Blackbaud Raiser's Edge NXT vs. Little Green Light

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Raiser's Edge NXT
Score 7.5 out of 10
N/A
Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.N/A
Little Green Light
Score 8.1 out of 10
N/A
Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.
$45
per month Up to 2,500 constituent records
Pricing
Blackbaud Raiser's Edge NXTLittle Green Light
Editions & Modules
No answers on this topic
Tier 1
$45.00
per month Up to 2,500 constituent records
Tier 2
$60.00
per month Up to 5,000 constituent records
Tier 3
$75.00
per month Up to 10,000 constituent records
Tier 4
$90.00
per month Up to 20,000 constituent records
Tier 5
$105.00
per month Up to 30,000 constituent records
Tier 6
$120.00
per month Up to 40,000 constituent records
Tier 7
$135.00
per month Up to 50,000 constituent records
Offerings
Pricing Offerings
Blackbaud Raiser's Edge NXTLittle Green Light
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details—Over 50,000 constituent records? Add $15/mo for each additional 10k tier. Discounts for prepayment: You can prepay for 12 months and get a 10% discount off your monthly price. Discounts also apply to prepayments of 3 months (2.5%) and 6 months (5%).
More Pricing Information
Community Pulse
Blackbaud Raiser's Edge NXTLittle Green Light
Considered Both Products
Blackbaud Raiser's Edge NXT
Chose Blackbaud Raiser's Edge NXT
RE NXT is Raiser's Edge on steroids and with more web base options Little Green Light offers a lot of similar options for a smaller shop with a smaller budget Donor Perfect - used too long ago to fairly compare One Cause - is more helpful for our auction/gala events than events …
Chose Blackbaud Raiser's Edge NXT
NXT is more robust and good for larger organizations. However, DP is more cost-effective.
Chose Blackbaud Raiser's Edge NXT
Raiser's Edge NXT is more robust than the other databases I'm familiar with and has more robust query, exporting, and reporting capabilities.
Little Green Light

