BizLibrary the way to go for content
Overall Satisfaction with BizLibrary
We use BizLibrary across all departments for my particular agency. We use it to search for relevant training courses that can be uploaded into our LMS to provide a variety of training courses that our staff can take depending on their interests and positions. They also offer courses for certification in different areas, so we use these to help employees obtain certifications they are interested in.
Pros
- Provide variety of topics to offer training for your employees
- Notifying you of newly released content each month
- Providing SCORM files that are easy to export and download into your own LMS
- Responding to any requests for support
Cons
- Notifying us of content that has been retired so it can be removed from our LMS
- Exporting content, there are times when I can only filter one course at a time
- Less account management, we will ask for help when we need it, so we don't need our account rep reaching out to us quite as often as they do
- Variety of available content
- Ease of getting that content from BizLibrary to our LMS
- Courses that work properly for students once they are loaded into our LMS
- Increase in employee engagement in training. Since adding BizLibrary courses, usage has increased from an average of 3 enrollments per month to 327 per month.
- We now use it to highlight recommended training specific to each department.
- The contact center uses it to train new hires on proper customer service etiquette.
Do you think BizLibrary delivers good value for the price?
Yes
Are you happy with BizLibrary's feature set?
Yes
Did BizLibrary live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of BizLibrary go as expected?
Yes
Would you buy BizLibrary again?
Yes
Comments
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