TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Boomi

    Score7.7 out of 10
    N/ABoomi is a cloud-based, on-premise, or hybrid integration platform. It offers a low-code/no-code interface with the capacity for API and EDI connections for integrating with external organizations and systems, as well as compliance with data protection regulations.

    $550

    per month

    DocuWare

    Score7.7 out of 10
    N/ADocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

    $300

    per month

    Zapier

    Score8.9 out of 10
    N/AThe Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

    $29.99

    per month 750 tasks per month

    Pricing
    BoomiDocuWareZapier
    Editions & Modules
    Boomi
    $550
    per month
    Base
    $300
    per month
    Enterprise
    1,500
    per month
    Pro
    Contact sales team
    Large Enterpriser
    Contact sales team
    Starter
    $29.99
    per month 750 tasks per month
    Professional
    $73.50
    per month 2k tasks per month
    Team
    $103.50
    per month 2k tasks per month
    Company
    Contact Sales
    Offerings
    Pricing Offerings
    BoomiDocuWareZapier
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details33% discount for annual pricing.
    More Pricing Information
    Community Pulse
    BoomiDocuWareZapier
    Considered Multiple Products
    Boomi
    Chose Boomi
    Much more customization and a larger learning curve, but, overall, I would recommend Boomi over all others.
    Incentivized
    DocuWare
    No answer on this topic
    Zapier
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    No answers on this topic
    94%
    Would buy again
    47 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    92%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    10 Answers
    No answers on this topic
    96%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    98%
    Implementation went as expected
    46 Answers
    Features
    BoomiDocuWareZapier
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Boomi and DocuWare and Zapier
    Feature
    Boomi
    8.0
    33 Ratings
    1% below category average
    DocuWare
    -
    Ratings
    Zapier
    9.3
    107 Ratings
    14% above category average
    Pre-built connectors10.032 Ratings00 Ratings9.6103 Ratings
    Connector modification5.029 Ratings00 Ratings9.091 Ratings
    Support for real-time and batch integration10.031 Ratings00 Ratings8.389 Ratings
    Data quality services10.029 Ratings00 Ratings9.672 Ratings
    Data security features5.031 Ratings00 Ratings9.871 Ratings
    Monitoring console8.033 Ratings00 Ratings9.580 Ratings
    Best Alternatives
    BoomiDocuWareZapier
    Small Businesses
    Make
    Score9.3 out of 10
    M‑Files
    Score8.9 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    IBM App Connect
    Score9 out of 10
    Esker
    Score7.4 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    Workato
    Score9.3 out of 10
    Tungsten Capture
    Score9.4 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BoomiDocuWareZapier
    Likelihood to Recommend
    9.0
    (41 ratings)
    9.0
    (6 ratings)
    9.4
    (112 ratings)
    Likelihood to Renew
    10.0
    (9 ratings)
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (6 ratings)
    7.0
    (1 ratings)
    9.7
    (11 ratings)
    Performance
    7.9
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (2 ratings)
    9.0
    (2 ratings)
    1.0
    (10 ratings)
    User Testimonials
    BoomiDocuWareZapier
    Likelihood to Recommend
    Boomi
    Legacy systems often need to be replaced or integrated with new applications in order to modernize businesses. A strong API strategy that avoids custom coding and third-party programs is essential to enable this integration. Boomi's new-age connectivity and integration solutions ensure safe, secure, and robust integration. In the age of information, businesses are under more pressure than ever to be able to collect and manage large amounts of data. This data comes in from a variety of sources, including personalized devices such as voice assistants and wearable tech. While this data can be immensely valuable to businesses, they often lack the infrastructure necessary to handle it effectively. This can lead to data build-up in databases or silos, and can eventually lead to problems with integration and security.
    Read full review
    DocuWare
    We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
    Incentivized
    Read full review
    Zapier
    If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
    Incentivized
    Read full review
    Pros
    Boomi
    • Pre-built connectors to almost anything which greatly reduce time to release of your integration needs.
    • Easy to use development platform with drag&drop features. Non-technical people could build simple integration processes in no time.
    • Great user community where you can get quick help if needed. Boomi people hang around there a lot.
    Incentivized
    Read full review
    DocuWare
    • OCR is very good
    • Support
