BrightHR vs. Rippling

For a new part of our business, we have input staff details on Bright HR. There have been times when calls have been made to the helpline for guidance. It does not take long to get to know the staff you are speaking to. In relation to the query addressed with a team member today the service was excellent. Matthew has a great depth of knowledge of the system and works through the shift and annual leave calculations at the click of a finger. Thank you Mathew for your support, you are a star!

Rippling shines in companies that prioritize streamlined HR operations and user-friendly experiences. It's ideal for: Growing companies: Easily manage HR as teams expand. Efficiency seekers: Automate tasks to save time and resources. Simple HR needs: Focus on core functionalities without overwhelm. Rippling might not be best for: Highly complex HR: Unique processes may require specialized solutions. Cloud-based hesitation: Some prefer traditional on-premises systems. Large international workforce: Current focus is on the US.

Incentivized

• When a query has been dealt with via the helpline an email confirming the outcome is often issued which is great for reference at any time.
• The system is easy to use and the screens are clutter free.
• The support service offered is easy to access and the staff are friendly and helpful.

• Clean UI - there is no ambiguity about what function each button will perform.
• Very easy to navigate. It is not difficult to find what is being looked for.
• Single location for multiple functions. This is great for me as there is one central hub for all professional admin matters. Saving me valuable time that I can better spend on more pressing work matters.

Incentivized

• Direct-dial telephone numbers rather than going through the Peninsula helpline numbers.
• Setting up annual leave profiles often needs the assistance of a Bright HR representative when staff works quirky shifts. Providing examples of how to set the system up in user guides may help to set the system upright the first time.

• The immediate learning curve of working with workflows and recipes
• Building Reports from scratch can be fairly tedious and time consuming. Not streamlined because of having to drill down click by click.
• I am still mystified by all of the formulas that can be used to make custom reports. Rippling is robust and it takes a lot to learn what it can really do.

Incentivized

Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!

Incentivized

Great product, easy to use. We've had great employee buy in at this point, and want to continue to partner with Rippling to make the live of our employees easier, more productive, and get them back to the professional roles they are good at, while offering the administrative support they need through an HRIS.

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

Overall customer support for Rippling have been excellent anytime that I have emailed. Their team responds usually within the day and have a great explanation on the issue and the recommendation on how to proceed going forward. I feel that the person that responds actually have a vested interest and truly cares about the issue/problem that you have.

Incentivized

I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.

Incentivized

Proof was much more convoluted and not easy to maneuver. Also all the platforms could not relate to each other and so nothing was streamlined in its approach. Also things seemed to lag and was not very up to date when it needed to be. I feel rippling has simplified their processes

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• Saved admin time in filing and then searching for documents.
• Saved admin time in chasing for managers' approvals for holiday requests.
• Saved admin time in chasing managers/employees to update their profiles.

Incentivized

• The organization of information increased the business efficiency
• Employee can search for themselves, leaving HR to do the things they need to be productive
• Access 24/7 thru mobile app allows employee to function when they have the opportunity leaving the normal work hours for other business.

Incentivized