What users are saying about
9 Ratings
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Top Rated
154 Ratings
9 Ratings
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Score 9 out of 100

Influitive

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Top Rated
154 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Brazen

Job fairs, resource fairs. May not be as well suited for conference that encourages networking among participants.
Ryan LaGrange | TrustRadius Reviewer

Influitive

Influitive is a true advocacy program for building communities as well as identifying and nurturing customer champions. To have it run at its optimal level, you need a full-time admin; ideally someone who is working cross-functionally in the company to get buy-in and content from different sources. It is not a "set it and forget it" kind of hub--you get out of it what you put into it, and to get it to work well, you need a constant wellspring of ideas, activities and creative ways to encourage customers to engage. Influitive does a great job at facilitating this engagement with numerous templates and pre-built campaigns, but if you want a really tailored experience for your customers, and specifically different personas within your customer base, you really need to create a lot of content yourself.To use the discussion forums only as a source of crowdsourced tech support would not be using Influitive to its full capacity, and frankly if that is the primary purpose of your community, there are probably more suitable solutions out there. However, if you're looking to really identify, nurture and *reward* customer champions (this is key--you can't just bleed customers dry asking them to do things for your company, it's more important to GIVE value to them), Influitive is the best, hands down.
Lauren Turner | TrustRadius Reviewer

Pros

Brazen

  • Supporting virtual career events.
  • Excellent chat functionality.
  • Seamless & easy for candidates to use.
Anonymous | TrustRadius Reviewer

Influitive

  • Provide a platform for activating customers to act as advocates
  • Prebuilt challenges help to keep the hub fresh
  • Training and classes
  • Innovative and useful advances to the platform
  • Thought leadership material help keep users aware of advances in the Customer Advocacy space
Andrew Sevillia | TrustRadius Reviewer

Cons

Brazen

  • My experience with Brazen has only been positive.
Anonymous | TrustRadius Reviewer

Influitive

  • Reporting could use some improvement - sometimes it can be difficult to figure out the best way to get the data needed. There are few different ways to pull reports, so sometimes it feels complex.
  • Being able to have more flexibility with the positioning of the challenges on the advocate view would be great. If you could move around the challenges by dragging them, that would improve the usability.
Tracy Staniland | TrustRadius Reviewer

Likelihood to Renew

Brazen

No score
No answers yet
No answers on this topic

Influitive

Influitive 8.7
Based on 37 answers
Depending on the cost and new features to be added, our company might be motivated to renew the use of influitive. However, a lot depends on the year to come and the enhancements that can better our experience and add more gamification to the platform. Adding elements that can woo our target audience
Anonymous | TrustRadius Reviewer

Usability

Brazen

No score
No answers yet
No answers on this topic

Influitive

Influitive 8.6
Based on 15 answers
Overall, Influitive is very easy to use for customers. There's a bit of a learning curve for new admins, but that's only because Influitive isn't always intuitive. The UI is confusing in certain places. I expect something to be in one place, and I find it somewhere else entirely. This is the only reason my usability rank isn't higher
Anonymous | TrustRadius Reviewer

Reliability and Availability

Brazen

No score
No answers yet
No answers on this topic

Influitive

Influitive 10.0
Based on 5 answers
Yes always available and extremely quick. The availability is 10 on 10 for sure. We also have situations where their team might not be working or on a holiday, but if we have an event, they are available and ensure smooth running. that is the beauty of having influitive take care of you
Anonymous | TrustRadius Reviewer

Performance

Brazen

No score
No answers yet
No answers on this topic

Influitive

Influitive 7.9
Based on 11 answers
Influitive AdvocateHub interacts with Blackbaud Champions and is an on-time response system. What I mean by that is once data is entered in Influitive AdvocateHub, it is updated in real time and I can access a computer and the data is there immediately. Sometimes the rewards do not show up right away and I am under the assumption that the delay is caused by an influx of traffic.
Karen Tuecke | TrustRadius Reviewer

Support Rating

Brazen

No score
No answers yet
No answers on this topic

Influitive

Influitive 8.8
Based on 58 answers
The support team was always very helpful and quick in their responses. Our CSM was also very helpful and continued to show us new, innovative ways that we could leverage Influitive's platform and new releases. Those teams were a highlight of using Influitive. Thank you so much to support and CS!!
Anonymous | TrustRadius Reviewer

In-Person Training

Brazen

No score
No answers yet
No answers on this topic

Influitive

Influitive 10.0
Based on 1 answer
I was taught and made to show all features that could help me learn more about the platform and this was great hands-on training for me. I picked up things faster than others and did have time to create challenges and make changes while someone was around to supervise and help
Anonymous | TrustRadius Reviewer

Online Training

Brazen

No score
No answers yet
No answers on this topic

Influitive

Influitive 10.0
Based on 5 answers
The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
Jessica Mitchell | TrustRadius Reviewer

Implementation Rating

Brazen

No score
No answers yet
No answers on this topic

Influitive

Influitive 8.7
Based on 10 answers
I think some of the key insights I can put forward are all aligned to simply being organized. Make sure you have a well thoughts out plan where you have taken all factors into account. Prioritize the list of deliverables, and make sure you have all the right people alighed to assist internally & externally. If you have a well organized plan you will be set up for success.
Jennifer Susinski | TrustRadius Reviewer

Alternatives Considered

Brazen

None of the other platforms could compare to Brazen. Brazen offers many features and we really needed a system we could automate, and that could integrate well with some of our other systems versus a stand-alone system. Brazen is much easier to use from both the job seeker's and recruiter's points of view.
Anonymous | TrustRadius Reviewer

Influitive

Influitive was really the only tool we evaluated that fit our goal (community that leads to more advocacy activities) for the number of customers and time commitment from other internal orgs that we could obtain (not much, and... not much). Influitive is great because while it can certainly thrive with all orgs paying attention to and leveraging the tool, it will also thrive with a smaller part of an org acting as its pilot.
Anonymous | TrustRadius Reviewer

Scalability

Brazen

No score
No answers yet
No answers on this topic

Influitive

Influitive 6.0
Based on 3 answers
When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
Liz Pedro | TrustRadius Reviewer

Return on Investment

Brazen

  • Filling various urgent need positions.
  • Decrease average time to fill positions aged 90 days+.
  • Positive response in candidate experience.
Anonymous | TrustRadius Reviewer

Influitive

  • Influitive has helped us generate hundreds of reviews on sites like G2, TrustRadius, and Capterra, which has resulted in various awards and positive placement on grid reports.
  • Influitive has helped us generate dozens of case studies and hundreds of quotes that can be used in sales and marketing campaigns.
  • Influitive has generated thousands of survey responses to help our product team better understand what our customers want, which has had a direct impact on our product roadmap.
Rachel Lurie | TrustRadius Reviewer

Screenshots

Pricing Details

Brazen

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Influitive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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