BrightHR vs. Rippling

I feel Bright HR is well suited to most small/medium sized businesses where they have a 'straight' forward resource set up. For larger businesses or for complex businesses similar to ourselves, where we operate 24 hours per day, rotational shift patterns, ambulatory staff, locums etc...we have to 'fudge' the way we use the information sometimes to make it work for us.

Incentivized

I believe Rippling can benefit a company of any size. We have 2 entities built into the system and it has simplified all of the employee, payroll and benefit management that we did manually before. Rippling's system is intuitive and easy to learn, and could benefit any organization.

Incentivized

• BLIP is working very well. Staff find it easy to use and the geo-fencing that can be set up is very useful.
• Reporting, in particular reporting of Absence. We run this monthly and the information we can download is flexible and useful.
• Sick analysis - helps in controlling absence.
• Holiday planning and authorization is very helpful and details including date booked helps manage requests.

Incentivized

• Refer a friend or colleague for a job opening.
• Apply yourself for a new position.
• The PTO and vacation process is very simple, fully online, and the forms are easy to fill out. Reports are quickly sent to our managers for approval. Maybe it sounds like I’m exaggerating, but I’m really not — maybe it's just something we take for granted. I used to work at a great company with an absolutely terrible system. For over ten years, they couldn’t manage to replace it. Simple things like requesting time off, getting a raise, or uploading documents took forever — sometimes months — and even the IT team struggled with it. Compared to that, Rippling truly feels like magic.
• Again: Intuitive, simple, just how it should be! We already have work and tasks that are often complicated! An HR system that is meant to help employees shouldn’t add to our workload, stress, or become a source of problems.

Incentivized

• Notifications for requests should be optional based on individual employees. For example an admin won’t necessarily want every staff members leave requests by email and push notification. The settings only currently allow for notifications for everyone or no one. Being assigned as a manager may not allow data viewing required of wider staff.
• Toil should automatically be accrued into a balance if the employees clocked in time amounts to more than the target hours. It shouldn’t have to be calculated and requested.
• When reviewing hours worked for the week, the history calculation should take into account approved leave and sickness etc. I have a staff members target of 37 hours, but if their hours show 29 hours worked then I have to work out why they worked less. It should account for this if the absence is approved.

• The complex customized report is still a challenge between two departments. Comparison reports still lack across the departments.
• The icons can be more visualized for better search, otherwise it will take time to go with menus.
• The alignment in data points should be more accurate and specific with centralized key points according to their menu.
• The help and reference links should always be their on each page to switch quickly.

Incentivized

It's not entirely my decision - we are members of a 'community' of veterinary practices who have signed up to the contract with pensinusla and have bright hr as part of that contract however, I am usually involved in the tender process as I am one of the biggest users of both bright hr and the services from peninsula

Incentivized

Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!

Incentivized

It is quite good. Has alot of useful features such as the inbuilt learning / trainings. I really like the clock in function where admin can update or edit staff clock in times. I love the easily accessable annual leave section where we can easily see wat annual leave a staff has. However what would be useful is for 0 hour staff due to them not automatically having 17/28 days annual leave, if it can calculate itbased on hours they work

Incentivized

Rippling is very intuitive and easy to use. That's one of the things I like the most about this platform. It has nice integrations and the dashboard is great to guide through all of the different features you can find and use. It takes a while to get use to it but it's not because of the app is more because there is a lot of information to manage when you have work benefits

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

The team are proactive, having an advocacy team is just amazing and a great way to really understand their product roadmap and have input into useful features or feedback

Incentivized

Because when I seek help it is readily available and the answers we get are competent. It is so frustrating to call companies and get an answering machine or to get transferred 12 times to only leave a message. With Rippling when someone assists you it is timely and more importantly it is competent help. I rate competence higher than kindness because anyone can be a kind buffoon but I need someone who may be correct and direct but also handled my problem and efficiently directed me on how to fix it.

Incentivized

it was fairly easy to do but timely as i had to enter everything from scratch - i didn't at the time realise how important it was to set up the variable or fixed working pattern correctly given future changes as this is very tricky once it has been set up and i wished i had been aware that sometimes you can't make future changes without deleting the whole profile and starting again

Incentivized

It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!

Incentivized

I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.

Incentivized

Rippling is easier to use. It has everything you need in one place. You don’t have to jump from one app to the next to get everything done. It is a one-stop shop. I think this might be the smoothest transition with Rippling I have experienced.

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• Able to reduce one member of staff in personnel from 5 days to 3 days.
• Able to reduce time spent by payroll on holiday records significantly and improve accuracy significantly.
• Able to improve control of sick absence and improve record keeping.
• BLIP meant we did not need to buy expensive attendance software.
• Looking at possible use of payroll and other aspects of Bright HR not used at present.

Incentivized

• The company has many employees more than 70, having the possibility of reducing workloads for the human resources team reduces costs substantially.
• Employees can significantly reduce minor procedures by having the ability to make changes to their contracts immediately. The system automates these reports so that the HR team can obtain all statuses in real time.
• The peace of mind that comes from having the system periodically report the status of a payment reduces the number of queries and potential inconveniences to the employer.

Incentivized