86 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 86 reviews and ratings
WordPress
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2953 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 2953 reviews and ratings
Feature Set Ratings
Project Management

7.4
Bitrix24
74%

WordPress
Feature Set Not Supported
N/A
Bitrix24 ranks higher in 7/7 features
Bitrix24 ranks higher in 7/7 features
Task Management

7.6
76%
19 Ratings

N/A
0 Ratings
Gantt Charts

7.0
70%
15 Ratings

N/A
0 Ratings
Scheduling

7.4
74%
16 Ratings

N/A
0 Ratings
Workflow Automation

7.6
76%
16 Ratings

N/A
0 Ratings
Mobile Access

7.2
72%
19 Ratings

N/A
0 Ratings
Search

6.8
68%
17 Ratings

N/A
0 Ratings
Visual planning tools

7.8
78%
17 Ratings

N/A
0 Ratings
Communication

7.4
Bitrix24
74%

WordPress
Feature Set Not Supported
N/A
Bitrix24 ranks higher in 8/8 features
Bitrix24 ranks higher in 8/8 features
Chat

7.8
78%
19 Ratings

N/A
0 Ratings
Notifications

7.4
74%
19 Ratings

N/A
0 Ratings
Discussions

7.7
77%
18 Ratings

N/A
0 Ratings
Surveys

8.3
83%
13 Ratings

N/A
0 Ratings
Internal knowledgebase

7.0
70%
16 Ratings

N/A
0 Ratings
Integrates with GoToMeeting

7.0
70%
8 Ratings

N/A
0 Ratings
Integrates with Gmail and Google Hangouts

6.8
68%
11 Ratings

N/A
0 Ratings
Integrates with Outlook

7.3
73%
10 Ratings

N/A
0 Ratings
File Sharing & Management

7.3
Bitrix24
73%

WordPress
Feature Set Not Supported
N/A
Bitrix24 ranks higher in 8/8 features
Bitrix24 ranks higher in 8/8 features
Versioning

7.1
71%
16 Ratings

N/A
0 Ratings
Video files

7.1
71%
14 Ratings

N/A
0 Ratings
Audio files

6.8
68%
13 Ratings

N/A
0 Ratings
Document collaboration

7.8
78%
20 Ratings

N/A
0 Ratings
Access control

7.1
71%
18 Ratings

N/A
0 Ratings
Advanced security features

6.8
68%
16 Ratings

N/A
0 Ratings
Integrates with Google Drive

7.8
78%
15 Ratings

N/A
0 Ratings
Device sync

7.8
78%
16 Ratings

N/A
0 Ratings
Security

Bitrix24
Feature Set Not Supported
N/A

8.4
WordPress
84%
WordPress ranks higher in 1/1 features
WordPress ranks higher in 1/1 features
Role-based user permissions

