good but room to improve

Incentivized

The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.

Incentivized

Avocent Data Center Planner was far and away better than utilizing Microsoft Visio to manage our data center infrastructure. It provides us a centralized location for all information about our data center from the location of racks, to the devices in them, the device connections, etc. While Microsoft Visio can emulate the rack and device piece of Avocent Data Center Planner, it can't replicate its ability to provide the device connections. We have previously used Excel for that. Having one place for all of that information is also a plus for Avocent Data Center Planner, increasing the efficiency of our data center operations compared to using Microsoft Visio.

Incentivized

Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.

Incentivized

Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers

Incentivized

Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.

Incentivized

• A positive ROI on Avocent Data Center Planner allows us to improve our infrastructure planning by giving a visual representation of our data center so we can see where we can set up new equipment in the future.
• Another positive ROI is, we can visualize wherein our data center we are either over-utilized or underutilized increasing the efficiency of our operations.
• A further positive ROI is the complete record of device connections eliminated the need for remote hands to trace patch connections for troubleshooting purposes.
• Finally having one place to view information on our data center is also a positive ROI. This has increased our operations' ability to manage our data center.
• A negative ROI is the amount of time required to set up Avocent Data Center Planner. We had to start from scratch and recreate the Visio diagrams we already had.

Incentivized

• We Eliminated an on-prem monitoring tool which was in excess of 25 servers
• A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
• Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory

Incentivized