    • Ease of use
    Incentivized
    Read full review
    Zapier
    • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
    • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
    • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
    • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
    Incentivized
    Read full review
    Cons
    Boomi
    • More from a development perspective. It is always difficult to use the properties features. It takes a while to understand how the data/variables can be used across an integration.
    • Dell Boomi should also invest more on API Management and not just seen as a ETL,ESB tool.
    • Should roll out features more often based on users reviews.
    Incentivized
    Read full review
    DocuWare
    • No active directory integration, this doubles up user management.
    • No Outlook integration. Would be nice to be able to interact with Docuware from email.
    • No mobile application. We have many remote users that would benefit from this.
    Incentivized
    Read full review
    Zapier
    • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
    • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
    • Communication when support is actually needed basically doesn't happen
    Incentivized
    Read full review
    Likelihood to Renew
    Boomi
    Dell Boomi has provided us with the ability to connect our campus together using our various existing platforms. There are many supported features and have yet to run into something that we cannot do. Its user interface is very intuitive which would allow users to begin developing fairly easily. There is a myriad of resources available
    Incentivized
    Read full review
    DocuWare
    Docuware has become a vital part of our organization.
    Incentivized
    Read full review
    Zapier
    Zapier is now very much an integral part of our business and we could not operate without it!
    Incentivized
    Read full review
    Usability
    Boomi
    My IT and Finance teams have noted that setting up the tool is a breeze. Dell Boomi has never caused an issue during a system implementation that I am aware of. We are pleased with the tool and recommend others consider it.
    Incentivized
    Read full review
    DocuWare
    Fairly intuitive for average users.
    Incentivized
    Read full review
    Zapier
    The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
    Incentivized
    Read full review
    Performance
    Boomi
    The atom sphere takes a time to load, when I open a process or when I open a log. One more slow processing is when I import objects from NetSuite.
    About the performance of processing, it looks like Boomi takes a time to initialize some things such as connectors before starting the process. This is also performance we have.
    Incentivized
    Read full review
    DocuWare
    No answers on this topic
    Zapier
    No answers on this topic
    Support Rating
    Boomi
    Boomi support was responsive and knowledgable, however being a closed cloud service, it doesn't have good community support. We found the learning curve to be steep and there aren't avenues like google, forums, or blogs that provide community driven insight into the product or how to go about designing solutions using the tool
    Incentivized
    Read full review
    DocuWare
    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
    Incentivized
    Read full review
    Zapier
    Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
    Incentivized
    Read full review
    Alternatives Considered
    Boomi
    We decided to go with Dell Boomi because another department in our company was already using the software. We did not research competitor applications to use as our business solution. Dell Boomi was very easy and quick to set up, so once we decided to use Dell Boomi for systems integration, we had it set up and running within a few working days.
    Incentivized
    Read full review
    DocuWare
    Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
    Incentivized
    Read full review
    Zapier
    We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
    Incentivized
    Read full review
    Return on Investment
    Boomi
    • It has allowed us to scale significantly without having to add headcount, specifically those geared towards data entry. We went from a $10m ARR business to $200m ARR business with the same amount of Order Processors and 12x amount of transactions by leveraging Boomi to perform a lot of the work, and then having the Order Processing team to simply review that the transaction was processed successfully.
    Incentivized
    Read full review
    DocuWare
    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
    Incentivized
    Read full review
    Zapier
    • It has saved me the money in hiring an administrative assistant
    • It also saved me the time it took to do these tasks
    • It also allowed me to automate things that increased my lead generation
    • It also allowed me to automate several processes
    Incentivized
    Read full review
    ScreenShots