BigChange vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigChange
Score 8.0 out of 10
N/A
BigChange in Leeds offers a paperless software solution to plan, manage, schedule and track a mobile workforce. All plans include real–time tracking via mobile phone or plug-in OBD, timesheets, driver behavior tracking, messaging as well as health and safety alerts, and on higher tier plans the ability to plan, schedule and dispatch a workforce.
$14.95
per month
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
BigChangeUKG Pro
Editions & Modules
JourneyWatch
£14.95
per vehicle per month
JobWatch
£59.95
Per office or mobile license per month
JobWatch Plus
£89.95
Per mobile user per month
No answers on this topic
Offerings
Pricing Offerings
BigChangeUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BigChangeUKG Pro
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
BigChangeUKG Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BigChange
-
Ratings
UKG Pro
8.3
800 Ratings
6% above category average
Employee demographic data00 Ratings8.7729 Ratings
Employment history00 Ratings8.7759 Ratings
Job profiles and administration00 Ratings8.6730 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.3718 Ratings
Organizational charting00 Ratings7.7640 Ratings
Organization and location management00 Ratings8.2654 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.1515 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BigChange
-
Ratings
UKG Pro
8.6
743 Ratings
7% above category average
Pay calculation00 Ratings9.0706 Ratings
Support for external payroll vendors00 Ratings8.2333 Ratings
Off-cycle/On-Demand payment00 Ratings8.8228 Ratings
Benefit plan administration00 Ratings8.1640 Ratings
Direct deposit files00 Ratings9.3699 Ratings
Salary revision and increment management00 Ratings8.8570 Ratings
Reimbursement management00 Ratings8.057 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BigChange
-
Ratings
UKG Pro
8.4
561 Ratings
4% above category average
Approval workflow00 Ratings8.7502 Ratings
Balance details00 Ratings8.4527 Ratings
Annual carry-forward and encashment00 Ratings8.1432 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BigChange
-
Ratings
UKG Pro
8.5
795 Ratings
5% above category average
View and generate pay and benefit information00 Ratings8.8767 Ratings
Update personal information00 Ratings8.9773 Ratings
View company policy documentation00 Ratings8.5562 Ratings
Employee recognition00 Ratings7.4286 Ratings
View job history00 Ratings8.9756 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BigChange
-
Ratings
UKG Pro
8.5
188 Ratings
9% above category average
Tracking of all physical assets00 Ratings8.5188 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BigChange
-
Ratings
UKG Pro
7.7
731 Ratings
2% above category average
Report builder00 Ratings7.7711 Ratings
Pre-built reports00 Ratings7.9721 Ratings
Ability to combine HR data with external data00 Ratings7.5492 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BigChange
-
Ratings
UKG Pro
8.6
554 Ratings
8% above category average
New hire portal00 Ratings8.6551 Ratings
Manager tracking tools00 Ratings8.6442 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BigChange
-
Ratings
UKG Pro
7.9
375 Ratings
3% below category average
Corporate goal setting00 Ratings8.1291 Ratings
Individual goal setting00 Ratings7.7357 Ratings
Line-of sight-visibility00 Ratings7.8249 Ratings
Performance tracking00 Ratings7.8331 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BigChange
-
Ratings
UKG Pro
8.1
463 Ratings
2% above category average
Performance plans00 Ratings7.8413 Ratings
Performance improvement plans00 Ratings7.7324 Ratings
Review status tracking00 Ratings8.3434 Ratings
Review reminders00 Ratings8.3395 Ratings
Multiple review frequency00 Ratings8.3335 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BigChange
-
Ratings
UKG Pro
8.4
186 Ratings
6% above category average
Create succession plans/pools00 Ratings8.5154 Ratings
Candidate ranking00 Ratings8.3163 Ratings
Candidate search00 Ratings8.4162 Ratings
Candidate development00 Ratings8.4151 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BigChange
-
Ratings
UKG Pro
8.5
455 Ratings
9% above category average
Job Requisition Management00 Ratings8.8433 Ratings
Company Website Posting00 Ratings9.1421 Ratings
Publish to Social Media00 Ratings8.7332 Ratings
Job Search Site Posting00 Ratings8.8389 Ratings
Duplicate Candidate Prevention00 Ratings7.1322 Ratings
Applicant Tracking00 Ratings8.6420 Ratings
Notifications and Alerts00 Ratings8.3387 Ratings
Best Alternatives
BigChangeUKG Pro
Small Businesses

No answers on this topic

Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies

No answers on this topic

Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BigChangeUKG Pro
Likelihood to Recommend
8.0
(1 ratings)
8.3
(925 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(194 ratings)
Usability
-
(0 ratings)
8.4
(188 ratings)
Availability
-
(0 ratings)
10.0
(74 ratings)
Performance
-
(0 ratings)
9.4
(331 ratings)
Support Rating
-
(0 ratings)
6.8
(492 ratings)
In-Person Training
-
(0 ratings)
9.6
(87 ratings)
Online Training
-
(0 ratings)
9.1
(202 ratings)
Implementation Rating
-
(0 ratings)
9.9
(86 ratings)
Configurability
-
(0 ratings)
9.9
(76 ratings)
Ease of integration
-
(0 ratings)
9.9
(65 ratings)
Product Scalability
-
(0 ratings)
9.5
(93 ratings)
Vendor post-sale
-
(0 ratings)
8.1
(55 ratings)
Vendor pre-sale
-
(0 ratings)
9.9
(48 ratings)
User Testimonials
BigChangeUKG Pro
Likelihood to Recommend
BigChange
In terms of accounting, our current accounting software Exchequer does not talk to BigChange, therefore there should be customized reports created to support it. The most complicated option is testing the report and understanding what is needed. The best job BigChange does is job related as described in previous questions.
Read full review
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Pros
BigChange
  • job creation
  • job scheduling
  • attaching all information to the job
  • watching the job
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
BigChange
  • capability to various accounting software
  • report settings
Read full review
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Likelihood to Renew
BigChange
No answers on this topic
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Usability
BigChange
No answers on this topic
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
Read full review
Reliability and Availability
BigChange
No answers on this topic
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review
Performance
BigChange
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Read full review
Support Rating
BigChange
No answers on this topic
UKG
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Read full review
In-Person Training
BigChange
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Read full review
Online Training
BigChange
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
Read full review
Implementation Rating
BigChange
No answers on this topic
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Read full review
Alternatives Considered
BigChange
No answers on this topic
UKG
My experience with HRIS systems is limited to UKG Pro. It is the only HRIS I have worked with. I have worked with other systems that perform the tasks of some of its models and have found that when used with the various modules the overall experience with UKG is great. The ability to have all of the modules on the same platform makes the integration between UKG Pro and the modules great!
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Scalability
BigChange
No answers on this topic
UKG
Read full review
Return on Investment
BigChange
  • I believe it has a positive impact to our overall business in terms of our performance control
Read full review
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
ScreenShots

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice