Breezy HR vs. BrightHire vs. ICIMS Hire

I have never really run into an issue where Breezy was not appropriate to use. I would think more companies would use it as an ATS to contain candidates because of the ease of use. It is very easy to use Breezy to load candidates and to also import the resumes from the websites we use, as well as from our website when applicants apply to positions.

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Overall BrightHire has a really nice UI and is very simple to use. It is also quite fast. It appears as "Notetaker" for your company during the interview. However I am unsure of its capabilities (at this time) to very accurately capture transcripts in languages that are not English (it could be but I cannot attest to it right now). Its ability to capture technical jargon is not perfect. I would recommend using BrightHire when you you are conducting non technical interviews at this time

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When we partnered with ICIMS in 2018, it met our needs. 8 years later, I think ICIMS can offer more. AI needs to be incorporated into its system to better service its customers. The other recommendation is that they should offer training and communicate more often with their clients. Their dashboard should also be improved to make it easier on the eyes.

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• It makes high performance analysis of all resumes sent to our platform, so that it evaluates, through artificial intelligence tools, which are the best options that have been presented so far and with which you could get better results in terms of employment, or which have important health conditions.
• Breezy HR makes it possible to make reference checking for each candidate a quick process, requiring nothing more than the contact information of those references, and that information can be automatically stored within the platform, so that in the event of a problem, it can be used as an emergency number.
• Breezy HR fully manages human resources internally, which makes the work of HHRR managers much more minimized, implementing artificial intelligence functions to know which are the best performing employees, who could be prospects to be promoted to higher positions, and which are not working well.
• We are pleased that Breezy HR meets its usability features so well, as demonstrated when performing employee tracking schedules. The usability of the service is so good that there are no problems working from different platforms, as the results can be kept equally extensive.
• The technical support team provided by Breezy HR has met our expectations for quality of service, as they have been able to accommodate our situation and provide us with quality solutions, which means we will continue to communicate with them to resolve issues.

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• Identifying the percentage of time the candidate/interviewer speaks during the interview
• Captures accurate transcript (in english) of the interview
• Allows to fill out scorecards very fast

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• My favorite: Workflow Auto-Process Rules. When moving a candidate to the "Phone Screen" stage, the system can automatically trigger a text message to them with a link to my calendar. Once they pick a time, it sends the calendar invite to both of us and attaches their resume for me.
• It eliminates the manual emailing, making the company look incredibly fast and organized to the candidate.
• The simplicity with which you are able to navigate the tooling. Very intuitive, requires little training and troubleshooting. At a prior company we were using a robust system which took me weeks to navigate and learn. As a hiring manager, this is such a drag as I am not constantly hiring people to keep the skills fresh.
• ICIMS Hire is great at reporting on past applications. Whenever I have a new opening on the team, instead of spending ad money on social, I go dig for "star candidates" that applied 1 year ago, for example, and start there. I personally hired a returning candidate this way which is such a great relationship builder with possible future candidates.

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• Indeed makes life difficult for them. If you have another Indeed account, you want to make sure it is all the way gone before you sign up. Otherwise, your positions won't show up. Indeed won't tell you this; instead, you have to sift through what information you do have and hope to close the account yourself. Breezy was there to help in this process, but it took some time (from Indeed) to get a clear answer.
• Cost. If you want all of the options, cost will hit you hard - especially if you are a small business. There are pricing tiers, but - again - if you want the whole package, it is a bit pricey.
• I wish I could click outside of the opened box and not have what I'm working on go away...

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• Capturing transcripts acurrately in languages other than english
• Accuracy of the AI notes generated by BrightHire as key points is not the best (the tool skews the findings a bit)

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• It is a little difficult to track internal applicants that are already active with our company.
• Some of the fields when hiring an employee are a little difficult to change.
• Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.

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It's no fuss and does what we need at a very reasonable price, so I can't imagine why I'd switch.

We would highly likely renew iCIMS Hire because it consistently delivers strong value across our recruiting process. It streamlines workflows, improves collaboration between teams, and provides reliable reporting and insights. The system is scalable, user-friendly, and continues to evolve with new features, making it a dependable long-term solution for our hiring needs.

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Me ayuda muchisimo es 100% redituable todos los días trabajo con breezy y ahi puedo programar entrevistas enviar y ver reporte de evaluaciones administrar la bolsa de empleo sin duda es muy completo y muy funcional. Todos podemos interactuar con un candidato y de acuerdo a los permisos involucrarnos, los candidatos estan en seguimeinto gracias a correos programados.

The platform is intuitive once configured and makes managing candidate pipelines, status updates, and communication straightforward. However, certain tasks—like custom reporting, bulk updates, and navigating between modules can feel a bit cumbersome and could benefit from a more modern interface. Overall, it’s reliable and effective for structured, high-volume recruiting environments like federal hiring.

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There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

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We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

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The support is very frustrating. They don't research any issues and give you explanations that don't make sense, don't solve the issue, and don't make them seem trustworthy. The service levels are the most frustrating part of Breezy. The company gets defensive and upset if you tell them there's something in their software that needs to be fixed. It's constant and it's so exhausting to deal with them and their emotions. It's bizarre and it's so unprofessional.

Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.

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I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

It was really easy to get up and running, and the few questions I did have were answered nearly immediately via the in-app chat.

I wasn't involved with the implementation. It was before my time

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I liked that Breezy HR had an option to try it out before we committed. I also preferred the User interface of Breezy HR to other options we looked into. The pricing was very attractive as well. Plus it included more features than most competitors we demo-ed did

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Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.

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iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

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• Breezy HR has cut our recruitment work load by about 30%. Breezy HR automates a lot of the process and cuts out a ton of manual work. This has allowed our recruiters to focus on the more important parts of the process thus resulting in higher quality hires.

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• Saving time in filling out scorecards
• Accuracy of the interview transcripts, which reduces any potential bias

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• It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
• I can speak to multiple people at one time which saves me time in the long run
• I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.

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