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Bitrix24 vs. Vlocity for Communications & Media vs. WordPress

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bitrix24

    Score6.7 out of 10
    N/ABitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

    $61

    per month up to 5 users

    Vlocity for Communications & Media

    Score8 out of 10
    N/AVlocity's cloud app for Communications & Media companies adds industry-specific CRM functionality on top of Salesforce. It is designed to be more easily maintained, particularly with regard to Salesforce updates and other integrations, than an on-premise custom solution. By providing salespeople and customer service representatives with a 360 degree customer view, Vlocity aims to increase efficiency as well as customer satisfaction. Features include omni-channel…N/A

    WordPress

    Score8.7 out of 10
    N/AWordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

    $3

    per month 6 GB storage

    Pricing
    Bitrix24Vlocity for Communications & MediaWordPress
    Editions & Modules
    Basic
    $61
    per month up to 5 users
    Standard
    $124
    per month up to 50 users
    Professional
    $249
    per month up to 100 users
    Enterprise 250
    $399.00
    per month 250 Users
    Enterprise
    $499
    per month up to 250 Users
    Enterprise 500
    $639.00
    per month 500 Users
    Enterprise 1000
    $799.00
    per month 1000 Users
    No answers on this topic
    Personal
    $4
    per month 6 GB storage
    Premium
    $8
    per month 13 GB storage
    Business
    $25
    per month 50 GB storage
    Commerce
    $45
    per month 50 GB storage
    Enterprise
    Contact for pricing
    Offerings
    Pricing Offerings
    Bitrix24Vlocity for Communications & MediaWordPress
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsPrice per month when paying for 1 year.Pricing for Business and Commerce plans vary on number of GB.
    More Pricing Information
    Community Pulse
    Bitrix24Vlocity for Communications & MediaWordPress
    Considered Multiple Products
    Bitrix24
    Chose Bitrix24
    We use Zoho for our own firm and Bitrix24 for our client's firm. Overall, the key differences noted, so far, are 1. the user interface for Bitrix24 is much more visual 2. It has much better privacy and access controls 3. Customer service is faster 4. the mobile app is easier …
    Incentivized
    Chose Bitrix24
    Bitrix24 has the most comprehensive software package, that can grow with the business. Its free package is the same as the paid package in terms of functionalities. Its Gantt chart capability allows all of the users to visually see the progress of the projects, in a way that …
    Incentivized
    Vlocity
    No answer on this topic
    Automattic
    Chose WordPress
    Wordpress in my opinion is a simple tool albeit not as versatile as Filemaker and Odoo when it comes to database management.
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    10 Answers
    No answers on this topic
    95%
    Would buy again
    108 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    98%
    Delivers good value for the price
    109 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    10 Answers
    No answers on this topic
    96%
    Happy with the feature set
    109 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    10 Answers
    No answers on this topic
    95%
    Implementation went as expected
    100 Answers
    Features
    Bitrix24Vlocity for Communications & MediaWordPress
    Project Management
    Comparison of Project Management features of Bitrix24 and Vlocity for Communications & Media and WordPress
    Feature
    Bitrix24
    8.8
    24 Ratings
    13% above category average
    Vlocity for Communications & Media
    -
    Ratings
    WordPress
    -
    Ratings
    Task Management8.024 Ratings00 Ratings00 Ratings
    Gantt Charts8.118 Ratings00 Ratings00 Ratings
    Scheduling9.921 Ratings00 Ratings00 Ratings
    Workflow Automation8.921 Ratings00 Ratings00 Ratings
    Mobile Access9.823 Ratings00 Ratings00 Ratings
    Search8.221 Ratings00 Ratings00 Ratings
    Visual planning tools9.022 Ratings00 Ratings00 Ratings
    Communication
    Comparison of Communication features of Bitrix24 and Vlocity for Communications & Media and WordPress
    Feature
    Bitrix24
    8.5
    24 Ratings
    6% above category average
    Vlocity for Communications & Media
    -
    Ratings
    WordPress
    -
    Ratings
    Chat9.023 Ratings00 Ratings00 Ratings
    Notifications9.924 Ratings00 Ratings00 Ratings
    Discussions8.023 Ratings00 Ratings00 Ratings
    Surveys7.917 Ratings00 Ratings00 Ratings
    Internal knowledgebase8.121 Ratings00 Ratings00 Ratings
    Integrates with GoToMeeting8.38 Ratings00 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.012 Ratings00 Ratings00 Ratings
    Integrates with Outlook8.011 Ratings00 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Bitrix24 and Vlocity for Communications & Media and WordPress
    Feature
    Bitrix24
    8.5
    25 Ratings
    5% above category average
    Vlocity for Communications & Media
    -
    Ratings
    WordPress
    -
    Ratings
    Versioning8.021 Ratings00 Ratings00 Ratings
    Video files7.918 Ratings00 Ratings00 Ratings
