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BrightEdge vs. Direction.com vs. Google Business Profile

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BrightEdge

    Score7.7 out of 10
    N/ABrightEdge is an enterprise-level SEO (Search Engine Optimization) platform from the company of the same name in San Mateo, California. It includes customizable dashboards, reporting, forecasting, SEO recommendations, backlink management and competitive analysis. It covers local, global, mobile, social and content centric SEO. Presently BrightEdge's platform supports the marketing efforts of many well-brands, like Nike, Microsoft, and Netflix.

    $0

    per month

    Direction.com

    Score10 out of 10
    N/ADirection.com is a digital local marketing solution for businesses, used to increase brand awareness, and create revenue from local search. Their toolkit is presented as ideal for SMBs, Enterprises, Healthcare Organizations, and Hospitality Brands that want to take advantage of local search.N/A

    Google Business Profile

    Score8.4 out of 10
    N/AGoogle Business Profile (formerly Google My Business) is a free tool that allows users to promote a Business Profile and business website on Google Search and Maps. With an account, users can see and connect with customers, post updates to the Business Profile, and see how customers are interacting with a business on Google.N/A
    Pricing
    BrightEdgeDirection.comGoogle Business Profile
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BrightEdgeDirection.comGoogle Business Profile
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BrightEdgeDirection.comGoogle Business Profile
    Considered Multiple Products
    BrightEdge
    Chose BrightEdge
    While relatively expensive, Brightedge really does offer the best quality product but just as importantly (if not more so) the level of client/agency support. We have biweekly training with the entire team to continually stay up to date on Brightedge's offerings and strategies. …
    Incentivized
    Direction.com
    No answer on this topic
    Google
    Chose Google Business Profile
    We use Google My Business in combination with other tools to boost our SEO and the SEO of our clients. Google My Business does something that the others cannot, since it is owned by Google and its results, therefore, show up first in search results. The other products are very …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    24 Answers
    No answers on this topic
    100%
    Would buy again
    48 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    No answers on this topic
    100%
    Delivers good value for the price
    47 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    24 Answers
    No answers on this topic
    100%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    21 Answers
    No answers on this topic
    98%
    Implementation went as expected
    46 Answers
    Features
    BrightEdgeDirection.comGoogle Business Profile
    SEO
    Comparison of SEO features of BrightEdge and Direction.com and Google Business Profile
    Feature
    BrightEdge
    7.3
    48 Ratings
    5% below category average
    Direction.com
    -
    Ratings
    Google Business Profile
    -
    Ratings
    Keyword analysis7.348 Ratings00 Ratings00 Ratings
    Backlink management7.041 Ratings00 Ratings00 Ratings
    SERP ranking tracking8.045 Ratings00 Ratings00 Ratings
    Page grader5.040 Ratings00 Ratings00 Ratings
    Competitive analysis7.148 Ratings00 Ratings00 Ratings
    Site audit / diagnostics8.545 Ratings00 Ratings00 Ratings
    Site recommendations6.548 Ratings00 Ratings00 Ratings
    Task management8.941 Ratings00 Ratings00 Ratings
    SEO Channels
    Comparison of SEO Channels features of BrightEdge and Direction.com and Google Business Profile
    Feature
    BrightEdge
    9.0
    46 Ratings
    17% above category average
    Direction.com
    -
    Ratings
    Google Business Profile
    -
    Ratings
    Local SEO9.037 Ratings00 Ratings00 Ratings
    Social SEO9.031 Ratings00 Ratings00 Ratings
    Mobile SEO9.042 Ratings00 Ratings00 Ratings
    Global SEO9.035 Ratings00 Ratings00 Ratings
    SEO Platform & Account Management
    Comparison of SEO Platform & Account Management features of BrightEdge and Direction.com and Google Business Profile
    Feature
    BrightEdge
    8.6
    46 Ratings
    2% above category average
    Direction.com
    -
    Ratings
    Google Business Profile
    -
    Ratings
    Multi-domain support9.036 Ratings00 Ratings00 Ratings
    Integration with web analytics tools8.345 Ratings00 Ratings00 Ratings
    Best Alternatives
    BrightEdgeDirection.comGoogle Business Profile
    Small Businesses
    Serpstat
    Score10 out of 10
    Google Business Profile
    Score8.4 out of 10
    No answers on this topic
    Medium-sized Companies
    Yoast
    Score8.5 out of 10
    Google Business Profile
    Score8.4 out of 10
    No answers on this topic
    Enterprises
    Google Trends
    Score8.6 out of 10
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BrightEdgeDirection.comGoogle Business Profile
    Likelihood to Recommend
    8.7
    (80 ratings)
    -
    (0 ratings)
    9.2
    (48 ratings)
    Likelihood to Renew
    10.0
    (35 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (12 ratings)
    -
    (0 ratings)
    8.5
    (3 ratings)
    Support Rating
    9.0
    (14 ratings)
    -
    (0 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    8.3
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    BrightEdgeDirection.comGoogle Business Profile
    Likelihood to Recommend
    BrightEdge
    BrightEdge is great for large companies and large SEO teams since it's pricey but worth it if you have a large team or organization using it. For small businesses, I would use a different tool like Semrush because of the price and the variety of tools it offers.
    Incentivized
    Read full review
    Direction.com
    No answers on this topic
    Google
    The great advantage of Google My Business is that any business that complies with the privacy and authentication policy requirements can access all the functionality tools that help promote the business website through the referral system, exchange of opinions with other users and search engine optimization (SEO).
    Incentivized
    Read full review
    Pros
    BrightEdge
    • Instant - Keyword research tool is by far our team's favorite item on the platform
    • DataCube - We are able to uncover competitive gaps and hone in on specific sets of pages using filters containing our business product assortment attribute.
