Basecamp vs. Redbooth

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.0 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Redbooth
Score 9.4 out of 10
N/A
Redbooth is a project management solution built around workstream collaboration, advanced reporting, and enterprise-level communication. An online software, Redbooth helps teams organize everything from small tasks to large projects, at the desk or on the go.
$11
per month per user
Pricing
BasecampRedbooth
Editions & Modules
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
Pro
$12
per month per user
Business
$18.75
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
BasecampRedbooth
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual subscription.
More Pricing Information
Community Pulse
BasecampRedbooth
Considered Both Products
Basecamp
Chose Basecamp
Basecamp is probably my least favorite. As a project manager, I'm always auditing our workflow and processes, so I try to run at least trials of project management software to get a feel for if they would help us do things more efficiently. I struggled the most with Basecamp.
Redbooth
Chose Redbooth
Redbooth, in my opinion, blows all of these out of the water. But, its workflow was best for our company and the way we work. Not to say Basecamp or Asana are bad by any means, but the way that Redbooth works and how we think mesh really well together. I think all have great …
Top Pros
Top Cons
Features
BasecampRedbooth
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
6.2
121 Ratings
19% below category average
Redbooth
7.4
5 Ratings
2% below category average
Task Management7.6120 Ratings7.05 Ratings
Resource Management6.5101 Ratings8.94 Ratings
Gantt Charts2.141 Ratings6.03 Ratings
Scheduling5.796 Ratings5.15 Ratings
Workflow Automation5.971 Ratings9.03 Ratings
Team Collaboration7.8120 Ratings5.15 Ratings
Support for Agile Methodology4.950 Ratings9.03 Ratings
Support for Waterfall Methodology4.746 Ratings9.32 Ratings
Document Management7.9112 Ratings8.74 Ratings
Email integration5.998 Ratings5.03 Ratings
Mobile Access7.998 Ratings8.24 Ratings
Timesheet Tracking7.646 Ratings7.13 Ratings
Change request and Case Management5.856 Ratings8.01 Ratings
Budget and Expense Management7.040 Ratings7.01 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
6.8
41 Ratings
8% below category average
Redbooth
7.3
3 Ratings
1% below category average
Quotes/estimates8.329 Ratings8.01 Ratings
Invoicing6.925 Ratings7.01 Ratings
Project & financial reporting8.034 Ratings9.03 Ratings
Integration with accounting software4.028 Ratings5.32 Ratings
Best Alternatives
BasecampRedbooth
Small Businesses
Avaza
Avaza
Score 9.7 out of 10
Avaza
Avaza
Score 9.7 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampRedbooth
Likelihood to Recommend
8.0
(147 ratings)
8.0
(5 ratings)
Likelihood to Renew
10.0
(26 ratings)
-
(0 ratings)
Usability
9.0
(17 ratings)
-
(0 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
Performance
7.3
(4 ratings)
-
(0 ratings)
Support Rating
8.8
(28 ratings)
10.0
(1 ratings)
Online Training
5.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(4 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampRedbooth
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review
Redbooth
Redbooth is fantastic for freelance artists, small businesses, or even larger companies. It's versatile and can handle and help you stay organized. IT has replaced most every other tool we use to stay up to date on projects, keep track of tasks, and use it for a proofing space. It may not be good if you aren't a freelancer or someone who has many tasks to complete. It seems best when there's at least 2 people in the company.
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Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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Redbooth
  • Desktop sharing.
  • Good audio and video quality.
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Redbooth
  • It is not an application to store large amounts of documentation.
  • Having a lot of information can make it cumbersome to get some tasks.
  • It's a tool created for fast management and communication. At the moment, when accumulating tasks, it can be a total mess.
Read full review
Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Redbooth
No answers on this topic
Usability
37 Signals
I would give it a ten but we have some very minor issues. Those have all been easy to work around and I still really like Basecamp. We also have trouble with some clients who can only handle email—but those are rare cases when technology is just not their thing.
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Redbooth
No answers on this topic
Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Redbooth
No answers on this topic
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Redbooth
I’ve never actually used their support - I think that in and of itself says something about the product.
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Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Redbooth
No answers on this topic
Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Read full review
Redbooth
The overall interface, hour tracking, Gantt charts and integrations with Google Drive make Redbooth the best choice for our company.
Read full review
Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Redbooth
  • Saves times of having to sort through email.
Read full review
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