What users are saying about

Bitrix24 vs WordPress

Bitrix24
86 Ratings
WordPress
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Top Rated
2953 Ratings

Bitrix24

86 Ratings
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Score 8.1 out of 100

Based on 86 reviews and ratings

WordPress

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Top Rated
2953 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Based on 2953 reviews and ratings

Feature Set Ratings

    Project Management

    7.4

    Bitrix24

    74%

    WordPress

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 7/7 features
    Bitrix24 ranks higher in 7/7 features

    Task Management

    7.6
    76%
    19 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.0
    70%
    15 Ratings
    N/A
    0 Ratings

    Scheduling

    7.4
    74%
    16 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.6
    76%
    16 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.2
    72%
    19 Ratings
    N/A
    0 Ratings

    Search

    6.8
    68%
    17 Ratings
    N/A
    0 Ratings

    Visual planning tools

    7.8
    78%
    17 Ratings
    N/A
    0 Ratings

    Communication

    7.4

    Bitrix24

    74%

    WordPress

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features
    Bitrix24 ranks higher in 8/8 features

    Chat

    7.8
    78%
    19 Ratings
    N/A
    0 Ratings

    Notifications

    7.4
    74%
    19 Ratings
    N/A
    0 Ratings

    Discussions

    7.7
    77%
    18 Ratings
    N/A
    0 Ratings

    Surveys

    8.3
    83%
    13 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.0
    70%
    16 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    7.0
    70%
    8 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    6.8
    68%
    11 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    7.3
    73%
    10 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    7.3

    Bitrix24

    73%

    WordPress

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features
    Bitrix24 ranks higher in 8/8 features

    Versioning

    7.1
    71%
    16 Ratings
    N/A
    0 Ratings

    Video files

    7.1
    71%
    14 Ratings
    N/A
    0 Ratings

    Audio files

    6.8
    68%
    13 Ratings
    N/A
    0 Ratings

    Document collaboration

    7.8
    78%
    20 Ratings
    N/A
    0 Ratings

    Access control

    7.1
    71%
    18 Ratings
    N/A
    0 Ratings

    Advanced security features

    6.8
    68%
    16 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    7.8
    78%
    15 Ratings
    N/A
    0 Ratings

    Device sync

    7.8
    78%
    16 Ratings
    N/A
    0 Ratings

    Security

    Bitrix24

    Feature Set Not Supported
    N/A
    8.4

    WordPress

    84%
    WordPress ranks higher in 1/1 features
    WordPress ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    8.4
    84%
    125 Ratings

    Platform & Infrastructure

    Bitrix24

    Feature Set Not Supported
    N/A
    8.3

    WordPress

    83%
    WordPress ranks higher in 2/2 features
    WordPress ranks higher in 2/2 features

    API

    N/A
    0 Ratings
    8.3
    83%
    91 Ratings

    Internationalization / multi-language

    N/A
    0 Ratings
    8.4
    84%
    77 Ratings

    Web Content Creation

    Bitrix24

    Feature Set Not Supported
    N/A
    8.2

    WordPress

    82%
    WordPress ranks higher in 8/8 features
    WordPress ranks higher in 8/8 features

    WYSIWYG editor

    N/A
    0 Ratings
    8.1
    81%
    118 Ratings

    Code quality / cleanliness

    N/A
    0 Ratings
    7.8
    78%
    120 Ratings

    Admin section

    N/A
    0 Ratings
    8.2
    82%
    129 Ratings

    Page templates

    N/A
    0 Ratings
    8.3
    83%
    126 Ratings

    Library of website themes

    N/A
    0 Ratings
    8.8
    88%
    128 Ratings

    Mobile optimization / responsive design

    N/A
    0 Ratings
    8.5
    85%
    127 Ratings

    Publishing workflow

    N/A
    0 Ratings
    8.4
    84%
    124 Ratings

    Form generator

    N/A
    0 Ratings
    7.6
    76%
    105 Ratings

    Web Content Management

    Bitrix24

    Feature Set Not Supported
    N/A
    8.4

    WordPress

    84%
    WordPress ranks higher in 5/5 features
    WordPress ranks higher in 5/5 features

