Billtrust vs. QuickBooks Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Billtrust
Score 7.1 out of 10
N/A
The Billtrust suite of AR solutions helps make sense of customers' ever-expanding invoicing preferences, their growing use of digital payments, and AR teams' valuable time. Accelerating the order-to-cash cycle benefits both sides of the B2B transaction.N/A
QuickBooks Online
Score 8.2 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$20
per month
Pricing
BilltrustQuickBooks Online
Editions & Modules
No answers on this topic
Solopreneur
$20
per month
Simple Start
$35
per month
Plus
$99
per month
Advanced
$235
per month
Offerings
Pricing Offerings
BilltrustQuickBooks Online
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
BilltrustQuickBooks Online
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Billtrust
-
Ratings
QuickBooks Online
3.5
79 Ratings
68% below category average
Pay calculation00 Ratings4.970 Ratings
Benefit plan administration00 Ratings4.732 Ratings
Direct deposit files00 Ratings5.765 Ratings
Salary revision and increment management00 Ratings1.444 Ratings
Reimbursement management00 Ratings1.046 Ratings
Customization
Comparison of Customization features of Product A and Product B
Billtrust
-
Ratings
QuickBooks Online
5.3
69 Ratings
29% below category average
API for custom integration00 Ratings6.855 Ratings
Plug-ins00 Ratings3.857 Ratings
Security
Comparison of Security features of Product A and Product B
Billtrust
-
Ratings
QuickBooks Online
8.7
109 Ratings
11% above category average
Single sign-on capability00 Ratings8.582 Ratings
Role-based user permissions00 Ratings8.9103 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Billtrust
-
Ratings
QuickBooks Online
6.6
133 Ratings
14% below category average
Dashboards00 Ratings6.3125 Ratings
Standard reports00 Ratings6.9129 Ratings
Custom reports00 Ratings6.6117 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Billtrust
-
Ratings
QuickBooks Online
7.5
144 Ratings
3% above category average
Accounts payable00 Ratings7.6123 Ratings
Accounts receivable00 Ratings7.7132 Ratings
Cash management00 Ratings8.4121 Ratings
Bank reconciliation00 Ratings8.3138 Ratings
Expense management00 Ratings8.0124 Ratings
Time tracking00 Ratings1.156 Ratings
Fixed asset management00 Ratings9.454 Ratings
Multi-currency support00 Ratings1.223 Ratings
Multi-division support00 Ratings9.443 Ratings
Regulations compliance00 Ratings9.539 Ratings
Electronic tax filing00 Ratings7.367 Ratings
Self-service portal00 Ratings5.567 Ratings
Global Financial Support00 Ratings9.517 Ratings
Primary and Secondary Ledgers00 Ratings6.536 Ratings
Intercompany Accounting00 Ratings9.530 Ratings
Localizations00 Ratings9.422 Ratings
Journals and Reconciliations00 Ratings7.275 Ratings
Enterprise Accounting00 Ratings9.126 Ratings
Configurable Accounting00 Ratings8.239 Ratings
Centralized Rules Framework00 Ratings8.025 Ratings
Standardized Processes00 Ratings6.749 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Billtrust
-
Ratings
QuickBooks Online
3.2
48 Ratings
72% below category average
Inventory tracking00 Ratings1.145 Ratings
Automatic reordering00 Ratings1.122 Ratings
Location management00 Ratings9.522 Ratings
Manufacturing module00 Ratings1.217 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Billtrust
-
Ratings
QuickBooks Online
4.3
87 Ratings
52% below category average
Pricing00 Ratings5.255 Ratings
Order entry00 Ratings5.253 Ratings
Credit card processing00 Ratings1.963 Ratings
Cost of goods sold00 Ratings6.669 Ratings
Order Orchestration00 Ratings5.121 Ratings
End-to-end order visibility00 Ratings5.120 Ratings
Order exception Resolution00 Ratings1.118 Ratings
Best Alternatives
BilltrustQuickBooks Online
Small Businesses
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 9.3 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Zoho Books
Zoho Books
Score 8.9 out of 10
Enterprises
BlackLine
BlackLine
Score 8.4 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 7.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BilltrustQuickBooks Online
Likelihood to Recommend
7.0
(5 ratings)
6.2
(162 ratings)
Likelihood to Renew
10.0
(1 ratings)
2.3
(24 ratings)
Usability
10.0
(1 ratings)
6.2
(77 ratings)
Availability
-
(0 ratings)
2.0
(5 ratings)
Performance
-
(0 ratings)
1.0
(4 ratings)
Support Rating
10.0
(4 ratings)
1.5
(68 ratings)
Implementation Rating
10.0
(1 ratings)
3.0
(6 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
1.3
(2 ratings)
Product Scalability
-
(0 ratings)
1.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
1.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(2 ratings)
User Testimonials
BilltrustQuickBooks Online
Likelihood to Recommend
Billtrust
For a simple invoice-based organization, especially with multiple stores, Billtrust is an appropriate fit. While lacking in design and intuitive functionality, Billtrust got the job done as far as receiving payments from customers. However, if you are in a subscription-based business or one that invoices on a frequent repetitive manner, Billtrust may not be the best solution.
