Backblaze B2 Cloud Storage vs. Dropbox Business

Providing the option of purchasing a much longer archive if desired or limiting the length of time in maintaining what's been saved is brilliant. It makes all the sense in the world. At the very least, unless the retention period is clearly mandated somehow, it causes a decision maker (especially a small business owner) to think strategically about what the storage needs truly are.

Incentivized

Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!

• File management
• Pricing
• Customer Service

Incentivized

• It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
• Dropbox Business provides a means to safely store our documents without having to have physical copies.
• Dropbox also allows for easy organization of our documents in folders and such in the system.

Incentivized

• costs just went up some
• might be nice to get confirmation that it's working occasionally
• nothing else

Incentivized

• I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
• It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
• I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.

Incentivized

Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.

Incentivized

Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.

Incentivized

At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.

Incentivized

The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.

Incentivized

I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.

Incentivized

The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.

Incentivized

Because they continuously had times they required updating the account and there were hiccups when that happened, over time, I became skeptical of their ability to keep my files secure. They were the first cloud backup storage company I had ever used and I stayed with them for almost two decades. Then it happened that we did have to do a recovery two different times because of hardware failures. It was anything but a smooth or complete recovery, and their price kept rising as their service declined. Hundreds of files were totally lost in the process. I guessed that among their strategies, it might well have been a re-focus on their part to build up their enterprise accounts and didn't seem to care about small business. I finally had enough and left them as a client.

Incentivized

Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.

We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.

Incentivized

• We haven't had any data loss situations yet, however I'm sure our ROI will be fairly high if we have to recover any data. Backblaze is in the insurance industry, not storage.

Incentivized

• Improved risk mitigation - know our files are encrypted.
• Expiring Shared Links are a must have.
• Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
• Collaboration makes it faster for us to complete plan documents with our customers.

Incentivized