What users are saying about
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Top Rated
186 Ratings
17 Ratings
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Score 8.2 out of 100

Influitive

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Top Rated
186 Ratings
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Score 9 out of 100

Attribute Ratings

  • Influitive is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.6

Bambu by Sprout Social

76%
8 Ratings
9.1

Influitive

91%
141 Ratings

Likelihood to Renew

Bambu by Sprout Social

N/A
0 Ratings
8.9

Influitive

89%
38 Ratings

Usability

Bambu by Sprout Social

N/A
0 Ratings
8.2

Influitive

82%
18 Ratings

Availability

Bambu by Sprout Social

N/A
0 Ratings
10.0

Influitive

100%
5 Ratings

Performance

Bambu by Sprout Social

N/A
0 Ratings
8.0

Influitive

80%
11 Ratings

Support Rating

Bambu by Sprout Social

N/A
0 Ratings
8.9

Influitive

89%
82 Ratings

In-Person Training

Bambu by Sprout Social

N/A
0 Ratings
10.0

Influitive

100%
1 Rating

Online Training

Bambu by Sprout Social

N/A
0 Ratings
10.0

Influitive

100%
5 Ratings

Implementation Rating

Bambu by Sprout Social

N/A
0 Ratings
9.0

Influitive

90%
11 Ratings

Configurability

Bambu by Sprout Social

N/A
0 Ratings
9.1

Influitive

91%
1 Rating

Ease of integration

Bambu by Sprout Social

N/A
0 Ratings
6.7

Influitive

67%
5 Ratings

Product Scalability

Bambu by Sprout Social

N/A
0 Ratings
6.0

Influitive

60%
3 Ratings

Likelihood to Recommend

Sprout Social

Routinely sharing job postings from Bambu by Sprout Social to LinkedIn, using the canned content our Marketing team provides and revising so that it "sounds like me" prior to sharing on LI. Cadencing my content shares for the week in the "Scheduling" option Creating a new link to share content via Bambu by Sprout Social to LI, to position myself as a thought leader in my space
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Influitive

If an organization is looking to start a customer and/or partner advocacy program - Influitive is well suited to provide an amazing experience for members. Its various features and functions lend themselves well to building diversified experiences that, with some creativity from the community manager, can meet the needs of every advocate. Using Influitive has allowed me to grow a vibrant community of customers from around the globe who are more connected than ever to our organization and each other. I wouldn't want to try tackling my job without it!
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Pros

Sprout Social

  • Ease of use. It creates a user-friendly experience that allows employees to understand and share.
  • Customer support & feedback.
  • Understanding the power of social media and building their tool around its use.
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Influitive

  • Customer Support-it doesn't matter how urgent the request is, support is always there to help ease my mind with a couple of different ways to solve the issue.
  • CSM-I have worked with multiple CSMs and they have all been very helpful and patient. They listen to my questions and requests and help me strategize ways to increase engagement in the community.
  • Templated Challenges- I have relied on this feature to help with fun challenges for the advocates. Though I do wish there were some more new ones. I have noticed that most of them are the same as of 3 yrs ago.
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Cons

Sprout Social

  • Add feature to track clock-ins and clock-outs.
  • Show when employees are not available due to time -off
  • If you miss the notification to sign a document, it is very hard to find it following common sense.
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Influitive

  • More "select all" functions, like "assign badge" to a group of people.
  • More targeting at the "notify" stage: there are quite a few activity challenges we'd like to be available to everyone, but only pushed to a subset of customers; and the only workaround now is to clone a challenge and have two sets of targets. It works, but is clunky and clutters up the screen space.
  • I'd love to see a crowdsourced challenge bank, where we can share and borrow content from other hubs.
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Pricing Details

Bambu by Sprout Social

Starting Price

Editions & Modules

Bambu by Sprout Social editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Influitive

    Starting Price

    Editions & Modules

    Influitive editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      To learn more about Influitive's pricing, please reach out to a member of our sales team.

      Pricing Info

      Likelihood to Renew

      Sprout Social

      No answers on this topic

      Influitive

      Depending on the cost and new features to be added, our company might be motivated to renew the use of Influitive. However, a lot depends on the year to come and the enhancements that can better our experience and add more gamification to the platform. Adding elements that can woo our target audience.
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      Usability

      Sprout Social

      No answers on this topic

      Influitive

      Overall, Influitive is very easy to use for customers. There's a bit of a learning curve for new admins, but that's only because Influitive isn't always intuitive. The UI is confusing in certain places. I expect something to be in one place, and I find it somewhere else entirely. This is the only reason my usability rank isn't higher
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      Reliability and Availability

      Sprout Social

      No answers on this topic

      Influitive

      Yes, always available and extremely quick. The availability is 10 on 10 for sure. We also have situations where their team might not be working or on a holiday, but if we have an event, they are available and ensure smooth running. That is the beauty of having Influitive take care of you.
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      Performance

      Sprout Social

      No answers on this topic

      Influitive

      Influitive AdvocateHub interacts with Blackbaud Champions and is an on-time response system. What I mean by that is once data is entered in Influitive AdvocateHub, it is updated in real time and I can access a computer and the data is there immediately. Sometimes the rewards do not show up right away and I am under the assumption that the delay is caused by an influx of traffic.
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      Support Rating

      Sprout Social

      No answers on this topic

      Influitive

      I have never had an issue, small or large, that the Influitive support team hasn't taken seriously and given their attention to. Engagement with support is generally quick and painless. There is also a great user community that is monitored to some degree, and general questions are often already available there or answered in short order.
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      In-Person Training

      Sprout Social

      No answers on this topic

      Influitive

      I was taught and made to show all features that could help me learn more about the platform and this was great hands-on training for me. I picked up things faster than others and did have time to create challenges and make changes while someone was around to supervise and help.
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      Online Training

      Sprout Social

      No answers on this topic

      Influitive

      The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
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      Implementation Rating

      Sprout Social

      No answers on this topic

      Influitive

      I think some of the key insights I can put forward are all aligned to simply being organized. Make sure you have a well thoughts out plan where you have taken all factors into account. Prioritize the list of deliverables, and make sure you have all the right people alighed to assist internally & externally. If you have a well organized plan you will be set up for success.
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      Alternatives Considered

      Sprout Social

      It was similar in that it helped us push prewritten messages out to our team, but the UX/UI was far more dated and not as intuitive. It's mobile app also wasn't very useful; made it difficult to edit messages and would constantly need you to log back in. The two things GaggleAMP had over Bambu however was more comprehensive analytics and the ability to automatically push out social posts
      Read full review

      Influitive

      Our community was originally based out of Slack. As our customer community grew, it was essential that we create a space for the community to prosper. We chose Influitive since it had both the advocacy and community portions built-in together. Slack was not able to host the advocacy program that we wanted.
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      Scalability

      Sprout Social

      No answers on this topic

      Influitive

      When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
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      Return on Investment

      Sprout Social

      • Social presence for those who did not have one before.
      • Additional brand awareness via our sales and partners who use the platform.
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      Influitive

      • Influitive has helped us generate hundreds of reviews on sites like G2, TrustRadius, and Capterra, which has resulted in various awards and positive placement on grid reports.
      • Influitive has helped us generate dozens of case studies and hundreds of quotes that can be used in sales and marketing campaigns.
      • Influitive has generated thousands of survey responses to help our product team better understand what our customers want, which has had a direct impact on our product roadmap.
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      Screenshots

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