TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.6 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    Redbooth

    Score10 out of 10
    N/ARedbooth is a project management solution built around workstream collaboration, advanced reporting, and enterprise-level communication. An online software, Redbooth helps teams organize everything from small tasks to large projects, at the desk or on the go.

    $11

    per month per user

    Pricing
    BasecampRedbooth
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    Pro
    $12
    per month per user
    Business
    $18.75
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    BasecampRedbooth
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual subscription.
    More Pricing Information
    Community Pulse
    BasecampRedbooth
    Considered Both Products
    37signals
    Chose Basecamp
    Basecamp is probably my least favorite. As a project manager, I'm always auditing our workflow and processes, so I try to run at least trials of project management software to get a feel for if they would help us do things more efficiently. I struggled the most with Basecamp.
    Incentivized
    Redbooth
    Chose Redbooth
    Redbooth, in my opinion, blows all of these out of the water. But, its workflow was best for our company and the way we work. Not to say Basecamp or Asana are bad by any means, but the way that Redbooth works and how we think mesh really well together. I think all have great …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    50 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    48 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    36 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    42 Answers
    No answers on this topic
    Features
    BasecampRedbooth
    Project Management
    Comparison of Project Management features of Basecamp and Redbooth
    Feature
    Basecamp
    8.9
    124 Ratings
    15% above category average
    Redbooth
    7.4
    5 Ratings
    4% below category average
    Task Management9.1123 Ratings7.05 Ratings
    Resource Management9.3103 Ratings8.94 Ratings
    Gantt Charts7.243 Ratings6.03 Ratings
    Scheduling8.899 Ratings5.15 Ratings
    Workflow Automation9.372 Ratings9.03 Ratings
    Team Collaboration9.6123 Ratings5.15 Ratings
    Support for Agile Methodology9.751 Ratings9.03 Ratings
    Support for Waterfall Methodology8.748 Ratings9.32 Ratings
    Document Management9.6115 Ratings8.74 Ratings
    Email integration8.2101 Ratings5.03 Ratings
    Mobile Access8.7100 Ratings8.24 Ratings
    Timesheet Tracking9.148 Ratings7.13 Ratings
    Change request and Case Management9.558 Ratings8.01 Ratings
    Budget and Expense Management8.442 Ratings7.01 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp and Redbooth
    Feature
    Basecamp
    8.0
    42 Ratings
    4% above category average
    Redbooth
    7.3
    3 Ratings
    5% below category average
    Quotes/estimates10.030 Ratings8.01 Ratings
    Invoicing10.026 Ratings7.01 Ratings
    Project & financial reporting8.034 Ratings9.03 Ratings
    Integration with accounting software4.028 Ratings5.32 Ratings
    Best Alternatives
    BasecampRedbooth
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BasecampRedbooth
    Likelihood to Recommend
    9.9
    (150 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (20 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (28 ratings)
    10.0
    (1 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BasecampRedbooth
    Likelihood to Recommend
    37signals
    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Incentivized
    Read full review
    Redbooth
    Redbooth is fantastic for freelance artists, small businesses, or even larger companies. It's versatile and can handle and help you stay organized. IT has replaced most every other tool we use to stay up to date on projects, keep track of tasks, and use it for a proofing space. It may not be good if you aren't a freelancer or someone who has many tasks to complete. It seems best when there's at least 2 people in the company.
    Incentivized
    Read full review
    Pros
    37signals
    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Incentivized
    Read full review
    Redbooth
    • Desktop sharing.
    • Good audio and video quality.
    Incentivized
    Read full review
    Cons
    37signals
    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Incentivized
    Read full review
    Redbooth
    • It is not an application to store large amounts of documentation.
    • Having a lot of information can make it cumbersome to get some tasks.
    • It's a tool created for fast management and communication. At the moment, when accumulating tasks, it can be a total mess.
    Incentivized
    Read full review
    Likelihood to Renew
    37signals
    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review
    Redbooth
    No answers on this topic
    Usability
    37signals
    It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
    Incentivized
    Read full review
    Redbooth
    No answers on this topic
    Reliability and Availability
    37signals
    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Incentivized
    Read full review
    Redbooth
    No answers on this topic
    Support Rating
    37signals
    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Incentivized
    Read full review
    Redbooth
    I’ve never actually used their support - I think that in and of itself says something about the product.
    Incentivized
    Read full review
    Implementation Rating
    37signals
    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review
    Redbooth
    No answers on this topic
    Alternatives Considered
    37signals
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Incentivized
    Read full review
    Redbooth
    The overall interface, hour tracking, Gantt charts and integrations with Google Drive make Redbooth the best choice for our company.
    Incentivized
    Read full review
    Return on Investment
    37signals
    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Incentivized
    Read full review
    Redbooth
    • Saves times of having to sort through email.
    Incentivized
    Read full review
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