Basecamp vs. webinar.net

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.

Incentivized

If price is not an object, I would always prefer ON24 rather than webinar.net. However, ON24 is much more expensive. Webinar.net is owned by 6Connex, so the integration of webinar.net in 6Connex is recommended if you need to host a webinar in a 6Connex environment. Support staff is nice, but not knowledgeable enough and takes too long. When a presenter plays a video they get muted automatically, even if the video has no sound! So you then have to either unmute the speaker yourself or having him/her doing it which adds to the stress of the moment. We have had a few cases when email reminders didn't go out, even if programmed and saved correctly.

Incentivized

• Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
• The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
• Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.

Incentivized

• calendar tool on the registration page
• being able to embed videos on the registration page
• note tool for presenters
• large number of attendees allowed

Incentivized

• High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
• Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
• Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.

Incentivized

• connectivity for presenters is not easy and not user friendly enough
• you can't just choose CET time, you need to display a city in CET time
• no blurred background
• no virtual background

Incentivized

When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.

It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.

Incentivized

The audience screen doesn't adjust automatically, not even on mobile phones; connection for presenters is difficult, taking time to support them and many times leaving them a bit frustrated. For us, it is not ideal the time it takes to publish content and also the time and quality of the support team replies. However, it has great potential for improvement.

Incentivized

I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.

Incentivized

For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.

Incentivized

They are very kind and readily available online and off-line; however they hardly know the answers and always need to check, making it very lengthy process and sometimes it feels like a bit of a waste of time too. I would suggest they are given more training to start with

Incentivized

Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.

Incentivized

webinar.net was adopted by our company to replace ON24 since it is much cheaper. We use it in combination with Slido, sometimes. It serves large one-way webinars (up to 1,000 attendees) with limited interaction (polls and Q&A), while for smaller and more interactive online events we keep using Microsoft Teams Meetings or Webinars and Zoom Meetings.

Incentivized

• It has saved me time when having to get the same message out to multiple restaurants
• It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
• The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.

Incentivized

• higher number of attendees
• repeating clients
• more likelihood to create a series of events vs a standalone event

Incentivized