BigCommerce vs. Google Cloud Storage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigCommerce
Score 7.8 out of 10
Small Businesses (1-50 employees)
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
$39
per month
Google Cloud Storage
Score 9.0 out of 10
N/A
Google Cloud Storage is unified object storage for developers and enterprises.N/A
Pricing
BigCommerceGoogle Cloud Storage
Editions & Modules
Standard
$39
per month
Plus
$105
per month
Pro
$399
per month
Enterprise
Custom
per month
No answers on this topic
Offerings
Pricing Offerings
BigCommerceGoogle Cloud Storage
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
BigCommerceGoogle Cloud Storage
Features
BigCommerceGoogle Cloud Storage
Online Storefront
Comparison of Online Storefront features of Product A and Product B
BigCommerce
7.1
445 Ratings
9% below category average
Google Cloud Storage
-
Ratings
Product catalog & listings7.8441 Ratings00 Ratings
Product management7.6438 Ratings00 Ratings
Bulk product upload7.2337 Ratings00 Ratings
Branding6.9387 Ratings00 Ratings
Mobile storefront7.5427 Ratings00 Ratings
Product variations6.9414 Ratings00 Ratings
Website integration7.5367 Ratings00 Ratings
Visual customization6.6430 Ratings00 Ratings
CMS6.5320 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
BigCommerce
7.5
430 Ratings
2% below category average
Google Cloud Storage
-
Ratings
Abandoned cart recovery7.4387 Ratings00 Ratings
Checkout user experience7.5425 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
BigCommerce
7.8
426 Ratings
6% below category average
Google Cloud Storage
-
Ratings
eCommerce security7.8426 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
BigCommerce
7.1
431 Ratings
8% below category average
Google Cloud Storage
-
Ratings
Promotions & discounts7.2407 Ratings00 Ratings
Personalized recommendations6.6338 Ratings00 Ratings
SEO7.4401 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
BigCommerce
7.4
436 Ratings
8% below category average
Google Cloud Storage
-
Ratings
Multi-site management8.0207 Ratings00 Ratings
Order processing8.0415 Ratings00 Ratings
Inventory management7.8368 Ratings00 Ratings
Shipping6.7376 Ratings00 Ratings
Custom functionality6.6371 Ratings00 Ratings
Best Alternatives
BigCommerceGoogle Cloud Storage
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 8.6 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Azure Blob Storage
Azure Blob Storage
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Azure Blob Storage
Azure Blob Storage
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BigCommerceGoogle Cloud Storage
Likelihood to Recommend
8.2
(458 ratings)
10.0
(35 ratings)
Likelihood to Renew
10.0
(54 ratings)
9.0
(2 ratings)
Usability
10.0
(28 ratings)
8.0
(12 ratings)
Availability
8.3
(6 ratings)
-
(0 ratings)
Performance
8.3
(6 ratings)
9.0
(9 ratings)
Support Rating
10.0
(28 ratings)
7.8
(13 ratings)
Online Training
8.2
(3 ratings)
-
(0 ratings)
Implementation Rating
9.2
(15 ratings)
8.0
(1 ratings)
Configurability
8.3
(4 ratings)
-
(0 ratings)
Ease of integration
8.2
(4 ratings)
-
(0 ratings)
Product Scalability
7.9
(362 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(3 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(3 ratings)
-
(0 ratings)
User Testimonials
BigCommerceGoogle Cloud Storage
Likelihood to Recommend
Commerce.com
BigCommerce is really well suited for someone who wants to get selling quickly, but may not have endless developer experience, or even web design experience for that matter. Their templates, even the free ones, are very attractive and supported by tons of third party apps. I think the only times it is not a slam dunk recommendation would be if someone is dead set on using another solution like Shopify, or if they are not looking for an ecommerce site and more of a flat website, this would be overkill.
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Google
[Google Cloud Storage is] great for storing and playing large video files, and even sharing them securely with others, whether or not they are part of your organization. No need to download video files before watching, and can also be used to store any other kinds of files.
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Pros
Commerce.com
  • We really appreciate how easy it is to add products, and variants of products.