N/A
0 Ratings

8.4
84%
125 Ratings
Platform & Infrastructure

Bitrix24
Feature Set Not Supported
N/A

8.3
WordPress
83%
WordPress ranks higher in 2/2 features
WordPress ranks higher in 2/2 features
API

N/A
0 Ratings

8.3
83%
91 Ratings
Internationalization / multi-language

N/A
0 Ratings

8.4
84%
77 Ratings
Web Content Creation

Bitrix24
Feature Set Not Supported
N/A

8.2
WordPress
82%
WordPress ranks higher in 8/8 features
WordPress ranks higher in 8/8 features
WYSIWYG editor

N/A
0 Ratings

8.1
81%
118 Ratings
Code quality / cleanliness

N/A
0 Ratings

7.8
78%
120 Ratings
Admin section

N/A
0 Ratings

8.2
82%
129 Ratings
Page templates

N/A
0 Ratings

8.3
83%
126 Ratings
Library of website themes

N/A
0 Ratings

8.8
88%
128 Ratings
Mobile optimization / responsive design

N/A
0 Ratings

8.5
85%
127 Ratings
Publishing workflow

N/A
0 Ratings

8.4
84%
124 Ratings
Form generator

N/A
0 Ratings

7.6
76%
105 Ratings
Web Content Management

Bitrix24
Feature Set Not Supported
N/A

8.4
WordPress
84%
WordPress ranks higher in 5/5 features
WordPress ranks higher in 5/5 features
Content taxonomy

N/A
0 Ratings

8.2
82%
111 Ratings
SEO support

N/A
0 Ratings

8.2
82%
116 Ratings
Bulk management

N/A
0 Ratings

7.8
78%
99 Ratings
Availability / breadth of extensions

N/A
0 Ratings

9.3
93%
120 Ratings
Community / comment management

N/A
0 Ratings

8.6
86%
119 Ratings
Attribute Ratings
- Bitrix24 is rated higher in 1 area: Support Rating
- WordPress is rated higher in 2 areas: Likelihood to Recommend, Usability
Likelihood to Recommend

7.4
Bitrix24
74%
20 Ratings

8.9
WordPress
89%
167 Ratings
Likelihood to Renew

Bitrix24
N/A
0 Ratings

8.1
WordPress
81%
37 Ratings
Usability

7.4
Bitrix24
74%
7 Ratings

9.2
WordPress
92%
17 Ratings
Availability

Bitrix24
N/A
0 Ratings

9.5
WordPress
95%
6 Ratings
Performance

Bitrix24
N/A
0 Ratings

8.6
WordPress
86%
4 Ratings
Support Rating

7.5
Bitrix24
75%
7 Ratings

6.5
WordPress
65%
21 Ratings
In-Person Training

Bitrix24
N/A
0 Ratings

7.0
WordPress
70%
1 Rating
Online Training

Bitrix24
N/A
0 Ratings

10.0
WordPress
100%
1 Rating
Implementation Rating

Bitrix24
N/A
0 Ratings

9.0
WordPress
90%
18 Ratings
Product Scalability

Bitrix24
N/A
0 Ratings

10.0
WordPress
100%
1 Rating
Likelihood to Recommend
Bitrix24
One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Digital Marketing Strategist
California SEO ProfessionalsMarketing and Advertising, 1-10 employees
WordPress
If your business relies heavily on content creation, and particularly on blog posts, then WordPress is really the best option you have. But if you don't have a blog, you only need static pages, or you want to build an eCommerce site, then you might want to explore other alternatives.
Digital Content Lead
Tavano TeamInformation Technology & Services, 11-50 employees
Pros
Bitrix24
- Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
- The ability to write letters directly from the system with the help of a binding for working mail.
- The presence of an application for Android. This helps to get access anywhere.
Руководитель проектов
Web2win RussiaEvents Services, 1-10 employees
WordPress
- WordPress is incredibly easy to set up and get running with little to no technical knowledge. Most web hosts will do it for you, since it's so easy.
- With thousands of themes available for free and for low cost, WordPress can accommodate any design you can imagine.
- The community behind WordPress is generous, and there are loads of educational opportunities both online and in person to learn and connect with other users.
Owner | Principal
LMK Web Design & ConsultingInformation Technology and Services, 1-10 employees
Cons
Bitrix24
- It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
- Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
- It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.

Verified User
C-Level Executive in Corporate
Human Resources Company, 1-10 employeesWordPress
- WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
- Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
- WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.

Verified User
Manager in Human Resources
Events Services Company, 51-200 employeesPricing Details
Bitrix24
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Bitrix24 Editions & Modules
On-premise Edition
Bitrix24.CRM | $1,341 |
---|---|
Business | Starting at $2,691 |
- none
SaaS Edition
Free | Free |
---|---|
Start+ | 14.402 |
CRM+ | 41.402 |
Project+ | 41.402 |
Standard | 59.402 |
Professional | 119.402 |
- none
- per month
Additional Pricing Details
—WordPress
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—WordPress Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Bitrix24
No score
No answers yet
No answers on this topic
WordPress
WordPress 8.1
Based on 37 answers
My rating is based on the knowledge I have of the community that WordPress has had built around it for years now. It's as solid as it comes when you talk about community involvement and expansion. There's no other CMS out there that can match-up with it, hands down.
VP of Online Marketing
mriexinger@gmail.comMarketing and Advertising, 11-50 employees
Usability
Bitrix24
Bitrix24 7.4
Based on 7 answers
This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
CEO
Sono SolutionsMedical Device, 1-10 employees
WordPress
WordPress 9.2
Based on 17 answers
I give it an 8 rating because it's a great piece of open-source software that can be customized easily. There is an ease of use and the customizations are a treat. There are a lot of themes to choose from (though paid themes are the best as they provide more support).

