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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bizzabo

    Score3.8 out of 10
    Enterprise companies (1,001+ employees)
    Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.

    $5,988

    per year per user

    Webex Events (formerly Socio)

    Score8.9 out of 10
    N/AWebex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
    Pricing
    BizzaboWebex Events (formerly Socio)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BizzaboWebex Events (formerly Socio)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsBizzabo's seat-based pricing model includes out-of-the-box functionality and a range of premium add-ons.—
    More Pricing Information
    Community Pulse
    BizzaboWebex Events (formerly Socio)
    Considered Both Products
    Bizzabo
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    84%
    Would buy again
    66 Answers
    96%
    Would buy again
    71 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    55 Answers
    99%
    Delivers good value for the price
    68 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    67 Answers
    99%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    45 Answers
    97%
    Lived up to sales and marketing promises
    62 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    59 Answers
    97%
    Implementation went as expected
    65 Answers
    Features
    BizzaboWebex Events (formerly Socio)
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Bizzabo and Webex Events (formerly Socio)
    Feature
    Bizzabo
    8.2
    35 Ratings
    5% below category average
    Webex Events (formerly Socio)
    8.7
    20 Ratings
    1% above category average
    Responsive Design for Web Access8.330 Ratings8.720 Ratings
    Mobile Application7.830 Ratings8.720 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.428 Ratings8.720 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Bizzabo and Webex Events (formerly Socio)
    Feature
    Bizzabo
    7.3
    32 Ratings
    14% below category average
    Webex Events (formerly Socio)
    9.6
    17 Ratings
    14% above category average
    Calendar integration7.424 Ratings10.01 Ratings
    Meeting initiation7.419 Ratings10.01 Ratings
    Integrates with social media7.414 Ratings10.01 Ratings
    Record meetings / events7.819 Ratings9.516 Ratings
    Slideshows8.215 Ratings9.01 Ratings
    Event registration5.630 Ratings9.215 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Bizzabo and Webex Events (formerly Socio)
    Feature
    Bizzabo
    8.2
    22 Ratings
    2% below category average
    Webex Events (formerly Socio)
    9.3
    16 Ratings
    11% above category average
    Live chat7.920 Ratings9.316 Ratings
    Audience polling8.417 Ratings9.415 Ratings
    Q&A8.321 Ratings9.216 Ratings
    Online Events Security
    Comparison of Online Events Security features of Bizzabo and Webex Events (formerly Socio)
    Feature
    Bizzabo
    8.4
    32 Ratings
    2% below category average
    Webex Events (formerly Socio)
    9.4
    15 Ratings
    9% above category average
    User authentication8.429 Ratings9.515 Ratings
    Participant roles & permissions8.529 Ratings9.115 Ratings
    Confidential attendee list8.323 Ratings9.615 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Bizzabo and Webex Events (formerly Socio)
    Feature
    Bizzabo
    8.1
    37 Ratings
    4% below category average
    Webex Events (formerly Socio)
    8.7
    17 Ratings
    3% above category average
    Branding options6.433 Ratings8.715 Ratings
    Integration to Marketing Automation8.824 Ratings00 Ratings
    Attendee list export9.136 Ratings8.817 Ratings
    Virtual Event
    Comparison of Virtual Event features of Bizzabo and Webex Events (formerly Socio)
    Feature
    Bizzabo
    7.4
    41 Ratings
    8% below category average
    Webex Events (formerly Socio)
    9.3
    22 Ratings
    15% above category average
    Registration, RSVP, and ticketing5.940 Ratings9.018 Ratings
    Email marketing5.036 Ratings10.01 Ratings
    Livestreaming7.626 Ratings8.919 Ratings
    Audience engagement8.531 Ratings9.122 Ratings
    Event recording8.425 Ratings9.419 Ratings
    Virtual booths7.913 Ratings9.318 Ratings
    Networking7.829 Ratings9.319 Ratings
    Event analytics8.138 Ratings9.620 Ratings
    Best Alternatives
    BizzaboWebex Events (formerly Socio)
    Small Businesses
    Whova
    Score9.6 out of 10
    Whova
    Score9.6 out of 10
    Medium-sized Companies
    Splash
    Score7.7 out of 10
    Splash
    Score7.7 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.9 out of 10
    Whova
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BizzaboWebex Events (formerly Socio)
    Likelihood to Recommend
    4.2
    (82 ratings)
    8.8
    (74 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.1
    (2 ratings)
    Usability
    4.6
    (3 ratings)
    6.4
    (1 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.9
    (3 ratings)
    6.4
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.2
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BizzaboWebex Events (formerly Socio)
    Likelihood to Recommend
    Bizzabo
    Bizzabo is really well suited for large-scale hybrid events. In this day and age, it's imperative to have a software that can successfully accommodate virtual and in-person attendees. Bizzabo blends these experiences extremely well. It is also great when event agendas are complex and need customizations - Bizzabo offers flexibility and has options for tracking session attendance. Bizzabo does not work well for smaller events with in-person only registrations. The risk of the equipment not working is high and, for smaller events, not worth the stress!
    Incentivized
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    Cisco
    WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
    Incentivized
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    Pros
    Bizzabo
    • Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
    • Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
    • Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
    Incentivized
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    Cisco
    • It has quite a few optional and customizable features that can be utilized.
    • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
    • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
    Incentivized
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    Cons
    Bizzabo
    • Our attendees complained about having to login every time to view content
    • You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
    • The email system is hard to format within Bizzabo
    • Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
    • Reports were missing data and it took two weeks to get corrected
    • When recording a session, you have to go back and download it, and then upload it. This process should be easier.
    Incentivized
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    Cisco
    • Sometimes I feel like it uses too many resources and makes my computer go slower
    • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
    • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
    Incentivized
    Read full review
    Likelihood to Renew
    Bizzabo
    Bizzabo has become integral to our ability to support and run events, so we will continue to renew as long as Bizzabo continues to run a great product.
    Incentivized
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    Cisco
    Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
    Incentivized
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    Usability
    Bizzabo
    Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
    Incentivized
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    Cisco
    Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
    Incentivized
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    Reliability and Availability
    Bizzabo
    We have always gotten prompt responses from the Bizzabo team when reaching out. Additionally, in the 2 years we've been working with them, we've never had any kind of platform outage that impacted us.
    Incentivized
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    Cisco
    No answers on this topic
    Performance
    Bizzabo
    We've never had any complaints from users about access to the platform or load times. From and admin portal perspective, no issues there either.
    Incentivized
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    Cisco
    No answers on this topic
    Support Rating
    Bizzabo
    Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
    Incentivized
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    Cisco
    Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
    Incentivized
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    Implementation Rating
    Bizzabo
    I say this to everyone I talk about Bizzabo with - it was the best platform onboarding experience I've had with a vendor in 25 years in the industry. They were extremely thorough in the onboarding, ensuring that we were successful throughout the process. They had a frequent meeting cadence and the customer success manager was extremely prompt in answering any questions we had, jumping on calls when necessary.
    Incentivized
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    Cisco
    No answers on this topic
    Alternatives Considered
    Bizzabo
    Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It gives us more data than Eventbrite, which we appreciate.
    Incentivized
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    Cisco
    We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
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    Contract Terms and Pricing Model
    Bizzabo
    The terms and pricing were very clear and understandable upfront. The ability to understand the drivers and levers that can be changed and the impact on the pricing really drove a high level of trust in the process.
    Incentivized
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    Cisco
    No answers on this topic
    Scalability
    Bizzabo
    It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.
    Incentivized
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    Cisco
    No answers on this topic
    Return on Investment
    Bizzabo
    • Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
    • We hope to use Bizzabo as a tool to recruit more clients i the future
    • It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.
    Incentivized
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    Cisco
    • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
    • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
    • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.
    Incentivized
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    ScreenShots

    Bizzabo Screenshots

    Product screenshotScreenshot of event data from engagement metrics like check-ins, session attendance and ratings, to adoption insights like mobile app usage.Screenshot of the customized VIP portal that has information about the event.Screenshot of embedded audience reactions  where attendees can share their own reaction and sense everyone else’s. Attendees can share their excitement with the rest of the audience with clapping sounds, whistles, and audience buzzScreenshot of built-in networking tools to foster meaningful interactions

    Webex Events (formerly Socio) Screenshots

    Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.