    • Professional services have been attentive when asking for changes
    Read full review
    Direction.com
    No answers on this topic
    Google
    • Google My Business offers us an alert system in our work email, where we receive notifications when there is a new comment or review of our company. This alert system helps us to be aware of each of the opinions written by each client who has received our services, in order to be able to respond to each of them in record time.
    • Google My Business gives me a complete visualization of the clicks, location of the searches of my company and the visits that my business file has received. This visualization allows me to control access and measure the traffic that my business listing is generating in conjunction with the Google Maps service.
    • The update of my company file is done in real time and immediately. I don't have to wait several minutes for my company file to update. When I make a change to my company information, the changes are shown immediately to all clients who consult that business card.
    Incentivized
    Read full review
    Cons
    BrightEdge
    • The storybuilder feature isn't anything outstanding. I feel like I can get the same type of data and format from Google Data Studio.
    • I feel like the Hyperlocal feature is still very junior compared to other features. It provides you good insights, but you have to set all the data fields before you can get a picture as well as it doesn't really give you an idea of how you can improve.
    • The mobile SEO solution is a good concept, but it needs some tweaks to be better, especially when building out a mobile story builder. Some of the data isn't simple to read and the mobile keywords functions don't also account for voice searches.
    Incentivized
    Read full review
    Direction.com
    No answers on this topic
    Google
    • Like most Google products UX / usability is often lacking whilst feature set strong
    • Changing a locations address can be difficult with support hard to access
    • Clients can add photos, if badly shot / composed these can be detrimental to your brand.
    Incentivized
    Read full review
    Likelihood to Renew
    BrightEdge
    I would renew, as I don't feel there is a product out there that would have the impact on our SEO efforts as effectively as BrightEdge. It provides the information I need and integrates with other tools like Google Webmaster Tools, to truly have the depth of information that makes their suggestions for SEO changes so valued.
    Read full review
    Direction.com
    No answers on this topic
    Google
    No answers on this topic
    Usability
    BrightEdge
    Because it depends on the feature, it's either easier or not to use. Some of them, not being particularly friendly, I no longer use, and I focus on the ones where insights are easy to understand and data seems well-elaborated.
    Incentivized
    Read full review
    Direction.com
    No answers on this topic
    Google
    I gave the Google Business Profile's overall usability an 8 because it doesn't update the directions automatically when you put in an address if a business moves. You also have to go in and manually move the pin. This isn't always easy to do. It would be much easier if the pin updated automatically.
    Incentivized
    Read full review
    Support Rating
    BrightEdge
    This is a area where the BrightEdge team really shines. Their commitment to training and product support is unmatched not only for SEO platforms, but life in general. I often find myself wishing my internet provide and similar would go to BrightEdge for training on support and attitude. I would rank them an 11 if I could.
    Read full review
    Direction.com
    No answers on this topic
    Google
    Whether it is technical or customer support, Google My Business excels and suffers in the exact same ways that all other branches of Google do. While you'll eventually figure out the issue, the sheer magnitude of the company comes with expected hurdles, wait times, and support you'd come to expect from other large companies.
    Incentivized
    Read full review
    Implementation Rating
    BrightEdge
    For the most part it was seamless. The load time of clients was a little long, but otherwise was quite easy.
    Read full review
    Direction.com
    No answers on this topic
    Google
    No answers on this topic
    Alternatives Considered
    BrightEdge
    While relatively expensive, Brightedge really does offer the best quality product but just as importantly (if not more so) the level of client/agency support. We have biweekly training with the entire team to continually stay up to date on Brightedge's offerings and strategies. They also offer the ability to do ad hoc reporting using some of their tools that can help us win new business and recommend Brightedge to additional clients, expanding our business as well.
    Read full review
    Direction.com
    No answers on this topic
    Google
    Google is the most powerful SERP and has much more robust features than Bing Places. Users also statistically trust Google more than Bing and it provides much more authority in the search space. The good news is that Bing Places can be synched with Google My Business which is great and convenient for business owners. It's just another alternative for businesses and I highly recommend that all businesses have an account with both Bing Places and Google My Business for optimal performance.
    Incentivized
    Read full review
    Return on Investment
    BrightEdge
    • We have only started with BE a few months ago and so I don't have any hard numbers from an ROI perspective, but i can say that what we spent on BE is a fraction of what we were spending with agencies and we are actually getting results by doing this ourselves. From that perspective we have seen a cost savings.
    • With focused SEO campaigns and projects we have been able to move the needle on our SEO rankings for specific products and services. This is going to have a great impact for us in 2019 as we have some specific product goals and campaigns for 2019 that we have been working to build up over the last couple months of 2018.
    Incentivized
    Read full review
    Direction.com
    No answers on this topic
    Google
    • I don't have any numerical metrics but, we have seen an influx in customers purchasing our hot hands ever since we listed them on Google Business Profile about a year and a month ago. We have since sold over 400 units since listing them as an available item.
    Incentivized
    Read full review
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