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Intuit
Working with multiple organizations QuickBooks Online creates an easy to use environment from any device anywhere. For small to medium sized businesses the functionality is quick to learn and creates seamless reconciliations and general reports which can be used for external stakeholders as needed. Also allows for ease for printing cheques, matching payments and ensuring that all your Accounts Payables and Receivables are up to date in a timely and easy to use manner.
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Pros
Billtrust
  • Billtrust's customer service always replies within 24 hours, leaving the case open until it is verified to be resolved.
  • The customer portal our credit managers access is exceptionally well designed, allowing us to see when an invoice was delivered, and even when the end-user opened it. There are built-in reports to answer almost any question.
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Intuit
  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Read full review
Cons
Billtrust
  • Search feature of PO or invoice #, etc. when logged in as the dealer.
  • When logged in to Client Connect, would like to choose page number easily, instead of clicking Next Page as many times as needed.
  • Have to scroll to right to display all columns when it looks like there is plenty of room to display them without a scroll bar.
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Intuit
  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
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Likelihood to Renew
Billtrust
We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments
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Intuit
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
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Usability
Billtrust
Not too busy or elaborate, able to quickly log in & start using right away
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Intuit
While QuickBooks Online is generally easy to navigate, there are some features and functions that often require a Google search in order to find out where they are actually hidden. Additionally, there are some simple customization features that are surprisingly not available for an otherwise advanced program (e.g. only having a pool of 4 fonts to choose from, only having 4 very limited templates for invoicing, not color selection, etc). While I would say that about 75% of users shouldn't have a problem finding their way around with basic functions, there is a learning curve if you want to be able to dive into some of the more useful features, almost to the point that you need to have a dedicated account manager in order to use QuickBooks Online most effectively.
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Reliability and Availability
Billtrust
No answers on this topic
Intuit
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
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Performance
Billtrust
No answers on this topic
Intuit
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
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Support Rating
Billtrust
We deal with our customer's AR personnel to help resolve issues with our open invoices. They can help us but seem to be lacking in the overall understanding of the Billtrust software and why things may work the way they do. We have some accounts that are active that we have been unable to add to our corporate account, and as a result, these bills must be paid via check, and we are not currently receiving statements. It would be great if they had more robust customer service or maybe different criteria for creating accounts.
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Intuit
In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
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Implementation Rating
Billtrust
I was not here for the implementation
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Intuit
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
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Alternatives Considered
Billtrust
For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.
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Intuit
Quick and easy to set up. QuickBooks Online has a full suite of bookkeeping tools and pricing is affordable. QBO is best suited for Small Businesses and it's cloud-based, which is also well suited for the owners who work remotely. It is flexible and integrates well with Third-Party Payments. Bank reconciliation is a breeze.
Read full review
Scalability
Billtrust
No answers on this topic
Intuit
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
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Return on Investment
Billtrust
  • 10 day reduction in our DSO resulting in increased cash flow
  • Savings in printing, ink, folding, stuffing, and postage over in-house production, and additional savings with every customer that changes from paper to electronic delivery methods
  • Increased payment application by batching payment types by day into one file
  • Enhanced knowledge base for staff through webinars, Twitterviews, conferences, classes, and contact with customer support allow our staff to utilize our tools fully
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Intuit
  • It has created a lot of cost and in-efficiency whenever we need to talk to support.
  • I spent a lot of time setting up their automatic reminders for past due invoices and it worked for a couple of months and then it stopped. It's currently being worked on by their tech team but it has been months and it is still not working. It would have saved me a lot of time.
  • Their multi-currency saves time in sending invoices abroad but it's limiting when a customer wants an invoice in USD instead of a foreign currency so I have to set up different customer accounts for different currencies.
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