BILL vs. Forwardly vs. Vena

It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.

Incentivized

Vena is great for managing data and putting all of your information in one easy-to-locate spot. It also makes finding data faster and easier. It is also great for tracking project performance and budgeting. It is fairly user-friendly and easy to use from an admin side.

Incentivized

• The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
• The "to do list" feature ensures you see the tasks that need to be completed ASAP
• The reports section is very helpful in year end prepping for audits

Incentivized

• Bringing all of our financial processes together in one place
• Helps Operations and Finance to see what is happening in real time at each site.
• It makes the budgeting process very easy for Operations to input and Finance to go in and check alongside at the same time.

Incentivized

• Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
• The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
• I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).

Incentivized

• Preparing forecasts under different scenarios can be challenging. Your input templates need to be set up to toggle between the various scenarios. We found that certain templates, particularly workforce were not able to easily switch between different scenarios.
• Connection to Bamboo - initial testing of this resulted in the history being deleted and only showing the current employees. For us it was important to have the history in Vena.
• No native connection to Tableau - while a CSV upload is a way around would be great to have this since you already have a Power BI connection.

Incentivized

While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.

Vena has been a huge win for us as an organization, as it vastly improved our budgeting process by removing manual consolidation that was incredibly time consuming, and it allows us to see a multi-year view of our organizational budget across all of our funding sources. We've seen Vena's platform grow over the years and we've not yet fully adopted some of them so it feels like there's still potential to get even more value out of the platform.

Incentivized

Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.

Incentivized

I would rate Vena's overall usability as an 8 out of 10. Vena offers a user-friendly interface, especially for those familiar with Excel, making it relatively easy to use. Most features are intuitive. However, some advanced functionalities may require more training or time to master, so it's not a perfect score. Overall, Vena provides a solid user experience that supports efficient financial planning.

Incentivized

The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)

Vena has been available and running. There are notifications well ahead of scheduled maintenance and so far, scheduled maintenance has been occurring during off hours and fortunately has not occurred during a time that is crucial for us to be actively using.

Incentivized

Load times can be slow after long use.

Incentivized

Vena Solutions pages load quickly and only a few times does it get a bit slow, only when there are many integrations and the reports are long. But in general it is always fast and honestly I am very satisfied with the speed in the generation of statistical reports and the pages

Incentivized

I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.

Incentivized

They are very quick to respond when you submit a ticket and typically fix issues quickly as well. I only didn't give this a 10 because there is still an open issue with our Salesforce connection that we've been waiting on now for a few months.

Incentivized

Our initial in person training was a little rough b/c I felt like our trainer wanted to focus on maximizing Vena rather than understanding what we were needing for our organization. He was very responsive and added insights, but could have worked to understand our needs a little better.

Incentivized

The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.

Incentivized

The training was structured as a group training to learn the basics of creating a data model and mapping a template. While we had nearly 10 participants, I was the only actual implementer so we probably didn't actually need the training and could have just learned the initial skills from the implementation consultant. Two years later, when we hired a new team member, they completed several modules in Vena Academy (a self paced learning course) which allowed them to get up to speed on the basics with just a bit of supplemental guidance from me as our existing admin.

Incentivized

I heard from my leadership that it went very well.

Incentivized

The Vena consultant had great knowledge of both the Vena solution and Excel and Excel functions. He was able to help suggest ways to build our templates that met our requirements using Excel functions we had not previously considered using. And we have been able to use the Excel information he provided in other ways outside of Vena. He was very patient and flexible as we learned the Vena tool and created templates

1. Automation & Workflow Efficiency.2. Integration Capabilities with other softwaresWe needed a centralized, automated, and scalable solution for managing both payables and receivables. The strong integration with our existing accounting software was a key factor.The platform gave us better visibility and control over cash flow and approval processes.

Vena is a strong fit for teams that want to keep working in Excel while adding structure, workflows, and a centralized database. Vena emphasizes its native Excel experience, along with planning templates, workflow automation, and integrations for budgeting/forecasting.


Planful is more positioned as an end-to-end financial performance platform, with a broader emphasis on planning, budgeting, forecasting, reporting, AI/ML-driven forecasting support, real-time collaboration, and enterprise-scale (including multi-entity/multi-currency environments). It also supports Microsoft 365 reporting via Spotlight. We selected Vena because it was a better fit for our current use case and team setup:

Our Operations and FP&A teams primarily use it for budgeting and forecasting, so the Excel-based workflow made adoption easier.


It was easier to implement and simpler for users to learn and operate day-to-day.


It fit well with our need to improve planning structure without forcing a major process change.

Incentivized

None, all good.

Incentivized

We have multiple locations, and everything works fine.

Incentivized

Vena solutios is a software that provides robust tools that help different departments in their statistics and we can visualize a lot of promising and visually attractive data. Vena Solutions' level of scalability is high and sustainable over time thanks to the fabulous technical support that is ready to help us at all times

Incentivized

• After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
• However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
• Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."

• Automated monthly financial statements saves us 3 hours a month.
• Moving reporting away from IT has begun to save hours of IT involvement, which will only grow as we shift more reports to Vena. This frees up IT to work on more important IT initiatives.
• Using budget templates saved hours of copy and paste time when gathering inputs from each department.

Incentivized