    Audio files8.317 Ratings00 Ratings00 Ratings
    Document collaboration8.025 Ratings00 Ratings00 Ratings
    Access control9.923 Ratings00 Ratings00 Ratings
    Advanced security features8.921 Ratings00 Ratings00 Ratings
    Integrates with Google Drive7.016 Ratings00 Ratings00 Ratings
    Device sync9.821 Ratings00 Ratings00 Ratings
    Security
    Comparison of Security features of Bitrix24 and Vlocity for Communications & Media and WordPress
    Feature
    Bitrix24
    -
    Ratings
    Vlocity for Communications & Media
    -
    Ratings
    WordPress
    8.1
    159 Ratings
    2% below category average
    Role-based user permissions00 Ratings00 Ratings8.1159 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Bitrix24 and Vlocity for Communications & Media and WordPress
    Feature
    Bitrix24
    -
    Ratings
    Vlocity for Communications & Media
    -
    Ratings
    WordPress
    7.9
    134 Ratings
    1% above category average
    API00 Ratings00 Ratings7.9124 Ratings
    Internationalization / multi-language00 Ratings00 Ratings7.8103 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Bitrix24 and Vlocity for Communications & Media and WordPress
    Feature
    Bitrix24
    -
    Ratings
    Vlocity for Communications & Media
    -
    Ratings
    WordPress
    8.1
    166 Ratings
    3% above category average
    WYSIWYG editor00 Ratings00 Ratings7.8151 Ratings
    Code quality / cleanliness00 Ratings00 Ratings7.3152 Ratings
    Admin section00 Ratings00 Ratings8.3164 Ratings
    Page templates00 Ratings00 Ratings8.7160 Ratings
    Library of website themes00 Ratings00 Ratings8.7162 Ratings
    Mobile optimization / responsive design00 Ratings00 Ratings8.5161 Ratings
    Publishing workflow00 Ratings00 Ratings8.1154 Ratings
    Form generator00 Ratings00 Ratings7.1131 Ratings
    Web Content Management
    Comparison of Web Content Management features of Bitrix24 and Vlocity for Communications & Media and WordPress
    Feature
    Bitrix24
    -
    Ratings
    Vlocity for Communications & Media
    -
    Ratings
    WordPress
    8.2
    164 Ratings
    9% above category average
    Content taxonomy00 Ratings00 Ratings8.1142 Ratings
    SEO support00 Ratings00 Ratings7.9148 Ratings
    Bulk management00 Ratings00 Ratings7.5125 Ratings
    Availability / breadth of extensions00 Ratings00 Ratings9.2152 Ratings
    Community / comment management00 Ratings00 Ratings8.2152 Ratings
    Best Alternatives
    Bitrix24Vlocity for Communications & MediaWordPress
    Small Businesses
    Flock
    Score9.5 out of 10
    Salesflare
    Score10 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Kintone
    Score9.7 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Oracle Sales
    Score8.9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Bitrix24Vlocity for Communications & MediaWordPress
    Likelihood to Recommend
    9.0
    (25 ratings)
    -
    (0 ratings)
    8.6
    (203 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    3.8
    (38 ratings)
    Usability
    8.0
    (12 ratings)
    -
    (0 ratings)
    8.1
    (50 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    9.5
    (3 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    8.6
    (2 ratings)
    Support Rating
    9.7
    (9 ratings)
    -
    (0 ratings)
    10.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Bitrix24Vlocity for Communications & MediaWordPress
    Likelihood to Recommend
    Bitrix24
    Bitrix24 is a unified platform with all features in one place. It has a smooth deployment and implementation process. The software boosts teams' productivity and ensures flawless collaboration. Pricing of the software is incredibly affordable. It is highly customizable and a scalable CRM solution.
    Read full review
    Vlocity
    No answers on this topic
    Automattic
    Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.
    Incentivized
    Read full review
    Pros
    Bitrix24
    • Real-Time Collaboration: Bitrix24 facilitates instant communication through features like instant messaging, group chats, and video conferencing. This enables teams to connect and share information in real time, promoting effective collaboration and timely decision-making.
    • Task Management: Bitrix24 offers comprehensive task management capabilities, allowing teams to assign tasks, establish deadlines, and monitor progress. This ensures that team members are aligned, promoting organization and focus on project objectives.
    • Social Intranet: Bitrix24 provides a social intranet platform that serves as a centralized space for employees to interact, exchange updates, and collaborate on projects. This fosters a collaborative environment, promotes knowledge sharing, and enhances teamwork across the organization.
    Read full review
    Vlocity
    No answers on this topic
    Automattic
    • Easy to use User Interface
    • Coding / Plugin Implementation is awesome
    • There's always a solution available for the platform
    • Security is easy to use and robust
    • Implementation with 3rd party platforms, such as Google's variety of tools
    • Can download and host on your own server or use their hosted servers
    Incentivized
    Read full review
    Cons
    Bitrix24
    • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
    • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
    • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
    Incentivized
    Read full review
    Vlocity
    No answers on this topic
    Automattic
    • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
    • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
    • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
    Incentivized
    Read full review
    Likelihood to Renew
    Bitrix24
    It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies
    Incentivized
    Read full review
    Vlocity
    No answers on this topic
    Automattic
    The complications we have and the lack of support. Every plugin has a differente team of support in charge and make one plugin work with the other one always affects the website performance. It's a thousand times better to have only one provider with all functionalities included unless you are an expert web developer or have a team dedicated to it
    Incentivized
    Read full review
    Usability
    Bitrix24
    It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
    Incentivized
    Read full review
    Vlocity
    No answers on this topic
    Automattic
    Extremely easy to use and train users. It took very little time to get everyone trained and onboarded to start using WordPress. Anytime we had any issues, we were able to find an article or video to help out or we were able to contact support. The menu options are well laid out so it is easy to find what you are looking for.
    Incentivized
    Read full review
    Reliability and Availability
    Bitrix24
    I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve
    Incentivized
    Read full review
    Vlocity
    No answers on this topic
    Automattic
    Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
    Read full review
    Performance
    Bitrix24
    Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those
    Incentivized
    Read full review
    Vlocity
    No answers on this topic
    Automattic
    Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site. If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
    Read full review
    Support Rating
    Bitrix24
    The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
    Read full review
    Vlocity
    No answers on this topic
    Automattic
    I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
    Read full review
    In-Person Training
    Bitrix24
    No answers on this topic
    Vlocity
    No answers on this topic
    Automattic
    Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
    Read full review
    Online Training
    Bitrix24
    Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups
    Incentivized
    Read full review
    Vlocity
    No answers on this topic
    Automattic
    It is very easy to find online resources to learn how to do just about anything with WordPress.
    Read full review
    Implementation Rating
    Bitrix24
    No answers on this topic
    Vlocity
    No answers on this topic
    Automattic
    WordPress is not a great solution if you have: 1) A larger site with performance / availability requirements. 2) Multiple types of content you want to share - each with its own underlying data structure. 3) Multiple sites you need to manage. For very small sites where these needs are not paramount, WordPress is a decent solution
    Read full review
    Alternatives Considered
    Bitrix24
    The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
    Incentivized
    Read full review
    Vlocity
    No answers on this topic
    Automattic
    WordPress isn't as pretty or easy to use as certain competitors like Jimdo, Squarespace or HubSpot, but it makes up for it with its affordability, familiarity and the ability to find quality outside help easily. The same can't be said for certain competitors, as you might need to find an expert and it could get costly.
    Incentivized
    Read full review
    Scalability
    Bitrix24
    The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers
    Incentivized
    Read full review
    Vlocity
    No answers on this topic
    Automattic
    WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus. Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc. The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc. The scaling possibilities of WordPress are truly endless.
    Read full review
    Return on Investment
    Bitrix24
    • Bitrix24 simplifies our collaboration needs thereby making teamwork easy.
    • By supporting remote work, Bitrix24 enables our business to maintain a functional hybrid team, which saves us money.
    • It ensures smooth project management and progress tracking, besides offering amazing communication features, making it a must-have and a worthy tool.
    Read full review
    Vlocity
    No answers on this topic
    Automattic
    • Allowed us to being all websites under a single umbrella, saving costs on similar products.
    • It's increased our website turn time and made us faster and more efficient at launching websites.
    • Edits and tweaks happen much faster as we have a customized environment.
    Incentivized
    Read full review
    ScreenShots

    Bitrix24 Screenshots

    Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Product screenshot