Birdeye vs. HelpCrunch
Birdeye vs. HelpCrunch
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Birdeye | N/A | Birdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets. | $299 per month | |
HelpCrunch | N/A | All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better. | $12 per month |
Birdeye | HelpCrunch | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs. | ||||||||||||||
More Pricing Information |
Birdeye | HelpCrunch | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Birdeye | HelpCrunch | |
---|---|---|
Small Businesses | BrightLocal Score 7.7 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Brandwatch Score 8.3 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Brandwatch Score 8.3 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Birdeye | HelpCrunch | |
---|---|---|
Likelihood to Recommend | 8.5 (156 ratings) | 8.0 (4 ratings) |
Likelihood to Renew | 9.6 (2 ratings) | - (0 ratings) |
Usability | 9.0 (70 ratings) | - (0 ratings) |
Support Rating | 8.2 (69 ratings) | 10.0 (1 ratings) |
Implementation Rating | 9.1 (1 ratings) | - (0 ratings) |
Birdeye | HelpCrunch | |
---|---|---|
Likelihood to Recommend | Birdeye | HelpCrunch |
Pros | Birdeye | HelpCrunch |
Cons | Birdeye | HelpCrunch |
Likelihood to Renew | Birdeye | HelpCrunch No answers on this topic |
Usability | Birdeye | HelpCrunch No answers on this topic |
Support Rating | Birdeye | HelpCrunch |
Implementation Rating | Birdeye | HelpCrunch No answers on this topic |
Alternatives Considered | Birdeye | HelpCrunch |
Return on Investment | Birdeye | HelpCrunch |
ScreenShots | HelpCrunch Screenshots |