Likelihood to Recommend Since I only use BizLibrary as a source for content, I cannot speak to the program's suitability as an LMS, but it is an excellent solution for obtaining content that can be used in your own LMS. They offer a wide range of topics, the courses are just the right length, and the files never give me any issues exporting, loading into our LMS, and users rarely have trouble viewing the files. If you are looking for content to be added to your own LMS, BizLibrary is the way to go. What I know of it as an LMS, it seems like there would be content overload for a student. With so much content, it might be hard for a student to narrow down what they would like to take.
Read full review Well suited for:
A busy environment where you want learners to be self-sufficient and to be able to access learning solutions at a time that suits them. For anyone who wants to access learning using different platforms such as iPad, mobile, PC, etc Anyone who needs a more in-depth learning solution rather than an overview of key learning points. Read full review Pros Client success managers, in addition to helping with course selection, give advice on building your learning program. The BizLibrary tech team was instrumental in working with my LMS provider to tackle some technical challenges. The biggest strength BizLibrary has, in addition to its huge content library, is a team truly dedicated to your success. Read full review Enables employees to draft work goals and collaborate with their supervisors on a final version - improves mutual understanding right up front. Combines performance goal ratings with competency ratings and provides a blended score. Simplifies the goal weighting so you don't have to do any calculations. 9-box matrix provides useful definitions and descriptions so managers can prepare development notes or plans for individual employees. Read full review Cons The reporting options changed when the program was updated. You have to go through more steps to find the data to download. I would like more canned reports. Adding a new learner is easy, but it takes more time to get them into the right group. We segment learners by company and role to make assigning topics easier for us. Read full review Would be good to have have a virtual "top level" (eg board) user built in to allow senior execs without a direct manager to be able to be set up with KPIs instead of having to create a dummy user Reports have difficulty downloading if pop ups disabled or in some browser environments When competencies are updated while a cycle is open, any changes don't effect that open cycle but only future ones. Would be nice to be able to have the option to apply changes to existing "open" cycles Read full review Likelihood to Renew I can't find anything else that supports our learning in the way BizLibrary does.
Edie Ingram Manager of Training and Organizational Development
Read full review It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.
Read full review Usability It is very easy to use and when you don't know how to use something it is not hard to find out how.
Edie Ingram Manager of Training and Organizational Development
Read full review There are specific things within the goals and competencies that are user-friendly. For example, the rating slider isn't great in my opinion. You can slide in between ratings which can create some odd scoring (if you use scoring). It seems a better solution would be a drop down where you select your rating. There are also some glitches in the system and have been told Cornerstone is aware of them but are focused on delivering new features. There are workarounds, but that doesn't seem to be a great answer.
Read full review Reliability and Availability So far 100%.
Read full review Performance It truly is easy and reliable, I have never had an issue in this area.
Edie Ingram Manager of Training and Organizational Development
Read full review The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.
Read full review Support Rating When reaching out for support, BL is quick to respond. Even if they do not have a solution - such as when lessons were retired without a replacement - they are always thoughtful and informed.
Read full review My assistant could better address this issue. My perception is that there is not immediate assistance, and that there can be a wait for help. That is not a negative, just a perception. I have not used support in two years.
Read full review Online Training It was so easy, the tech that worked with me and my client success rep were beyond helpful. If I had questions they responded immediately and were very instrumental in our success.
Edie Ingram Manager of Training and Organizational Development
Read full review We bought training provided by 3rd party – it was fabulous.
Read full review Implementation Rating Be creative, make it a fun adventure for your learners. Utilize your partners at BizLIbrary.
Edie Ingram Manager of Training and Organizational Development
Read full review I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough. I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads
Read full review Alternatives Considered We selected BizLibrary because it had the most robust system that pertained to our employee base. We have found that that has resulted in users engaging in several areas in addition to those required. The price was better that some and worse that some, but we felt that it provided the best value and that has proven to be the case.
Read full review Lesson.ly has been great to work with but it is a very clear and simple, user-friendly system that anyone can pick up with very little training as it is self-explanatory. It also has a great mobile interface and lots of different features that are easy to add for the admin but really impactful for the user.
Read full review Return on Investment Employee engagement feedback related to the need for learning & development has already seen an uptick. Many express alot of gratitude/appreciation for the JIT learning opportunity. 1st year ROI achieved with first half-dozen employees who participated in courses which were otherwise budgeted to be taken as one-day, offsite sessions from other (classroom) vendors. Broad-based management support was at first a struggle, to be candid, but as employees have completed courses and then we've followed up, managers are now providing positive feedback from their perspective. Read full review It's tool and it's only as good as the person wielding it. The investment in PiiQ was accompanied by a quarterly cadence and manager feedback training. We feel like our employees are given regular feedback and bonuses are tied to objective accomplishment. Read full review ScreenShots PiiQ by Cornerstone Screenshots