Basecamp vs. eXo Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.7 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
eXo Platform
Score 10.0 out of 10
N/A
eXo Platform is an open-source, social-collaboration software designed for enterprises. Some key features include: Enterprise Social Network, Enterprise Content Management and Social Collaboration.
$0
engaged user/month
Pricing
BasecampeXo Platform
Editions & Modules
Basecamp Plus
$15
per month per user
Basecamp Pro Unlimited
$299
per month (billed annually)
Basecamp Free
Free
Limited Capabilities
Community
$0
engaged user/month
Social Intranet
$3
per month per user
Digital Workplace Cloud
$5
per month per user
Digital Workplace On-Premise
$5
per month per user
Enterprise Unlimited
9$
engaged user/month
Offerings
Pricing Offerings
BasecampeXo Platform
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BasecampeXo Platform
Features
BasecampeXo Platform
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
8.9
124 Ratings
14% above category average
eXo Platform
9.2
5 Ratings
17% above category average
Task Management9.3123 Ratings10.05 Ratings
Resource Management9.2103 Ratings00 Ratings
Gantt Charts6.843 Ratings8.02 Ratings
Scheduling8.599 Ratings10.04 Ratings
Workflow Automation8.672 Ratings8.33 Ratings
Team Collaboration9.7123 Ratings00 Ratings
Support for Agile Methodology9.451 Ratings00 Ratings
Support for Waterfall Methodology8.748 Ratings00 Ratings
Document Management9.6115 Ratings00 Ratings
Email integration8.4101 Ratings00 Ratings
Mobile Access8.8100 Ratings10.05 Ratings
Timesheet Tracking9.248 Ratings00 Ratings
Change request and Case Management9.458 Ratings00 Ratings
Budget and Expense Management8.342 Ratings00 Ratings
Search00 Ratings10.05 Ratings
Visual planning tools00 Ratings8.03 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
8.0
42 Ratings
3% above category average
eXo Platform
-
Ratings
Quotes/estimates10.030 Ratings00 Ratings
Invoicing10.026 Ratings00 Ratings
Project & financial reporting8.034 Ratings00 Ratings
Integration with accounting software4.028 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Basecamp
-
Ratings
eXo Platform
9.5
4 Ratings
17% above category average
Chat00 Ratings10.04 Ratings
Notifications00 Ratings10.04 Ratings
Discussions00 Ratings10.04 Ratings
Surveys00 Ratings7.13 Ratings
Internal knowledgebase00 Ratings10.04 Ratings
Integrates with GoToMeeting00 Ratings9.01 Ratings
Integrates with Gmail and Google Hangouts00 Ratings10.02 Ratings
Integrates with Outlook00 Ratings10.03 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Basecamp
-
Ratings
eXo Platform
9.1
5 Ratings
13% above category average
Versioning00 Ratings8.64 Ratings
Video files00 Ratings9.03 Ratings
Audio files00 Ratings7.03 Ratings
Document collaboration00 Ratings10.05 Ratings
Access control00 Ratings10.05 Ratings
Advanced security features00 Ratings8.13 Ratings
Integrates with Google Drive00 Ratings10.04 Ratings
Device sync00 Ratings10.03 Ratings
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BasecampeXo Platform
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Score 8.9 out of 10
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InEight
Score 8.4 out of 10
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Score 9.8 out of 10
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Score 8.4 out of 10
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Score 9.0 out of 10
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User Ratings
BasecampeXo Platform
Likelihood to Recommend
9.8
(150 ratings)
10.0
(16 ratings)
Likelihood to Renew
10.0
(26 ratings)
8.2
(2 ratings)
Usability
9.3
(20 ratings)
9.0
(1 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
Performance
7.3
(4 ratings)
-
(0 ratings)
Support Rating
8.8
(28 ratings)
8.1
(2 ratings)
Online Training
5.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(4 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampeXo Platform
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
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eXo Platform
It is especially suitable for working together remotely or from disconnected locations, allowing them to access collaborative work and tools to facilitate communication. Internal and cloud options also seem to offer a flexible adoption roadmap. It addresses the problems of efficient collaboration and effective communication between employees, particularly with regard to working and completing projects
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Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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eXo Platform
  • I personally love the user-friendly interface. Often you find software which is difficult to learn, and not utilized as often as it should be because of this. With eXo Platform, the interface is easy to understand, and is not particularly challenging to new users and non-tech savvy individuals.
  • It allows you to get work done, without feeling like using the platform is part of the actual work. It feels more like a natural system you would use in your leisure time to connect with friends and family, rather than a social intranet designed to facilitate employee communication and help you meet project deadlines.
  • The cloud platform allows users to easily share information and files, and collaborate on project work. Another benefit to this is it makes mobile collaboration possible.
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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eXo Platform
  • As the platform appears to be packed with features and functionality it may be a bit daunting at first to get used to it.
  • The initial adoption in a corporate setting would involve a number of questions, such as integration with other applications, data migration and security and the optimum adoption road map in order to maximise the benefit from the platform.
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Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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eXo Platform
It is a stable platform that has uniquely solved my issues.
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Usability
37 Signals
It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
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eXo Platform
This platform has a pleasant user interface, is very easy to use, and offers a lot of useful accessories and add-ons. At first it can be a little intimidating, but it doesn't take long to get used to it. It is considerably reliable and safe. Facilitates connection and collaboration with coworkers. It provides tools that allow you to capture, organize and act according to the internal knowledge of your team.
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Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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eXo Platform
No answers on this topic
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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eXo Platform
The eXo platform offers a high quality support, which satisfies the requirements of our company, especially when the platform begins to be used, due to the amount of tools that can be overwhelming. Support responses are made in a short period of time.
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Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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eXo Platform
No answers on this topic
Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
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eXo Platform
We selected this product firstly because it's easy to use for end-users, even if it's not so simple to configure from an administrative point of view. Managing and tracking overall activities is quite easy and it's also possible to have an immediate vision of everything that is done on the platform. Users feel confident and are encouraged to share resources.
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Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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eXo Platform
  • The eXo platform is a great agile tool for concentrating internal human capital.
  • It is excellent for improving communication and collaboration between the company and group members.
  • It generates an effective collaborative work and maximizes productivity with the improvement of teamwork.
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ScreenShots

eXo Platform Screenshots

Screenshot of CalendarScreenshot of A Space HomeScreenshot of DocumentsScreenshot of spacesScreenshot of activity streamScreenshot of gamification