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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomfire

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.

    $25

    per month

    SAP Jam

    Score10 out of 10
    N/ASAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
    Pricing
    BloomfireSAP Jam
    Editions & Modules
    Basic
    $25.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BloomfireSAP Jam
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$25No setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BloomfireSAP Jam
    Considered Both Products
    Bloomfire
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    158 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    90 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    160 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    54 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    73 Answers
    No answers on this topic
    Features
    BloomfireSAP Jam
    Project Management
    Comparison of Project Management features of Bloomfire and SAP Jam
    Feature
    Bloomfire
    -
    Ratings
    SAP Jam
    7.8
    3 Ratings
    1% above category average
    Task Management00 Ratings7.92 Ratings
    Gantt Charts00 Ratings8.01 Ratings
    Scheduling00 Ratings9.01 Ratings
    Workflow Automation00 Ratings8.01 Ratings
    Mobile Access00 Ratings8.03 Ratings
    Search00 Ratings8.03 Ratings
    Visual planning tools00 Ratings6.01 Ratings
    Communication
    Comparison of Communication features of Bloomfire and SAP Jam
    Feature
    Bloomfire
    -
    Ratings
    SAP Jam
    7.0
    3 Ratings
    13% below category average
    Chat00 Ratings7.02 Ratings
    Notifications00 Ratings9.23 Ratings
    Discussions00 Ratings9.23 Ratings
    Surveys00 Ratings6.53 Ratings
    Internal knowledgebase00 Ratings9.33 Ratings
    Integrates with GoToMeeting00 Ratings6.01 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings4.01 Ratings
    Integrates with Outlook00 Ratings5.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Bloomfire and SAP Jam
    Feature
    Bloomfire
    -
    Ratings
    SAP Jam
    7.0
    3 Ratings
    14% below category average
    Versioning00 Ratings9.63 Ratings
    Video files00 Ratings7.33 Ratings
    Audio files00 Ratings7.53 Ratings
    Document collaboration00 Ratings6.02 Ratings
    Access control00 Ratings8.93 Ratings
    Advanced security features00 Ratings6.02 Ratings
    Integrates with Google Drive00 Ratings4.01 Ratings
    Device sync00 Ratings7.01 Ratings
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    BloomfireSAP Jam
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    Slite
    Score5.7 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Zendesk Guide
    Score9.2 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Guru
    Score8.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BloomfireSAP Jam
    Likelihood to Recommend
    9.2
    (174 ratings)
    8.9
    (3 ratings)
    Likelihood to Renew
    8.0
    (5 ratings)
    4.0
    (1 ratings)
    Usability
    9.0
    (14 ratings)
    5.0
    (1 ratings)
    Support Rating
    9.0
    (15 ratings)
    2.0
    (1 ratings)
    User Testimonials
    BloomfireSAP Jam
    Likelihood to Recommend
    Bloomfire
    Ad testing:
    • PTS: needed to bring a new senior marketing team member up to speed on how we got to our current TV campaign
    • Solution: Series featuring consumer insights, why specific spokesperson, agency brief, the entire creative process - scrips, animatics, rough cuts, feedback, and testing at each step. Including the actual creative from each step.
    • Total time to build: 1 hour
    Concept testing:
    • PTS: things get lost, findable but version control
    • Solution: everything in one placeConcepts, testing, IHUTs, verbatims, videos with transcripts. Reduces the possibility of missing something, helps with any builds (reuse), but gives us a the chance to dig deeper. Example: search on terms like "indulgent", or "crispy" or "share" much faster
    • Total time to build: 1 hour
    Incentivized
    Read full review
    SAP
    When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
    Incentivized
    Read full review
    Pros
    Bloomfire
    • Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
    • Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
    • Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!
    Incentivized
    Read full review
    SAP
    • Easy to setup.
    • Template-based group creation.
    • Permissions are either inherited or set at the group-level by group owners.
    Read full review
    Cons
    Bloomfire
    • I would recommend adding a feature to combine different posts/series by job title (so in addition to the Revenue Ops category, there could be a structured walkthrough for Revenue Manager).
    • Live Q+A sessions for group onboarding initiatives.
    • Ability to label bookmarks by priority/job type.
    Incentivized
    Read full review
    SAP
    • Multiple selection limitations
    • Error proofing in wrong command
    • Multiple time confirmation
    • Multiple time checkbox
    Incentivized
    Read full review
    Likelihood to Renew
    Bloomfire
    Most likely we will renew, our team needs a refresher on possible opportunities to advance our usage and learning of opportunities to move this answer to a 10, can't live without it.
    Incentivized
    Read full review
    SAP
    We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
    Incentivized
    Read full review
    Usability
    Bloomfire
    Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
    Incentivized
    Read full review
    SAP
    It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
    Incentivized
    Read full review
    Support Rating
    Bloomfire
    I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
    Incentivized
    Read full review
    SAP
    We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
    Incentivized
    Read full review
    Alternatives Considered
    Bloomfire
    I like Bloomfire because it is more concise with the work I do whereas Google search engine would provide broader information. It has just been so user-friendly, and easier to use [than] I could have imagined. I would use this program over any other that I have tried in the past.
    Incentivized
    Read full review
    SAP
    We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
    Read full review
    Return on Investment
    Bloomfire
    • Feedback from users in being able to perform transactions for members has greatly improved.
    • There has been an increase in engagement of material presented in posts by learners in training classes.
    • Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.
    Incentivized
    Read full review
    SAP
    • Automation in process
    • Ease of communication
    • Lack of change notification
    • Lack of multiple selection search
    Incentivized
    Read full review
    ScreenShots

    Bloomfire Screenshots

    Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.