Overall Satisfaction with BrightEdge
Forthea uses BrightEdge as the backbone of everything that we do for SEO, including both client services and sales. The tool itself is flawless. BrightEdge allows us to gain insights and efficiencies that benefit both the agency and our clients. I initially implemented BrightEdge at another agency, where we went through a rigorous review of a handful of SEO platforms. There really was no comparison, and the decision was an easy one. It provided so much value that convincing the decision-makers at Forthea to implement was a no-brainer, and our entire staff sings its praises daily. Past the platform, I consider our peers at BrightEdge to be an important part of our team. They are skilled, responsive, and provide thought leadership on all things SEO. I don't believe it's possible to be happier with the investment in the platform and the partnership with the BrightEdge team.
- SERP ranking tracking
- Keyword analysis
- Report customization
- Improved results for and retention of clients.
- Insights and analysis for all sales efforts.
- Thought leadership on recent SEO changes and/or issues.
BrightEdge isn't cheap, and I've found that to be the biggest issue when compared to other platforms. That said, when you really dig into the features and benefits, it is the best value. It's the most comprehensive solution available. Aside from platform efficacy, the support and training from the BrightEdge team is an invaluable asset that really solidifies the value you get with BrightEdge.
Do you think BrightEdge delivers good value for the price?
Yes
Are you happy with BrightEdge's feature set?
Yes
Did BrightEdge live up to sales and marketing promises?
Yes
Did implementation of BrightEdge go as expected?
Yes
Would you buy BrightEdge again?
Yes
BrightEdge Feature Ratings
BrightEdge Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, we did not purchase premium support.
Given how good the support and training is by default, I can't imagine what it
would entail.
Given how good the support and training is by default, I can't imagine what it
would entail.
We often use business development accounts to get a better look at potential clients site metrics and the competitive environment. Each time I've requested an account it has been set up within 10-15 minutes. It is such a help when it comes to getting meaningful insights for a potential client.