What users are saying about
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Top Rated
281 Ratings

Bloomfire

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Top Rated
281 Ratings
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Score 9.2 out of 100
46 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    Project Management

    Bloomfire

    Feature Set Not Supported
    N/A
    6.8

    Cisco Business Edition 7000

    68%
    Cisco Business Edition 7000 ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    7.4
    74%
    8 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.1
    71%
    6 Ratings

    Scheduling

    N/A
    0 Ratings
    7.2
    72%
    6 Ratings

    Workflow Automation

    N/A
    0 Ratings
    7.2
    72%
    6 Ratings

    Mobile Access

    N/A
    0 Ratings
    6.3
    63%
    8 Ratings

    Search

    N/A
    0 Ratings
    6.8
    68%
    6 Ratings

    Visual planning tools

    N/A
    0 Ratings
    6.0
    60%
    5 Ratings

    Communication

    Bloomfire

    Feature Set Not Supported
    N/A
    6.0

    Cisco Business Edition 7000

    60%
    Cisco Business Edition 7000 ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    6.3
    63%
    7 Ratings

    Notifications

    N/A
    0 Ratings
    6.4
    64%
    7 Ratings

    Discussions

    N/A
    0 Ratings
    5.7
    57%
    7 Ratings

    Surveys

    N/A
    0 Ratings
    6.3
    63%
    6 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    6.2
    62%
    7 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    5.4
    54%
    4 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    5.2
    52%
    5 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    6.4
    64%
    6 Ratings

    File Sharing & Management

    Bloomfire

    Feature Set Not Supported
    N/A
    6.4

    Cisco Business Edition 7000

    64%
    Cisco Business Edition 7000 ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    5.6
    56%
    6 Ratings

    Video files

    N/A
    0 Ratings
    6.9
    69%
    6 Ratings

    Audio files

    N/A
    0 Ratings
    7.4
    74%
    7 Ratings

    Document collaboration

    N/A
    0 Ratings
    6.4
    64%
    8 Ratings

    Access control

    N/A
    0 Ratings
    5.9
    59%
    6 Ratings

    Advanced security features

    N/A
    0 Ratings
    7.0
    70%
    8 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    5.1
    51%
    4 Ratings

    Device sync

    N/A
    0 Ratings
    6.9
    69%
    6 Ratings

    Attribute Ratings

    • Bloomfire is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.2

    Bloomfire

    92%
    175 Ratings
    8.0

    Cisco Business Edition 7000

    80%
    9 Ratings

    Likelihood to Renew

    8.3

    Bloomfire

    83%
    5 Ratings

    Cisco Business Edition 7000

    N/A
    0 Ratings

    Usability

    8.9

    Bloomfire

    89%
    14 Ratings

    Cisco Business Edition 7000

    N/A
    0 Ratings

    Support Rating

    8.6

    Bloomfire

    86%
    16 Ratings

    Cisco Business Edition 7000

    N/A
    0 Ratings

    Likelihood to Recommend

    Bloomfire

    I think Bloomfire is most appropriate in a medium to large business entity since onboarding can be difficult without an organized tool to prioritize job functions. It would be most well suited for positions that incorporate data analytics/reporting and consist of regular deliverables. So for example: if an accountant wants to learn how to compile a cash flow statement but also has to turn it into a client-facing presentation, there are resources specific to internal accounting and then separate resources (also in the accounting vertical) for data visualizations and client reporting.
    Maxwell Bashy | TrustRadius Reviewer

    Cisco Business Edition 7000

    It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
    Alekh SK | TrustRadius Reviewer

    Pros

    Bloomfire

    • Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
    • Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
    • Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!
    Jose Lemus | TrustRadius Reviewer

    Cisco Business Edition 7000

    • All in one platform that includes all the Cisco UC services in one appliance.
    • All the services are ready to use and preconfigured.
    • Tools available improve productivity and user experience.
    Anonymous | TrustRadius Reviewer

    Cons

    Bloomfire

    • Providing more videos about the differences between the dental plans.
    • Providing more videos about the differences between the carriers in regards to med supp or med adv.
    • Providing more videos about processes and functions that we at AWL have to do on a daily basis.
    Cristina Cole | TrustRadius Reviewer

    Cisco Business Edition 7000

    • More cloud based services need to be added to the default service package.
    • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
    • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
    • Call recording should be also built in.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Bloomfire

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $25

    Starting Price

    $25 per month

    Bloomfire Editions & Modules

    Edition
    Basic$25.001
    1. per month
    Additional Pricing Details

    Cisco Business Edition 7000

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Cisco Business Edition 7000 Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Bloomfire

    Bloomfire 8.3
    Based on 5 answers
    Most likely we will renew, our team needs a refresher on possible opportunities to advance our usage and learning of opportunities to move this answer to a 10, can't live without it.
    Marci Kleinsasser, CFE | TrustRadius Reviewer

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Usability

    Bloomfire

    Bloomfire 8.9
    Based on 14 answers
    Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
    Paul Scianna | TrustRadius Reviewer

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Bloomfire

    Bloomfire 8.6
    Based on 16 answers
    I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
    Ruben David | TrustRadius Reviewer

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Bloomfire

    FootPrints (our ticketing system) has a KB tool. We have found FootPrints is difficult to use both for authors and customers and configuration is challenging. Its biggest advantage is that it can integrate with our tickets, something Bloomfire cannot do. Still, that integration is not helpful when our users can't find what they need.
    Anonymous | TrustRadius Reviewer

    Cisco Business Edition 7000

    I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Bloomfire

    • Feedback from users in being able to perform transactions for members has greatly improved.
    • There has been an increase in engagement of material presented in posts by learners in training classes.
    • Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.
    Carmene Gonzalez | TrustRadius Reviewer

    Cisco Business Edition 7000

    • We were able to sell it to many customers and has proved beneficial always.
    • Less number of complaints.
    • Amazing support from Cisco TAC.
    Ujjwal Goel | TrustRadius Reviewer

    Screenshots

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