Likelihood to Recommend Azure Backup is suitable for companies of various sizes, with varying amounts of data. The cost of the investment should be thought out carefully so that there are no bad surprises with unnecessary files going to Azure Backup. The interface is friendly and easy to configure and it does not require your company to have a backup expert. It is highly recommended for companies with smaller number of servers and better if the servers are already running in an Azure environment.
Read full review Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
Read full review Pros Azure Backup is fast! Coupled with the fact that Microsoft created Azure and Windows - these two operate phenomenally together! Administering the backups inside of Azure is a breeze. The ability to mount, restore entire backups, or recover files, has been made very easy. You do not have to download any media to recover something, you do this all in the cloud and it gets mounted in Microsoft's systems. Making this process less than a quarter of the time you would have spent with your 'other' backup solutions. Read full review It just works right out of the box. No customizations were needed to start using. It protects several types of databases such as IBM DB2 that are not protected by competing products. The Rubrik Support team is very knowledgeable and responsive to our issues. Read full review Cons backup schedule calendar would be cool Backup vaults should ask if you want to send notifications when you first set it up, there have been a couple of times when I noticed a month later that, backup job failures were not configured to send email notifications. Read full review Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation. Read full review Likelihood to Renew The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
Read full review Usability This Justifies that usability of azure is at huge extent
Read full review The support is top notch both tech and sales team, the tools are simple to use and yet still is feature rich. Security is top of the list, the product is sold and reliable, easy to configure and intuitive to use.
Read full review Reliability and Availability Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
Read full review Performance Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
Read full review Support Rating One of the differentials of the solution is the high level of guarantee and support of the Azure Backup solution. Microsoft is a reference in a technology company with a highly trained support team and helps us with any questions or technical problems with the tool. Service is fast and efficient with trained engineers.
Read full review Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.
Read full review In-Person Training Very easy to take in and pass on.
Read full review Online Training The interaction with the teacher is great and usually provides tons of opportunity for questions. The students questions are great to generate discussions and touching base the certification topic.
Read full review Implementation Rating From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
Read full review Alternatives Considered Azure Backup works on Azure, the most famous of the cloud systems that the whole world has switched to, which is now a very large part of the Microsoft ecosystem that we have been used to using for years. Therefore, it is less tiring to use the additional service of an infrastructure that we already use, even if it is a part of it, which can be easily integrated with existing systems, which is one of the most important issues we IT professionals pay attention to. For this reason, we wanted to swim in familiar waters instead of another brand.
Read full review Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.
The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.
Read full review Contract Terms and Pricing Model We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
Read full review Scalability Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
Read full review Return on Investment It allowed us to have our VMs protected very quickly and with simple implementation. It saved us from taking backups from Azure workloads from the on-prem environment, or even deploying a Backup environment on the cloud. It has a low/'controlled' cost as you "pay-as-you-go." Read full review Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer. Rubrik has made management of backups a non-issue. Recovery of systems and files takes seconds or minutes. We have a better strategy against ransomware. Read full review ScreenShots