Bloomfire vs. SAP Jam

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bloomfire
Score 9.5 out of 10
Enterprise companies (1,001+ employees)
Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.
$25
per month
SAP Jam
Score 8.7 out of 10
N/A
SAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
Pricing
BloomfireSAP Jam
Editions & Modules
Basic
$25.00
per month
No answers on this topic
Offerings
Pricing Offerings
BloomfireSAP Jam
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$25 No setup fee
Additional Details
More Pricing Information
Community Pulse
BloomfireSAP Jam
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Top Pros
Top Cons
Features
BloomfireSAP Jam
Project Management
Comparison of Project Management features of Product A and Product B
Bloomfire
-
Ratings
SAP Jam
7.8
3 Ratings
1% below category average
Task Management00 Ratings7.82 Ratings
Gantt Charts00 Ratings8.01 Ratings
Scheduling00 Ratings9.01 Ratings
Workflow Automation00 Ratings8.01 Ratings
Mobile Access00 Ratings8.03 Ratings
Search00 Ratings8.03 Ratings
Visual planning tools00 Ratings6.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Bloomfire
-
Ratings
SAP Jam
6.7
3 Ratings
18% below category average
Chat00 Ratings7.02 Ratings
Notifications00 Ratings8.53 Ratings
Discussions00 Ratings8.53 Ratings
Surveys00 Ratings6.03 Ratings
Internal knowledgebase00 Ratings8.83 Ratings
Integrates with GoToMeeting00 Ratings6.01 Ratings
Integrates with Gmail and Google Hangouts00 Ratings4.01 Ratings
Integrates with Outlook00 Ratings5.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Bloomfire
-
Ratings
SAP Jam
6.9
3 Ratings
16% below category average
Versioning00 Ratings9.33 Ratings
Video files00 Ratings6.83 Ratings
Audio files00 Ratings7.03 Ratings
Document collaboration00 Ratings6.02 Ratings
Access control00 Ratings8.83 Ratings
Advanced security features00 Ratings6.02 Ratings
Integrates with Google Drive00 Ratings4.01 Ratings
Device sync00 Ratings7.01 Ratings
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BloomfireSAP Jam
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User Ratings
BloomfireSAP Jam
Likelihood to Recommend
9.2
(174 ratings)
8.8
(3 ratings)
Likelihood to Renew
8.0
(5 ratings)
4.0
(1 ratings)
Usability
9.0
(14 ratings)
5.0
(1 ratings)
Support Rating
9.0
(15 ratings)
2.0
(1 ratings)
User Testimonials
BloomfireSAP Jam
Likelihood to Recommend
Bloomfire
Ad testing:
  • PTS: needed to bring a new senior marketing team member up to speed on how we got to our current TV campaign
  • Solution: Series featuring consumer insights, why specific spokesperson, agency brief, the entire creative process - scrips, animatics, rough cuts, feedback, and testing at each step. Including the actual creative from each step.
  • Total time to build: 1 hour
Concept testing:
  • PTS: things get lost, findable but version control
  • Solution: everything in one placeConcepts, testing, IHUTs, verbatims, videos with transcripts. Reduces the possibility of missing something, helps with any builds (reuse), but gives us a the chance to dig deeper. Example: search on terms like "indulgent", or "crispy" or "share" much faster
  • Total time to build: 1 hour
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SAP
When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
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Pros
Bloomfire
  • Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
  • Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
  • Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!
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SAP
  • Easy to setup.
  • Template-based group creation.
  • Permissions are either inherited or set at the group-level by group owners.
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Cons
Bloomfire
  • I would recommend adding a feature to combine different posts/series by job title (so in addition to the Revenue Ops category, there could be a structured walkthrough for Revenue Manager).
  • Live Q+A sessions for group onboarding initiatives.
  • Ability to label bookmarks by priority/job type.
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SAP
  • Multiple selection limitations
  • Error proofing in wrong command
  • Multiple time confirmation
  • Multiple time checkbox
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Likelihood to Renew
Bloomfire
Most likely we will renew, our team needs a refresher on possible opportunities to advance our usage and learning of opportunities to move this answer to a 10, can't live without it.
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SAP
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
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Usability
Bloomfire
Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
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SAP
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
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Support Rating
Bloomfire
I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
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SAP
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
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Alternatives Considered
Bloomfire
I like Bloomfire because it is more concise with the work I do whereas Google search engine would provide broader information. It has just been so user-friendly, and easier to use [than] I could have imagined. I would use this program over any other that I have tried in the past.
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SAP
We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
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Return on Investment
Bloomfire
  • Feedback from users in being able to perform transactions for members has greatly improved.
  • There has been an increase in engagement of material presented in posts by learners in training classes.
  • Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.
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SAP
  • Automation in process
  • Ease of communication
  • Lack of change notification
  • Lack of multiple selection search
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ScreenShots

Bloomfire Screenshots

Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.