What users are saying about
37 Ratings
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Top Rated
2458 Ratings
37 Ratings
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Score 7.5 out of 100

WordPress

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Top Rated
2458 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Bitrix24

Bitrix24 is well suited for any organization that needs a project management tool that can grow with them. I cannot stress this enough! This software works for startups and large organizations! That's important considering the learning curve, and the amount of time that it takes to set up a company-wide software. The software is set up to support all internal teams, as well as have folders/tasks specifically for dedicated teams (ie- executives, marketing, etc). The approvals process also helps managers to track each step of the way.Bitrix24 may not be well suited for an organization that is looking for a quick-to-use, temporary project management solution. Its layout is very detailed and requires a commitment to not only learn how to use but to manage. This may not be great for someone who is looking solely for a task manager.
Anonymous | TrustRadius Reviewer

WordPress

If you need a website, WordPress should be on your list. The only exception to that would be a large ecommerce site. I wouldn't recommend WordPress to someone who does hundreds of sales per day via their ecommerce platform. Yes, there are add-ons and plugins that can do it, but you can also mop your floor with your cat. Why do that? There are other platforms that specialize in ecommerce and do it so much better.But if you need a social blog, B2B or B2C lead gen, a non-profit, a membership site, a community bulletin board, news site, arts and music or just a simple about me type of website, WordPress is the perfect platform for you. It's so very popular, that it's not going anywhere. It is a platform that will be supported as long there are websites on the internet! You really can't go wrong. Even if you wanted to do an ecommerce site on WordPress, you can. I just would urge you to look at another solution.
Dave Moll | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Bitrix24
7.8
WordPress
Task Management
Bitrix24
9.0
WordPress
Gantt Charts
Bitrix24
8.5
WordPress
Scheduling
Bitrix24
7.8
WordPress
Workflow Automation
Bitrix24
8.0
WordPress
Mobile Access
Bitrix24
5.9
WordPress
Search
Bitrix24
7.2
WordPress
Visual planning tools
Bitrix24
7.8
WordPress

Communication

Bitrix24
7.9
WordPress
Chat
Bitrix24
8.1
WordPress
Notifications
Bitrix24
6.6
WordPress
Discussions
Bitrix24
8.6
WordPress
Surveys
Bitrix24
7.4
WordPress
Internal knowledgebase
Bitrix24
8.0
WordPress
Integrates with GoToMeeting
Bitrix24
9.0
WordPress
Integrates with Gmail and Google Hangouts
Bitrix24
7.5
WordPress
Integrates with Outlook
Bitrix24
8.4
WordPress

File Sharing & Management

Bitrix24
7.2
WordPress
Versioning
Bitrix24
7.2
WordPress
Video files
Bitrix24
5.8
WordPress
Audio files
Bitrix24
5.6
WordPress
Document collaboration
Bitrix24
7.9
WordPress
Access control
Bitrix24
7.7
WordPress
Advanced security features
Bitrix24
7.6
WordPress
Integrates with Google Drive
Bitrix24
8.0
WordPress
Device sync
Bitrix24
7.7
WordPress

Security

Bitrix24
WordPress
8.8
Role-based user permissions
Bitrix24
WordPress
8.8

Platform & Infrastructure

Bitrix24
WordPress
8.6
API
Bitrix24
WordPress
8.6
Internationalization / multi-language
Bitrix24
WordPress
8.6

Web Content Creation

Bitrix24
WordPress
8.7
WYSIWYG editor
Bitrix24
WordPress
8.6
Code quality / cleanliness
Bitrix24
WordPress
8.2
Admin section
Bitrix24
WordPress
8.3
Page templates
Bitrix24
WordPress
8.7
Library of website themes
Bitrix24
WordPress
9.1
Mobile optimization / responsive design
Bitrix24
WordPress
8.9
Publishing workflow
Bitrix24
WordPress
9.0
Form generator
Bitrix24
WordPress
8.4

Web Content Management

Bitrix24
WordPress
8.7
Content taxonomy
Bitrix24
WordPress
8.8
SEO support
Bitrix24
WordPress
8.4
Bulk management
Bitrix24
WordPress
8.0
Availability / breadth of extensions
Bitrix24
WordPress
9.3
Community / comment management
Bitrix24
WordPress
8.9

Pros

Bitrix24

  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
Oleg Galimov | TrustRadius Reviewer

WordPress

  • It is constantly being improved, with new features added, because of the community code-sourcing aspect.
  • Security vulnerabilities are continually being patched to keep it secure.
  • It has the best plugin repository, by far. So, anytime you have a needed new feature for your website, there is usually a plugin that already exists to allow you to do what you're wanting.
Ben Beck | TrustRadius Reviewer

Cons

Bitrix24

  • Malfunctions
  • System impediments of leads
  • Technical support is not competent
  • No sync with mobile app
  • Confusing interface takes time to sort out
  • For the sales department, the system is badly sharpened - managers do not need to enter information in 2-3 clicks
Владимир Пахомчик | TrustRadius Reviewer

WordPress

  • One of the major advantages of WordPress is it is an open source software but sometimes it becomes its disadvantage since it is an open source it is always at the target of hackers especially if the codes have been written by someone else.
  • When you install lots of plugins the website becomes laggy or stutters it takes time to complete the process.
Danish Mirza Baig | TrustRadius Reviewer