    Content taxonomy

    N/A
    0 Ratings
    8.2
    82%
    111 Ratings

    SEO support

    N/A
    0 Ratings
    8.2
    82%
    116 Ratings

    Bulk management

    N/A
    0 Ratings
    7.8
    78%
    99 Ratings

    Availability / breadth of extensions

    N/A
    0 Ratings
    9.3
    93%
    120 Ratings

    Community / comment management

    N/A
    0 Ratings
    8.6
    86%
    119 Ratings

    Attribute Ratings

    • Bitrix24 is rated higher in 1 area: Support Rating
    • WordPress is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    7.4

    Bitrix24

    74%
    20 Ratings
    8.9

    WordPress

    89%
    167 Ratings

    Likelihood to Renew

    Bitrix24

    N/A
    0 Ratings
    8.1

    WordPress

    81%
    37 Ratings

    Usability

    7.4

    Bitrix24

    74%
    7 Ratings
    9.2

    WordPress

    92%
    17 Ratings

    Availability

    Bitrix24

    N/A
    0 Ratings
    9.5

    WordPress

    95%
    6 Ratings

    Performance

    Bitrix24

    N/A
    0 Ratings
    8.6

    WordPress

    86%
    4 Ratings

    Support Rating

    7.5

    Bitrix24

    75%
    7 Ratings
    6.5

    WordPress

    65%
    21 Ratings

    In-Person Training

    Bitrix24

    N/A
    0 Ratings
    7.0

    WordPress

    70%
    1 Rating

    Online Training

    Bitrix24

    N/A
    0 Ratings
    10.0

    WordPress

    100%
    1 Rating

    Implementation Rating

    Bitrix24

    N/A
    0 Ratings
    9.0

    WordPress

    90%
    18 Ratings

    Product Scalability

    Bitrix24

    N/A
    0 Ratings
    10.0

    WordPress

    100%
    1 Rating

    Likelihood to Recommend

    Bitrix24

    One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!

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    Sanjit Mandal | TrustRadius Reviewer
    Sanjit Mandal
    View all 20 answers on this topic

    WordPress

    If your business relies heavily on content creation, and particularly on blog posts, then WordPress is really the best option you have. But if you don't have a blog, you only need static pages, or you want to build an eCommerce site, then you might want to explore other alternatives.

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    Sebastian Correa Marsico | TrustRadius Reviewer
    Sebastian Correa Marsico
    View all 167 answers on this topic

    Pros

    Bitrix24

    • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
    • The ability to write letters directly from the system with the help of a binding for working mail.
    • The presence of an application for Android. This helps to get access anywhere.

    Read full review

    Oleg Galimov | TrustRadius Reviewer
    Oleg Galimov
    View all 20 answers on this topic

    WordPress

    • WordPress is incredibly easy to set up and get running with little to no technical knowledge. Most web hosts will do it for you, since it's so easy.
    • With thousands of themes available for free and for low cost, WordPress can accommodate any design you can imagine.
    • The community behind WordPress is generous, and there are loads of educational opportunities both online and in person to learn and connect with other users.

    Read full review

    Lisa Keyser | TrustRadius Reviewer
    Lisa Keyser
    View all 167 answers on this topic

    Cons

    Bitrix24

    • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
    • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
    • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 20 answers on this topic

    WordPress

    • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
    • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
    • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 167 answers on this topic

    Pricing Details

    Bitrix24

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $0

    Bitrix24 Editions & Modules

    On-premise Edition
    Bitrix24.CRM$1,341
    BusinessStarting at $2,691
    1. none
    SaaS Edition
    FreeFree
    Start+14.402
    CRM+41.402
    Project+41.402
    Standard59.402
    Professional119.402
    1. none
    2. per month
    Additional Pricing Details
    —

    WordPress

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    WordPress Editions & Modules

    —
    Additional Pricing Details
    —

    Likelihood to Renew

    Bitrix24

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 8.1
    Based on 37 answers
    My rating is based on the knowledge I have of the community that WordPress has had built around it for years now. It's as solid as it comes when you talk about community involvement and expansion. There's no other CMS out there that can match-up with it, hands down.