  • The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends.
  • Adding sales badges is a breeze and allows us to target specific items for sale to market!
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Google
  • Really great, easy to use interface helps us manage files easily. Storage is fast and inexpensive, so we don't have to spin up storage instances locally
  • Great set of command-line tools to manage data and storage options via scripts and apps, as well as an SDK means we can build GCS into our orchestration and operations tools
  • Robust integration with other Google cloud tools means that we don't have to think too hard about using GCS for a variety of storage tasks as we interact with other Google services.
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Cons
Commerce.com
  • In my experience, customer support FAILS terribly in knowledge of getting a BC site live
  • In my experience, the back side/ dashboard is very archaic compared to Volusion, will add hours of work to your week.
  • In my experience, pretty much anything you NEED is done with an "app" at additional cost. I think we have a few hundred dollars in apps already on top of cost of BigCommerce.
  • I feel coming from Volusion to BigCommerce was so depressing but we do feel secure that the company will remain in business. We are looking for something else already.
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Google
  • Currently can't delete folders which means there are cluttered folders on my cloud.
  • Easier upload options would be nice. The ability to upload and store other file types with an easier interface.
  • Managing files and storage could be improved a little for easier access and editing.
Read full review
Likelihood to Renew
Commerce.com
I personally would not even consider another e-commerce website platform.
Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
And the price is reasonable!
I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
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Google
after all of the investment made in the tool and considering how many teams use it I think we would not be likely to move away from this tool. A lot of our information including historical is already here and we are happy with the capabilities of the tool currently
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Usability
Commerce.com
I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
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Google
Very easy to use. I love having my data backed up. I love that Google Cloud Storage provides me with the peace of mind that I no longer need to worry about my data being lost. I can now sleep better at night. Google Cloud Storage is very easy to use. Overall, you save time and have less stress by using Google Cloud Storage.
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Reliability and Availability
Commerce.com
So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
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Google
No answers on this topic
Performance
Commerce.com
I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
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Google
For performance i give Google Cloud Storage 10 of 10 on performance because even though there are other softwares that do exactly the same thing as Google Drive, it still works exceptionally well. It is very fast, and and far as integration, the only software I have used with it that integrated was Google Docs, and of course it integrates perfectly.
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Support Rating
Commerce.com
Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
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Google
We have never used official support from Google for our Google Cloud Storage, but there is plenty of documentation in place already. With a small amount of work, anybody should be able to get started. Once needs get more complicated, there is still documentation from Google, but also plenty of community support for common use cases around the internet.
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Online Training
Commerce.com
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
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Google
No answers on this topic
Implementation Rating
Commerce.com
A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
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Google
overall I was not directly involved but hears the teams were satisfied with the implementation. the teams that used the tool did not encounter major issues, it was as expected with minor issues and bugs that were resolved later. The more significant learning curve was actually starting to use the tool
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Alternatives Considered
Commerce.com
BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is perhaps a better option.
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Google
We prefer Google Cloud Storage over Amazon Web Services because of the tools and code integration offered by Google Cloud Storage. We found the Google Cloud Storage toolset to be highly usable and give us the fine-grained control we need for managing digital assets. Ultimately, we chose Google Cloud Storage because we found the API and suitability for code integration with our Java codebase to be impeccable and because we had excellent direct support from the Google Cloud Storage team
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Scalability
Commerce.com
I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
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Google
No answers on this topic
Return on Investment
Commerce.com
  • Provides a robust platform to sell a high-risk product.
  • Page Builder saves you time and money by negating the need to buy a template.
  • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
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Google
  • It has assisted greatly with our ability to share documents/information cross functionally. Especially within our advertising team, we store a large amount of information to assist new hires and refresh current employees.
  • Something that could improve is employees' understanding of how to best utilize Google Cloud Storage. This could improve by implementing a potential training video or tutorial.
  • Overall, Google Storage has been great. I have not used a similar storage product that had the same enterprise level capabilities.
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ScreenShots

BigCommerce Screenshots

Screenshot of enterprise ecommerce for high-volume brands like Skullcandy.Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.