No answer on this topic

Top Pros
Top Cons
Features
Blackbaud Raiser's Edge NXTLittle Green Light
Communications and Marketing
Comparison of Communications and Marketing features of Product A and Product B
Blackbaud Raiser's Edge NXT
6.6
6 Ratings
29% above category average
Little Green Light
8.0
1 Ratings
48% above category average
Constituent engagement and marketing7.26 Ratings8.01 Ratings
Social listening7.02 Ratings00 Ratings
Digital advocacy enablement5.73 Ratings00 Ratings
Reporting and Analytics
Comparison of Reporting and Analytics features of Product A and Product B
Blackbaud Raiser's Edge NXT
7.0
9 Ratings
14% above category average
Little Green Light
-
Ratings
Reporting and data visualization7.69 Ratings00 Ratings
Wealth screening6.58 Ratings00 Ratings
Fundraising and Events
Comparison of Fundraising and Events features of Product A and Product B
Blackbaud Raiser's Edge NXT
5.1
8 Ratings
16% above category average
Little Green Light
-
Ratings
Online donation options8.08 Ratings00 Ratings
Event registration and ticketing7.58 Ratings00 Ratings
Text and phone donations2.01 Ratings00 Ratings
Volunteer shift management2.01 Ratings00 Ratings
Mobile event check-in6.02 Ratings00 Ratings
Security and Platform
Comparison of Security and Platform features of Product A and Product B
Blackbaud Raiser's Edge NXT
7.6
9 Ratings
18% above category average
Little Green Light
8.0
1 Ratings
24% above category average
Role-based user permissions8.99 Ratings8.01 Ratings
Mobile access8.09 Ratings00 Ratings
Integrations6.07 Ratings00 Ratings
Best Alternatives
Blackbaud Raiser's Edge NXTLittle Green Light
Small Businesses
Bloomerang
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Score 9.0 out of 10
Bloomerang
Bloomerang
Score 9.0 out of 10
Medium-sized Companies
Bloomerang
Bloomerang
Score 9.0 out of 10
Bloomerang
Bloomerang
Score 9.0 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10
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User Ratings
Blackbaud Raiser's Edge NXTLittle Green Light
Likelihood to Recommend
7.5
(365 ratings)
8.0
(11 ratings)
Likelihood to Renew
8.2
(32 ratings)
9.0
(1 ratings)
Usability
8.0
(31 ratings)
-
(0 ratings)
Availability
10.0
(4 ratings)
-
(0 ratings)
Performance
10.0
(15 ratings)
-
(0 ratings)
Support Rating
5.0
(46 ratings)
8.9
(8 ratings)
In-Person Training
10.0
(12 ratings)
-
(0 ratings)
Online Training
7.0
(194 ratings)
-
(0 ratings)
Implementation Rating
7.6
(15 ratings)
-
(0 ratings)
Configurability
10.0
(3 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.5
(2 ratings)
-
(0 ratings)
Ease of integration
10.0
(3 ratings)
-
(0 ratings)
Product Scalability
10.0
(5 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.5
(4 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(4 ratings)
-
(0 ratings)
User Testimonials
Blackbaud Raiser's Edge NXTLittle Green Light
Likelihood to Recommend
Blackbaud
It really depends on what the colleague is trying to do. While RE does not 100% cover what we need to do, it really does cover the basics. I would also not recommend this to a small business or non-profit as the contracts offered seem to be very expensive. RE greatly helps us with the stewardship of our constituents.
Read full review
Little Green Light
When I came on board, we had a mess. We had so many gift types, categories, and campaigns that it was an epic disaster, and there was no way any reports could easily be pulled. With time, patience, and the bulk edit feature, I could clean up the mess and start again with set campaigns, funds, and appeals...We now have a clean slate for all data entered in 2023 and the future. Thank you for bulk edits
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Pros
Blackbaud
  • Tracks history of gifts and makes it easy to see giving over time, also good at organizing and accessing complete constituent information around contact information, displaying gifts with date and designations, restrictions etc..
  • NXT provides easy access to analytics and reports to share for specific dates etc. to support decision making and planning
  • Display format and organization of analytical information is very intuitive and easy to navigate and helpful in developing reports for presentations.
Read full review
Little Green Light
  • Donor touch tracking (calls, meetings, etc.)
  • Relationships and stewardship
  • Forms for event and other registrations
  • Financial reporting and gift tracking
  • Great support team! I was initially worried because they don't have a contact number, but they reply to support questions really quickly and are always helpful.
Read full review
Cons
Blackbaud
  • Several modules are still read-only, such as Volunteer Management and Memberships
  • Gift Batching in RE NXT is too simplified, users need more cash management control
  • Would be nice to be able to search for any kind of record, not just constituents
Read full review
Little Green Light
  • I wish it had email formatting rather than integrating with MailChimp, but a small price to pay since it does in fact handle email communications. I've actually found that donors appreciate the "personal" touch versus the more polished, formatted email of MailChimp because they feel like the email went just to them.
  • Wish it had the ability to email year-end statements as easy as it is to print them.
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Likelihood to Renew
Blackbaud
We have a lot invested in NXT and it suits our needs perfectly. There would be no reason for us to consider a needless conversion to a new solution. I do not believe there is any other product on the market that would be worth considering.
Read full review
Little Green Light
We have had no issues with LIttle Green Light so I do not see us moving to another software platform at this time. We are all familiar with how to use it and we are a small and mighty team so we don't want to rock the boat too much. LOL
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Usability
Blackbaud
NXT seems easy to learn on a relatively deep level. There are glitches, like with everything, but it is usually easy to see where they are, most of time. I like that Development staff can choose what they want to see and where they want to see it, and it doesn’t affect my screen.
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Little Green Light
No answers on this topic
Reliability and Availability
Blackbaud
The only reason I cannot give a 10 is because like all web based products, internet connection is required and that is not something that can be counted on 100% of the time. When the internet connection is stable, I have had little to no issues using Raiser's Edge.
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Little Green Light
No answers on this topic
Performance
Blackbaud
NXT itself is a pretty simple interface, and is great for front-line fundraisers to be able to look up info and run some simple "reports"/analysis. It's very quick and intuitive, but the back-end attached to it (RE 7.96) may have connectivity issues from time to time. NXT itself, though, is simple enough that issues are rare.
Read full review
Little Green Light
No answers on this topic
Support Rating
Blackbaud
The support hat Blackbaud can be iffy at times. When they are busy they must hire on a large temporary worker pool to help support and often times they are not capable of answering the right questions and delaying the process for your solution to be complete. When it is not the busy time, most things get answered in a normal rate.
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Little Green Light
LGL support is absolutely unreal. Send a question straight from inside the software and within minutes you will receive a response from someone at the company who will help you. Most of the time, the person responding to my questions is one of the developers or owners of the company. They are kind, patient, and very helpful. The online knowledge base is very comprehensive as well.
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In-Person Training
Blackbaud
Our team understood the product well, which was based on what we were trained on. Whenever we have questions, we are able to contact a member of the product team to get that question answered. This helps us have no down time when there are tasks that need to get done.
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Little Green Light
No answers on this topic
Online Training
Blackbaud
For the most part, the instructors who teach the online courses are very knowledgeable and personable. I will say that the instructor-led classes, which are the only actually helpful form of online training offered by Blackbaud, are likely prohibitively expensive for many, especially if you have multiple team members who need to be trained. One-off classes do not necessarily provide the best return on investment as you may not have selected the best class for the training that you're looking for, or you may sign up for a class that is taught by a poor instructor (which is rare) and you'll find yourself needing or wanting to take it again. The only other option is to sign a multi-year contract which is, again, expensive, and may be more than you need. There are definite gaps in some of the course offerings as Blackbaud Raiser's Edge NXT is relatively new. Most of the classes also require a time commitment of one and a half to three hours, which could be more than your staff can spare.
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Little Green Light
No answers on this topic
Implementation Rating
Blackbaud
Blackbaud was with us every step of the way during the migration of our data to the newer version of the software. They made it as easy as possible, and the huge task that it was was made much easier with their help.
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Little Green Light
No answers on this topic
Alternatives Considered
Blackbaud
There just is no system as robust and capable as Raiser's Edge NXT. It's ability to track anything you'd like, give you space to create custom fields (attributes) and utilize fields in different ways than intended give it the extra advatage that we hadn't seen in other products. It's got a vast network of plug ins that help automation features as well.
Read full review
Little Green Light
Little Green Light blows these other two CRM's out of the water. {Little Green Light has] ease of use, user-friendly prompts, and more pertinent information is captured. Little Green Light is perfect for my small-sized Non-Profit organization.
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Contract Terms and Pricing Model
Blackbaud
Pricing really seems to be all over the place, and everything else you need is an extra add-on cost. The biggest issue is training. Options are limited unless you subscribe and pay for it across your contract.
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Little Green Light
No answers on this topic
Scalability
Blackbaud
New features are constantly being added to Raiser's Edge NXT that expand its capabilities. Features such as constituent mapping and easily accessible actions allow for more in-depth analysis of existing constituents. The future ability to manipulate soft-credits and customize reporting dashboards will make NXT even more attractive to our fundraisers and executives. It's great to see that the software is evolving.
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Little Green Light
No answers on this topic
Return on Investment
Blackbaud
  • Time management, saved time with data, resulting in a cost savings of 20%
  • Made reporting easy with processing donor gifts and recording them approximately
  • Improved fundraising as the preferred platform and increased donations by 15%
  • Attained a holistic approach to identifying prospective donors
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Little Green Light
  • In two years of using it, we went from $200,000 annually in donor revenue to $500,000. Many factors went into that, but the ease of communications through LGL is definitely one of them.
  • We went from managing communications with ~200 donors to ~400.
Read full review
ScreenShots

