Barracuda CloudGen Firewalls provides a wide range of security and connectivity features, including web filtering, NAC and SSL VPN and other features for remote access, as well as protection as edge devices and IoT security.
I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.
It's well suited for the mobile task force we have at Engel for all the information workers, the salespersons, and the salespeople that are abroad and are not often on the Engel premises but are on customer premises. So for them, it's the only really good tool to connect to central IT resources. But when I look to the future way of utilizing cloud resources and having a hybrid approach and having SaaS services like Salesforce, which are running natively in the cloud, then AnyConnect might not be suitable for them because anyway, I have a direct connection via an HTTPS tunnel to run all my SAS applications. I would not see any benefit of using AnyConnect in this case. So the more a company runs in the cloud, the less it needs AnyConnect.
The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
Integration with Active Directory makes it easy to identify users activities in logs.
Cisco AnyConnect connects the machine with the VPN very smoothly in a few clicks also provides security with Multi-Factor Authentication.
It Provides the facility of creating Network groups such as Local and Project Network so that user can limit the connectivity options.
The System scan feature is so robust, it Scans the System every time we connect to a new network and remembers the older Network and does not Scans while we connect to usual Netwroks.
Manual Administrative Config: The Enrollment requires the user to enroll from their end and can't just be "Setup" for the user unless you act as the user. For things like SMS text, it would be nice just to put it in place and have it work without a "Setup/Enrollment" process. This does, however ensure the user understands the process.
Active Directory Sync and Azure Sync Did not automatically match up accounts and duplicate, so I had to do it manually, to be fair the account usernames do not match the Email Address which is used for Azure so it would be difficult.
Duo Support and Cisco Support seem to have not been integrated with each other well, most support tickets end up with a Duo expert and a Cisco Firewall Expert on at the same time, though this has improved dramatically.
They did not force my Admin to use an NTP Server off the bat, which would have fixed a few issues we had that persisted for a while until he started using one. (A bit old fashioned)
This is software is easy to use, easy to maintain, easy to support, cost effective, and extremely secure. We will continue to use it for all employees well into the future. We have already renewed our licenses for another 5 years - that's how confident we are that this software will remain a primary security solution for our firm.
Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.
Compared to other products that I have used, Cisco gives me more information and it is easy for me to understand what's happening from the application, which is Cisco AnyConnect, which other vendors don't. It's very hard for me if I have to work with other applications, I have to get support from the application owner vendor. But in Cisco, I myself can read through and get this thing. Now with that being very comfortable, I mean very, very useful. I would like to get to more detail in a more simplified way. There are plenty of things. It is also where there is something it gives me in a simplified way. This is what has happened that would help me in some cases. But always there is a scope for improvement in any product. I never rate any product to 10, even if it's better because there is always room for improvement. So I personally feel we can still make this better. It is a good product, but we can still make it better
Thus far, I have not encountered any outages to Cisco AnyConnect. Any firmware updates are completed infrequently and efficiently such that the users don’t experience noticeable downtime. I have not encountered any errors running the platform at any time of day or night , or from any geographical location. Provided a hard-wired or WiFi internet connection is available, expect Cisco AnyConnect to run without unexpected interruption.
I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.
Their support team is extraordinary and quick responding. All support team members have great product knowledge and takes very minimum time for query resolution. Support is available on phone, emails, etc. As per my experience with their support team, I will rate them with 10 stars here because it was truly exceptional.
We are quite satisfied with the deployment. We might extend our deployment. My suggestion to everyone will be utilizing Cisco cloud infra as well. As it will give you some nice features like cloud based firewall, DNS Security and threat intelligence. Threat intelligence was a key decision maker for us and people should not ignore it.
Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!
I have tried the above too. I have noticed that the consistency and reliability that connect provides are way better than theirs. Integration with 2-factor authentication apps is something extremely important, and I am not sure if this two software provide such functionality. Network stability and speed are also not as good as Cisco Anyconnect.
We saved multiple thousands of dollars the first year out with the firewall in maintenance fees. We paid for the firewall and 3 years of service and still saved money.
The ease of management allows me to do my job more efficiently. I save a lot of time when doing my day to day job because I can get to my firewall virtually anywhere.
I feel a lot safer and my business more secure knowing that I have configured things the way they need to be and it was simple and not overly complicated.
We are able to seamlessly work on multiple clients daily, and it allows us to quickly handle more projects at the same time.
Cisco AnyConnect has allowed our own company's coworkers to remotely connect back to the corporate network, easily assisting work schedules and processes, during the COVID-19 pandemic. Being forced to work remotely, meant our processes still happened quickly and efficiently, by being able to leverage and use Cisco AnyConnect VPN.
Even prior to the COVID-19 pandemic, I have worked 100% remotely for a few years now. This was always due to the reliable connectivity and ease of use with Cisco AnyConnect VPN. I live 2+ hours from our nearest corporate office, and even further from some of my client locations, and I have always been able to connect to any of my multiple Cisco AnyConnect VPN connections, within seconds.
