What users are saying about
1187 Ratings
16 Ratings
1187 Ratings
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Score 8.3 out of 100
16 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • Basecamp ranks higher in 1 feature set: Project Management
  • Projector PSA ranks higher in 1 feature set: Professional Services Automation

Project Management

7.8

Basecamp

78%
7.0

Projector PSA

70%
Basecamp ranks higher in 9/14 features

Task Management

8.4
84%
115 Ratings
7.4
74%
8 Ratings

Resource Management

7.9
79%
96 Ratings
8.0
80%
8 Ratings

Gantt Charts

7.2
72%
39 Ratings
6.0
60%
3 Ratings

Scheduling

8.0
80%
92 Ratings
8.0
80%
9 Ratings

Workflow Automation

6.7
67%
67 Ratings
6.9
69%
6 Ratings

Team Collaboration

8.7
87%
115 Ratings
7.5
75%
7 Ratings

Support for Agile Methodology

7.6
76%
48 Ratings
5.8
58%
2 Ratings

Support for Waterfall Methodology

7.8
78%
44 Ratings
5.2
52%
3 Ratings

Document Management

7.8
78%
108 Ratings
8.5
85%
7 Ratings

Email integration

8.0
80%
95 Ratings
7.6
76%
5 Ratings

Mobile Access

8.5
85%
94 Ratings
3.7
37%
7 Ratings

Timesheet Tracking

7.3
73%
43 Ratings
9.3
93%
9 Ratings

Change request and Case Management

7.3
73%
54 Ratings
5.2
52%
3 Ratings

Budget and Expense Management

7.6
76%
39 Ratings
8.1
81%
9 Ratings

Professional Services Automation

7.7

Basecamp

77%
7.9

Projector PSA

79%
Projector PSA ranks higher in 3/4 features

Quotes/estimates

8.0
80%
29 Ratings
N/A
0 Ratings

Invoicing

6.7
67%
25 Ratings
7.0
70%
2 Ratings

Project & financial reporting

8.2
82%
34 Ratings
8.5
85%
2 Ratings

Integration with accounting software

7.8
78%
27 Ratings
8.0
80%
3 Ratings

Attribute Ratings

  • Basecamp is rated higher in 2 areas: Likelihood to Recommend, Usability
  • Projector PSA is rated higher in 1 area: Implementation Rating
  • Basecamp and Projector PSA are tied in 2 areas: Likelihood to Renew, Availability

Likelihood to Recommend

8.5

Basecamp

85%
141 Ratings
8.0

Projector PSA

80%
10 Ratings

Likelihood to Renew

10.0

Basecamp

100%
26 Ratings
10.0

Projector PSA

100%
2 Ratings

Usability

7.8

Basecamp

78%
15 Ratings
6.4

Projector PSA

64%
1 Rating

Availability

10.0

Basecamp

100%
10 Ratings
10.0

Projector PSA

100%
2 Ratings

Performance

7.3

Basecamp

73%
8 Ratings

Projector PSA

N/A
0 Ratings

Support Rating

8.6

Basecamp

86%
55 Ratings

Projector PSA

N/A
0 Ratings

Online Training

5.0

Basecamp

50%
1 Rating

Projector PSA

N/A
0 Ratings

Implementation Rating

7.7

Basecamp

77%
8 Ratings
8.2

Projector PSA

82%
2 Ratings

Configurability

8.0

Basecamp

80%
1 Rating

Projector PSA

N/A
0 Ratings

Product Scalability

Basecamp

N/A
0 Ratings
7.0

Projector PSA

70%
1 Rating

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
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Projector PSA

We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems
Read full review

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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Projector PSA

  • Resource Management - we are a national business and Projector provides us with the capability, in real time, to identify resource availability to meet current and upcoming project requirements. It allows us to
  • Reporting
Read full review

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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Projector PSA

  • One challenge has been the user interface of the management portal, but that is currently being overhauled. The new design is being rolled out incrementally, and so far we've been very impressed with it, both visually and functionally!
  • Projector is first and foremost a project management tool. Because of this, we had to come up with some workarounds for customized accounting tasks we needed that were not part of the native Projector logic, but we were able to get what we need done.
  • One thing we did have with our previous PSA tool and that isn't available in Projector is an integration with MS Outlook calendar. That would be a great feature for our team.
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Pricing Details

Basecamp

Starting Price

$99 per month

Editions & Modules

Basecamp editions and modules pricing
EditionModules
Basecamp PersonalFree1
Basecamp Business992

Footnotes

  1. Limited Capabilities
  2. Per Month [Unlimited Users]

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Projector PSA

Starting Price

$15 per user

Editions & Modules

Projector PSA editions and modules pricing
EditionModules
Team Edition$151
Professional Edition$252
Enterprise Edition$303

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Basecamp

When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Projector PSA

We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.
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Usability

Basecamp

Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
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Projector PSA

Desktop interface feels complex to new users.
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Reliability and Availability

Basecamp

I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Projector PSA

In 5 years of use we have never experienced an unscheduled outage.
Read full review

Support Rating

Basecamp

For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Projector PSA

No answers on this topic

Implementation Rating

Basecamp

Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Projector PSA

No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Read full review

Projector PSA

We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.
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Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Projector PSA

  • Projector has had a great ROI. We are more efficient with planning, budgeting and analyzing inefficiencies.
  • Projector has allowed our office across the United States to access the same system and create a central database of all projects and services.
Read full review

Screenshots

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