Likelihood to Renew

Bitrix24

No score
No answers yet
No answers on this topic

WordPress

WordPress 9.5
Based on 37 answers
My rating is based on the knowledge I have of the community that WordPress has had built around it for years now. It's as solid as it comes when you talk about community involvement and expansion. There's no other CMS out there that can match-up with it, hands down.
Mathew Riexinger | TrustRadius Reviewer

Usability

Bitrix24

No score
No answers yet
No answers on this topic

WordPress

WordPress 9.0
Based on 14 answers
It's a sophisticated but easy to use piece of software. Many of the content addition pieces are familiar from other pieces of software so there isn't a huge learning curve. And for new areas, there is a lot of info on WordPress.org as well as other WordPress help sites.
Sharon Hurley Hall | TrustRadius Reviewer

Reliability and Availability

Bitrix24

No score
No answers yet
No answers on this topic

WordPress

WordPress 9.5
Based on 3 answers
Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
Martin Aranovitch | TrustRadius Reviewer

Performance

Bitrix24

No score
No answers yet
No answers on this topic

WordPress

WordPress 8.6
Based on 2 answers
Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site.If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
Martin Aranovitch | TrustRadius Reviewer

Support Rating

Bitrix24

No score
No answers yet
No answers on this topic

WordPress

WordPress 10.0
Based on 11 answers
I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
Mathew Riexinger | TrustRadius Reviewer

Online Training

Bitrix24

No score
No answers yet
No answers on this topic

WordPress

WordPress 10.0
Based on 1 answer
It is very easy to find online resources to learn how to do just about anything with WordPress.
Lori Berkowitz | TrustRadius Reviewer

Implementation Rating

Bitrix24

No score
No answers yet
No answers on this topic

WordPress

WordPress 9.0
Based on 10 answers
As someone who learned how to install and configure WordPress and then began performing the service professionally for other local businesses, and finally ended up teaching and training business owners about the benefits of using WordPress and developing WordPress training products, I am constantly amazed when I hear from business owners that their sites have taken weeks or even months to get built and how much they have paid for it. Getting a professional WordPress site built and fully configured requires only hours or a couple of days. If you learn how to do it yourself, the only cost you have is registering a domain name and getting a web hosting account, which is a requirement for any website. Additionally, WordPress website owners can be up and running and growing their presence online even before deciding on a specific web design "look" for their sites. You can start with any web template and change your theme as soon as you find the design you like, and everything that you have added to your site will remain the same.I have grown to love WordPress, as have thousands of other WordPress users, and I have always taught in my business seminars and workshops that, unless what you plan to do online requires some specific custom-built complex application, then consider using WordPress. WordPress is the ideal platform of choice to consider for most business website needs - it can save you thousands of dollars on web development costs and it puts you in the driver's seat of your own online vehicle!
Martin Aranovitch | TrustRadius Reviewer

Alternatives Considered

Bitrix24

Bitrix stacks up beautifully and goes beyond others in certain features. Just like any other software it has its own pros and cons but overall is an excellent software to work on if it can satisfy majority of your needs. Overall it can do very well with just a few minor improvements and more exposure in the corporate world.
Anonymous | TrustRadius Reviewer

WordPress

WordPress offers a combination of power and ease of use that no other system matches. For 98% of all small business websites it is completely capable and is going to be easier for clients to use, resulting in fewer support issues. In the rare cases where something is needed that WordPress simply isn't suited to, I find that Drupal usually provides a solution that works.
Dane Morgan | TrustRadius Reviewer

Scalability

Bitrix24

No score
No answers yet
No answers on this topic

WordPress

WordPress 10.0
Based on 1 answer
WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus.Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc.The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc.The scaling possibilities of WordPress are truly endless.
Martin Aranovitch | TrustRadius Reviewer

Return on Investment

Bitrix24

  • Positive impact: very easy and fast deployment on cloud version. Very low investment to set up and start to use. Chance to test the product before start paying to use it.
  • Positive impact: ease of use and intuitive system (no need to train users to perform basic tasks). People started to obtain benefits very quickly.
  • Positive impact: free version up to 12 users/low price for additional users and/or other paid packages.
Luciano Gardesani Marques | TrustRadius Reviewer

WordPress

  • Because the WordPress platform is free and hosting is not expensive, WordPress usage can positively impact maintenance cost of running a small ecommerce website or a medium-sized blog.
  • Many software companies release free WordPress modules, making it easy to assemble a site with basic functionality quickly.
Michael D. Bower | TrustRadius Reviewer

Pricing Details

Bitrix24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WordPress

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bitrix24
7.0
WordPress
9.1

Likelihood to Renew

Bitrix24
WordPress
9.5

Usability

Bitrix24
WordPress
9.0

Reliability and Availability

Bitrix24
WordPress
9.5

Performance

Bitrix24
WordPress
8.6

Support Rating

Bitrix24
WordPress
10.0

In-Person Training

Bitrix24
WordPress
7.0

Online Training

Bitrix24
WordPress
10.0

Implementation Rating

Bitrix24
WordPress
9.0

Scalability

Bitrix24
WordPress
10.0

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