Breezy HR vs. SmartSearch ATS

I have never really run into an issue where Breezy was not appropriate to use. I would think more companies would use it as an ATS to contain candidates because of the ease of use. It is very easy to use Breezy to load candidates and to also import the resumes from the websites we use, as well as from our website when applicants apply to positions.

Incentivized

If you have a recruiting organization that needs flexibility and a wide range of options to address an ever changing landscape than this is your system. It does not try to pigeon-hole recruiters into a single recruiting model. It allows you to customize how your organization does things but also allows you to control where you need to control. We have been using SmartSearch for more than 24 years. We started out on one of the first versions because we liked the company and the direction they were taking. SmartSearch has not always been the tool with the flashiest features.... but it has always had some of the best features. They have always been of the cutting edge of the next technology and have the tools and features that make SmartSearch a complete solution. We have not seen anything else out in the marketplace that has encouraged us to change.

• Low-Cost: Compared to its enterprise-level alternatives, Breezy is incredibly inexpensive. There are very few cost-effective hiring softwares to choose from, and we were under the impression that we'd be spending thousands to get a system that helps us like Breezy does.
• All in one solution: For small teams, you really only need Breezy to manage your hiring funnel.
• Customer Support: I've chatted with customer support for everything from product troubleshooting to changing my billing structure, and they were very accommodating and resolved my issues quickly.
• Job Board Integrations: Through Breezy, you can post to 40+ job boards (many that are totally free). We have found that we get a significant number of candidates from this with no additional money spent.

Incentivized

• Customization - the team at SmartSearch always tries to find a solution that works for our company specifically.
• Customer Care - the team actually cares and is concerned about the well-being of our business. They help us solve issues as if they worked for us and this feeling is felt at every level of the organization beginning with their President.
• Technology - I have used multiple ATSs and demoed many, many more. SmartSearch has superior technology for staffing firm; the technology that helps us recruit and fill jobs faster.
• Listening - the team at SmartSearch actually listens to us and our concerns whether it's regarding a feature for an upgrade or simply solving an issue we are facing.
• Common Sense - there have been many times in our relationship when we have asked about a feature and we hear "that makes sense, we will make that change for all of our customers"...listening is rare and they do it well.

• One of the biggest issues we've had is the limited contract space. Breezy HR allows use to upload a contract in the system so you don't also have to use a third-party like Docusign. Which is great, however, it only allows one contract. This can make it difficult if you want to hire for different positions within the company. But, other than that, the system is great.

Incentivized

• There's some room for improvement with candidate status. If you change a status, you have to refresh your screen for that to appear. It's a minor thing.
• It would be nice to hide certain bits of information on the web posting, but keep that information in the requisition for our records, ie, salary range, etc.

Me ha gustado mucho es muy completo amigable para trabajar y para poder manipular información nos es mu practico y relevante

While I do not have experience with SmartSearch's competitors, I would renew my use of SmartSearch simply based on the up-front costs of implementing the program. It would be better to continue with a program that is sufficiently meeting my needs than it would be to incur the same up-front costs to implement something else.

Incentivized

It's very difficult to navigate. Most systems have a job management side and a candidate management side. Breezy only has a candidate management side. It never pulls our jobs to Indeed. The user interface is so challenging to navigate. It will remove vital parts of the screen if you expand a menu. It freezes constantly. It's a great idea, but it has so many software bugs. There is something wrong with this platform and nobody wants to find the bugs.

There are so many facets of SmartSearch, that to know everything about it is nearly impossible. While it is mainly straight forward, there is a lot. After using the program for a while, you become pretty comfortable with the basics and can start adding some of the other features.

Incentivized

My license for SmartSearch goes back to 2004. It has always been available for me - don't remember a single time it was not available in all of those years.

The customer support team is always very responsive, and they are genuinely interested in helping you solve your issue. If the issue is something they cannot solve or guide you through, they always send it to their tech team to fix from the back end. They are also very receptive when you send along ideas or suggestions.

Incentivized

Once you get the 1 person on the phone they are very knowledgeable and tend to solve the problem. The issue is there are not enough resources to handle all the clients. Their primary clients are "recruiting firms" and I think that is where most of the their support resources go

It was really easy to get up and running, and the few questions I did have were answered nearly immediately via the in-app chat.

Using the basic functions of SmartSearch is an easy implementation. But consider carefully what your organization needs to really drive placements. Because we only did a basic implementation first, we were caught off guard when later trying to implement more functions and realizing that the capabilities were limited or were difficult to learn and implement and realizing that tech support was not going to be consistent.

We did several trials with other programs, including Workable. Ultimately, the user friendliness of the platform and the customer service was what set them ahead. Some platforms we trialed were twice the cost, so getting the full program and all the features at what seemed to be a high price (but only half of the competitors) was worth it

Incentivized

We have looked at multiple alternatives over the years at both Gates and our collective experiences prior to joining Gates. In our opinion, SmartSearch is the right choice for our business today. We have been able to scale it globally and conduct all of our major requirements for our applicant tracking system and that works for Gates. We also feel like we are an important partner to SmartSearch and they work with us and we feel like our feedback is important to them. I have worked with a number of ATS vendors prior to SmartSearch and pre-Gates. That is not a universal approach in this space and is a unique value prop from SmartSearch.

• There has been a very favorable profit margin for the company since last season, and this is probably due to the implementation of Breezy HR as a human resources service.
• The reason for this growth was that when we started using it, it was much easier to hire diverse employees, and therefore increase our workforce.

Incentivized

• I am not involved in the budgeting or finance for recruiting software, so cannot speak directly to any numbers for ROI. However, SmartSearch personally saves me several hours a day in organizing candidates, thus saving my company substantial amounts in productivity.
• The lacking ability to tag additional recruiters throughout the hire track process means whoever onboards the hire has to ensure that a "split" is marked when completing the NHS. Failure to do so can result in quite a lot of lost time from HR to get the mistake fixed.

Incentivized