What users are saying about
67 Ratings
42 Ratings
67 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.8 out of 100
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Bonita BPM

Bonita BPM is well suited for:
  • UI design and experience in general.
  • Connectors: Data Base connectors with almost every DB suite.
  • BPMN language and standard: Very good instantiation of Business Process Management Notation.
  • Sub-process.
  • Roles and automation of business process.
  • Great business rule engine.
  • Perfect integration using Java code, which is easy to maintain and improve.
  • Great reporting tools.
Anonymous | TrustRadius Reviewer

Kissflow

Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Patrick Stephens | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Bonita BPM
8.8
Kissflow
7.9
Dashboards
Bonita BPM
8.5
Kissflow
7.6
Standard reports
Bonita BPM
8.0
Kissflow
8.2
Custom reports
Bonita BPM
10.0
Kissflow
8.0

Process Engine

Bonita BPM
8.3
Kissflow
8.4
Process designer
Bonita BPM
9.5
Kissflow
8.0
Process simulation
Bonita BPM
6.9
Kissflow
10.0
Business rules engine
Bonita BPM
8.5
Kissflow
8.1
SOA support
Bonita BPM
7.1
Kissflow
8.1
Process player
Bonita BPM
6.7
Kissflow
8.0
Support for modeling languages
Bonita BPM
9.5
Kissflow
9.1
Form builder
Bonita BPM
9.5
Kissflow
8.0
Model execution
Bonita BPM
9.0
Kissflow
7.8

Collaboration

Bonita BPM
9.9
Kissflow
7.1
Social collaboration tools
Bonita BPM
9.9
Kissflow
7.1

Content Management Capabilties

Bonita BPM
9.9
Kissflow
8.4
Content management
Bonita BPM
9.9
Kissflow
8.4

Pros

Bonita BPM

  • Bonita seems particularly suited for processes requiring a great deal of human interaction. Its user model allows you to control access to business processes in a fine-grained way. This allows for business processes to move smoothly between users and services as the process advances.
  • The definition and usage of custom forms from the latest version of Bonita seems particularly powerful. It allows for a thorough customization of the look-and-feel and does not require complex developments.
  • The web interface and administration section have greatly improved in the latest versions. Installation and configuration of processes has become more flexible and more structured. The administration section gives a good view on failed processes, allowing to analyse problems in an efficient way.
Anonymous | TrustRadius Reviewer

Kissflow

  • Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
  • Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
  • The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
Matt Hockenbrock | TrustRadius Reviewer

Cons

Bonita BPM

  • There is only one business data model. Even if deploying new processes does not require stopping the platform, the BDM update requires it.
  • During the platform evolution often new bugs were introduced so it was risky to deploy the platform in the low minor version. For example, there were memory leaks from 7.2.0 to 7.2.3.
  • The administrator portal could be improved. It is hard to look at subprocess data, for example and it is sometimes better to investigate with SQL queries. I don't like new (7.3) task list either.
Maciej Michalak | TrustRadius Reviewer

Kissflow

  • The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
  • The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
  • The mobile app does not have all the features that the browser version has, especially admin tools.
Al Anderson | TrustRadius Reviewer

Performance

Bonita BPM

Bonita BPM 8.0
Based on 2 answers
Engine itself is efficient enough for most cases I dealt with. It can also be extended by clustering. I have done performance tests with JMeter and only managed to induce the crash of... JMeter. If there are efficiency issues they usually concern bad design/implementation of created apps or bottlenecks in integrated systems. Although I have met two cases with efficiency loss.
1. Java 7 related PermGen saturation caused by big number of installed apps (there is no jar dependency reusal between apps option).
2. Big number of waiting event handlers in processes stresses the database.
Maciej Michalak | TrustRadius Reviewer

Kissflow

No score
No answers yet
No answers on this topic

Support Rating

Bonita BPM

Bonita BPM 6.0
Based on 1 answer
Resolution time is sometimes slow
Anonymous | TrustRadius Reviewer

Kissflow

Kissflow 9.6
Based on 4 answers
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
Anonymous | TrustRadius Reviewer

Implementation Rating

Bonita BPM

Bonita BPM 7.2
Based on 4 answers
It is better implemented with in-house expertise.
Olatunji Akanbi | TrustRadius Reviewer

Kissflow

No score
No answers yet
No answers on this topic

Alternatives Considered

Bonita BPM

Bonita BPM does have some nice visual tools. The annual maintenance is not so high and we particularly liked the visual tool to create business rules. Bonitasoft’s color-coded tools make life a bit simpler and more memorable for beginners or non-coder people. We really like Bonitasoft’s color-coded tools for creating rules.
Anonymous | TrustRadius Reviewer

Kissflow

KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
Andrea Boring | TrustRadius Reviewer

Scalability

Bonita BPM

Bonita BPM 7.5
Based on 10 answers
Respect of BPMN standard over the long term. Good enhancements by Bonitasoft for new use cases, for example the introduction of a real form editor even if it has been technically difficult to manage. Once done though, we have far greater possibility of human interaction.
richard gay | TrustRadius Reviewer

Kissflow

No score
No answers yet
No answers on this topic

Return on Investment

Bonita BPM

  • Business processes are now more transparent to the users as Bonita allowed us to integrate the data from multiple systems in one place, so decision making is now easier.
  • Process auditing is now straightforward based on the reporting features of Bonita.
John Wadie | TrustRadius Reviewer

Kissflow

  • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
  • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
Jennifer Yeatts | TrustRadius Reviewer

Screenshots

Pricing Details

Bonita BPM

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Bonita BPM Editions & Modules

Additional Pricing Details

Kissflow

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kissflow Editions & Modules

Edition
Standard Edition$91
  1. per user
Additional Pricing Details
Minimum of 10 users

Rating Summary

Likelihood to Recommend

Bonita BPM
10.0
Kissflow
8.2

Performance

Bonita BPM
8.0
Kissflow

Support Rating

Bonita BPM
6.0
Kissflow
9.6

Implementation Rating

Bonita BPM
7.2
Kissflow

Scalability

Bonita BPM
7.5
Kissflow

Add comparison