What users are saying about
3 Ratings
578 Ratings
3 Ratings
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Score 7.1 out of 100
578 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Bananatag

Bananatag is very well suited to creating messages that are going to be used on a regular basis but don't require much in the way of changing or amending. It is also a very handy platform to track sending emails and the watermarking technology is very handy. As far as range of designs compared to something like Mailchimp it doesn't compare well.
Marc Duke | TrustRadius Reviewer

Constant Contact

I think it really is a great resource for smaller non-profits and those with smaller development/marketing teams. While permission based marketing should provide you with a larger opening percentage, we struggle with that. If someone doesn't sign up, they don't get the emails. In this case, sending it to your contact list outside of Constant Contact is better. But the templates inside Constant Contact offer a better visual result in my opinion. I do not have strong design skills and need the templates.
Terri Betts | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Bananatag
Constant Contact
8.2
WYSIWYG email editor
Bananatag
Constant Contact
7.8
Dynamic content
Bananatag
Constant Contact
8.1
Ability to test dynamic content
Bananatag
Constant Contact
8.1
Landing pages
Bananatag
Constant Contact
8.8
A/B testing
Bananatag
Constant Contact
8.4
Mobile optimization
Bananatag
Constant Contact
8.2
Email deliverability reporting
Bananatag
Constant Contact
9.0
List management
Bananatag
Constant Contact
8.9
Triggered drip sequences
Bananatag
Constant Contact
6.7

Reporting & Analytics

Bananatag
Constant Contact
8.2
Dashboards
Bananatag
Constant Contact
7.9
Standard reports
Bananatag
Constant Contact
8.6
Custom reports
Bananatag
Constant Contact
8.2

Pre-Send Testing

Bananatag
Constant Contact
8.7
URL Validation
Bananatag
Constant Contact
9.3
Link Tracking
Bananatag
Constant Contact
8.2
Image Validation
Bananatag
Constant Contact
8.3
Inbox Display
Bananatag
Constant Contact
8.8
Email Accessibility Tools
Bananatag
Constant Contact
8.3
Spelling and Grammar Check
Bananatag
Constant Contact
9.2
Spam Testing
Bananatag
Constant Contact
8.0
Email Previews
Bananatag
Constant Contact
9.2

Pros

Bananatag

  • Easy to use and install, particularly with Gmail for business.
  • It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
  • It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.
Chandler Elmore | TrustRadius Reviewer

Constant Contact

  • Importing new emails is extremely fast and easy. This is important because there are times where emails need to be sent out ASAP, so being able to import a new mailing list quickly allows that to happen in a timely manner.
  • Customization of the look and feel of the email. Sending out emails that look the same becomes boring to the recipients, so being able to change the look every time makes it more likely they will engage in the material.
Anonymous | TrustRadius Reviewer

Cons

Bananatag

  • Changing the format/size of blocks.
  • The range/choice of blocks that can be used.
Marc Duke | TrustRadius Reviewer

Constant Contact

  • The fee structure is based on the number of contacts, so rather than store all of our email contacts on Constant Contacts, we try to add and delete lists to keep the monthly cost down. This can be slightly tedious for the cost-conscious company.
  • While there is a 60-day free trial, there is no free version for extended use. For the small business, a longer free version during lean months or for further analysis would be helpful.
Jason Carlage | TrustRadius Reviewer

Likelihood to Renew

Bananatag

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 8.0
Based on 19 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

Usability

Bananatag

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 8.9
Based on 8 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Giselle Aguiar | TrustRadius Reviewer

Reliability and Availability

Bananatag

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 9.0
Based on 2 answers
No major problems in sending out the email campaigns and accessing the analytics
Anonymous | TrustRadius Reviewer

Performance

Bananatag

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 10.0
Based on 2 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Anonymous | TrustRadius Reviewer

Support Rating

Bananatag

Bananatag 3.0
Based on 2 answers
Have not really had many opportunities to use the support function but my experience was limited and a little bit clunky. It was not particularly responsive or helpful in terms of trying to resolve the query I was working on. I think the problem was solved by another member of the team that worked on designing their own template.
Marc Duke | TrustRadius Reviewer

Constant Contact

Constant Contact 3.0
Based on 8 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
Anonymous | TrustRadius Reviewer

Implementation Rating

Bananatag

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 8.0
Based on 4 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bananatag

Bananatag is a free-standing application that plugs into your email service provider. As such, you do not need to be logged into another application to see the results or the real-time tracking of emails like you would with other email trackers. The free application is great if you just need to track a few outbound emails, but the paid plans offer a much more robust tracking service that would allow you to get any and all information you could desire from an email being tracked
Chandler Elmore | TrustRadius Reviewer

Constant Contact

Constant Contact is the best value for the investment. There are cheaper solutions - but not better. When you want to make a good impression, you want Constant Contact to be your provider (when we see Mailchimp emails we just delete!)
Darcy Knapp, MBA | TrustRadius Reviewer

Scalability

Bananatag

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Anonymous | TrustRadius Reviewer

Return on Investment

Bananatag

  • It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
  • It has not had any negative impact on the business or our operations.
Chandler Elmore | TrustRadius Reviewer

Constant Contact

  • We have seen an uptick in fundraising as we are better able to target donors based on how many times they open our email, click on links in the email, etc.
  • We have set up an email campaign for new donors that runs automatically when he or she first donates. This has helped us retain donors and receive additional donations.
  • Constant Contact has freed up some time for our marketing team to work on other projects because once a campaign is created and scheduled, it runs on autopilot.
Anonymous | TrustRadius Reviewer

Pricing Details

Bananatag

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bananatag Editions & Modules

Additional Pricing Details

Constant Contact

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Constant Contact Editions & Modules

Edition
Email$20.001
Email Plus$45.001
Pro$195.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bananatag
7.1
Constant Contact
8.0

Likelihood to Renew

Bananatag
Constant Contact
8.0

Usability

Bananatag
Constant Contact
8.9

Reliability and Availability

Bananatag
Constant Contact
9.0

Performance

Bananatag
Constant Contact
10.0

Support Rating

Bananatag
3.0
Constant Contact
3.0

Online Training

Bananatag
Constant Contact
10.0

Implementation Rating

Bananatag
Constant Contact
8.0

Scalability

Bananatag
Constant Contact
10.0

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