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    Mathew Riexinger | TrustRadius Reviewer
    Mathew Riexinger
    View all 37 answers on this topic

    Usability

    Bitrix24

    Bitrix24 7.4
    Based on 7 answers
    This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.

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    Lee holter | TrustRadius Reviewer
    Lee holter
    View all 7 answers on this topic

    WordPress

    WordPress 9.2
    Based on 17 answers
    I give it an 8 rating because it's a great piece of open-source software that can be customized easily. There is an ease of use and the customizations are a treat. There are a lot of themes to choose from (though paid themes are the best as they provide more support).

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 17 answers on this topic

    Reliability and Availability

    Bitrix24

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 9.5
    Based on 6 answers
    Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.

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    Martin Aranovitch | TrustRadius Reviewer
    Martin Aranovitch
    View all 6 answers on this topic

    Performance

    Bitrix24

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 8.6
    Based on 4 answers
    Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site.If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.

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    Martin Aranovitch | TrustRadius Reviewer
    Martin Aranovitch
    View all 4 answers on this topic

    Support Rating

    Bitrix24

    Bitrix24 7.5
    Based on 7 answers
    It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients

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    Theo Alexander | TrustRadius Reviewer
    Theo Alexander
    View all 7 answers on this topic

    WordPress

    WordPress 6.5
    Based on 21 answers
    WordPress itself only has community service so your experience will depend on where you turn. Online, through forums and community boards, support is rudimentary but effective. You can easily turn to your local community and find exceptional individuals who know and use WordPress regularly for more advanced, inexpensive, support. I'm rating this less than 10 because of the lack of any formal support provided by a company.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 21 answers on this topic

    In-Person Training

    Bitrix24

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 7.0
    Based on 1 answer
    Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Online Training

    Bitrix24

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 10.0
    Based on 1 answer
    It is very easy to find online resources to learn how to do just about anything with WordPress.

    Read full review

    Lori Berkowitz | TrustRadius Reviewer
    Lori Berkowitz
    View all 1 answers on this topic

    Implementation Rating

    Bitrix24

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 9.0
    Based on 18 answers
    WordPress is not a great solution if you have:1) A larger site with performance / availability requirements.2) Multiple types of content you want to share - each with its own underlying data structure.3) Multiple sites you need to manage.For very small sites where these needs are not paramount, WordPress is a decent solution

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 18 answers on this topic

    Alternatives Considered

    Bitrix24

    We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 20 answers on this topic

    WordPress

    We have considered and operated within Shopify and Squarespace. Both serve their purpose for niche clients, but we do recommend WordPress as being the superior option. We find that WordPress is easier to use and offers maximum scalability while the others are more challenging to design, code, configure and launch.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 167 answers on this topic

    Scalability

    Bitrix24

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 10.0
    Based on 1 answer
    WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus.Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc.The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc.The scaling possibilities of WordPress are truly endless.

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    Martin Aranovitch | TrustRadius Reviewer
    Martin Aranovitch
    View all 1 answers on this topic

    Return on Investment

    Bitrix24

    • It definitely has a positive impact as it helps with collaboration and improves data health.
    • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
    • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 20 answers on this topic

    WordPress

    • WordPress helps us reduce website management costs because we can oversee updates in-house.
    • WordPress is easy to use, reducing the amount of time we spend on website management.
    • The ease of use enables us to offer website management for clients, helping us grow our capabilities/business.

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    Jess Messenger | TrustRadius Reviewer
    Jess Messenger
    View all 167 answers on this topic

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