Verified User
Employee in Information Technology
Information Technology & Services Company, 1-10 employeesReliability and Availability
Bitrix24
No score
No answers yet
No answers on this topic
WordPress
WordPress 9.5
Based on 6 answers
Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
Founder, WPTrainMe.com - WordPress Training Plugin
WPTrainMe.comE-Learning, 1-10 employees
Performance
Bitrix24
No score
No answers yet
No answers on this topic
WordPress
WordPress 8.6
Based on 4 answers
Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site.If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
Founder, WPTrainMe.com - WordPress Training Plugin
WPTrainMe.comE-Learning, 1-10 employees
Support Rating
Bitrix24
Bitrix24 7.5
Based on 7 answers
It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
Relocation Manager
Sketch StudiosFurniture, 11-50 employees
WordPress
WordPress 6.5
Based on 21 answers
WordPress itself only has community service so your experience will depend on where you turn. Online, through forums and community boards, support is rudimentary but effective. You can easily turn to your local community and find exceptional individuals who know and use WordPress regularly for more advanced, inexpensive, support. I'm rating this less than 10 because of the lack of any formal support provided by a company.

Verified User
Consultant in Marketing
Internet Company, 1-10 employeesIn-Person Training
Bitrix24
No score
No answers yet
No answers on this topic
WordPress
WordPress 7.0
Based on 1 answer
Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.

Verified User
Consultant in Marketing
Internet Company, 1-10 employeesOnline Training
Bitrix24
No score
No answers yet
No answers on this topic
WordPress
WordPress 10.0
Based on 1 answer
It is very easy to find online resources to learn how to do just about anything with WordPress.
Web Developer
BeeDragon Web ServicesInternet, 1-10 employees
Implementation Rating
Bitrix24
No score
No answers yet
No answers on this topic
WordPress
WordPress 9.0
Based on 18 answers
WordPress is not a great solution if you have:1) A larger site with performance / availability requirements.2) Multiple types of content you want to share - each with its own underlying data structure.3) Multiple sites you need to manage.For very small sites where these needs are not paramount, WordPress is a decent solution

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 11-50 employeesAlternatives Considered
Bitrix24
We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management

Verified User
C-Level Executive in Corporate
Sports Company, 1-10 employeesWordPress
We have considered and operated within Shopify and Squarespace. Both serve their purpose for niche clients, but we do recommend WordPress as being the superior option. We find that WordPress is easier to use and offers maximum scalability while the others are more challenging to design, code, configure and launch.

Verified User
Account Manager in Marketing
Design Company, 11-50 employeesScalability
Bitrix24
No score
No answers yet
No answers on this topic
WordPress
WordPress 10.0
Based on 1 answer
WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus.Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc.The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc.The scaling possibilities of WordPress are truly endless.
Founder, WPTrainMe.com - WordPress Training Plugin
WPTrainMe.comE-Learning, 1-10 employees
Return on Investment
Bitrix24
- It definitely has a positive impact as it helps with collaboration and improves data health.
- Overall it reduces time and speeds up the processes and helps achieve more in the less time.
- It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesWordPress
- WordPress helps us reduce website management costs because we can oversee updates in-house.
- WordPress is easy to use, reducing the amount of time we spend on website management.
- The ease of use enables us to offer website management for clients, helping us grow our capabilities/business.
Account Director
Mulberry Marketing CommunicationsPublic Relations and Communications, 11-50 employees