Blackbaud Raiser's Edge NXT Screenshots

Screenshot of Benchmarking in Blackbaud Raiser’s Edge NXT helps users understand fundraising performance by comparing their organizations against other organizations within a specific vertical or mission, or organizations of a similar size. The reports also quantify the revenue potential associated with improving, and surface actionable insight. Metrics include retention rate, recapture rate, acquisition rate, total revenue, revenue per donor, and current donors.Screenshot of Integrated analytics in Raiser’s Edge NXT help organizations identify their constituents’ gift capacity and recommends whom solicitors should be targeting for maximum major gifts. Simple & reliable ratings appear on constituents’ profiles, and lists include a ranking of all screened constituents from highest to lowest wealth.Screenshot of Work Centers enable management of a portfolio with a cohesive, clearly-defined process for all fundraising activities. They are designed to instill a deeper understanding of constituents and drive action. Action-triggering insights reveal areas that should be focused on, actions completed, constituents who need attention, proposals in progress, gifts received, and progress towards goals.Screenshot of Out of the box dashboards and reports display how an organization is performing at all times. Dashboards can be customized based on what’s important, to achieve a clear view of the organization’s performance.Screenshot of Online giving pages.Screenshot of Constituent records are designed to surface everything needed to know about a supporter in a single place. Tiles containing important supporter information such as contact information, giving history, and wealth ratings can be collapsed and organized according to each user’s preferences.

Little Green Light Screenshots

Screenshot of Data migrationScreenshot of Constituent relationship managementScreenshot of Alerts and tracking reportsScreenshot of Fundraising and donor management reports