Breezy HR vs. SilkRoad Recruiting

I have never really run into an issue where Breezy was not appropriate to use. I would think more companies would use it as an ATS to contain candidates because of the ease of use. It is very easy to use Breezy to load candidates and to also import the resumes from the websites we use, as well as from our website when applicants apply to positions.

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I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.

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• It makes high performance analysis of all resumes sent to our platform, so that it evaluates, through artificial intelligence tools, which are the best options that have been presented so far and with which you could get better results in terms of employment, or which have important health conditions.
• Breezy HR makes it possible to make reference checking for each candidate a quick process, requiring nothing more than the contact information of those references, and that information can be automatically stored within the platform, so that in the event of a problem, it can be used as an emergency number.
• Breezy HR fully manages human resources internally, which makes the work of HHRR managers much more minimized, implementing artificial intelligence functions to know which are the best performing employees, who could be prospects to be promoted to higher positions, and which are not working well.
• We are pleased that Breezy HR meets its usability features so well, as demonstrated when performing employee tracking schedules. The usability of the service is so good that there are no problems working from different platforms, as the results can be kept equally extensive.
• The technical support team provided by Breezy HR has met our expectations for quality of service, as they have been able to accommodate our situation and provide us with quality solutions, which means we will continue to communicate with them to resolve issues.

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• The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
• Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
• Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
• Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.

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• Indeed makes life difficult for them. If you have another Indeed account, you want to make sure it is all the way gone before you sign up. Otherwise, your positions won't show up. Indeed won't tell you this; instead, you have to sift through what information you do have and hope to close the account yourself. Breezy was there to help in this process, but it took some time (from Indeed) to get a clear answer.
• Cost. If you want all of the options, cost will hit you hard - especially if you are a small business. There are pricing tiers, but - again - if you want the whole package, it is a bit pricey.
• I wish I could click outside of the opened box and not have what I'm working on go away...

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• OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
• I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
• The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.

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It's no fuss and does what we need at a very reasonable price, so I can't imagine why I'd switch.

It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available

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Me ayuda muchisimo es 100% redituable todos los días trabajo con breezy y ahi puedo programar entrevistas enviar y ver reporte de evaluaciones administrar la bolsa de empleo sin duda es muy completo y muy funcional. Todos podemos interactuar con un candidato y de acuerdo a los permisos involucrarnos, los candidatos estan en seguimeinto gracias a correos programados.

It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.

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The support is very frustrating. They don't research any issues and give you explanations that don't make sense, don't solve the issue, and don't make them seem trustworthy. The service levels are the most frustrating part of Breezy. The company gets defensive and upset if you tell them there's something in their software that needs to be fixed. It's constant and it's so exhausting to deal with them and their emotions. It's bizarre and it's so unprofessional.

The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year

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It was really easy to get up and running, and the few questions I did have were answered nearly immediately via the in-app chat.

I liked that Breezy HR had an option to try it out before we committed. I also preferred the User interface of Breezy HR to other options we looked into. The pricing was very attractive as well. Plus it included more features than most competitors we demo-ed did

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NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.

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• Breezy HR has cut our recruitment work load by about 30%. Breezy HR automates a lot of the process and cuts out a ton of manual work. This has allowed our recruiters to focus on the more important parts of the process thus resulting in higher quality hires.

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• The cost was very high
• It made managers more involved in the process
• It got managers involved earlier than they had been in the past
• It forced managers to stay involved in their recruiting and not just wait for HR to hire someone

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