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brightwheel vs. ShippingEasy vs. ShipStation

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    brightwheel

    Score9 out of 10
    N/ABrightwheel is a platform for early education that combines SaaS, Payments, and a consumer-like daily experience, from the company of the same name headquartered in San Francisco. With brightwheel, teachers have tools for assessment, communication, and photo sharing; administrators can manage their business with enrollment, reporting, and online bill pay; parents get a real-time view of their child’s day that helps them participate in the learning + continue it at home.N/A

    ShippingEasy

    Score8 out of 10
    N/AShippingEasy, an Auctane (formerly Stamps.com) company, offers their cloud-based ecommerce shipping platform, providing full support for USPS, UPS, FedEx and integrating with online marketplaces such as Amazon, eBay, Etsy, Shopify, BigCommerce, WooCommerce, Volusion, and others. ShippingEasy allows automated order tracking with fulfillment data, and inventory levels to populate in real time.

    $5

    per month 50 shipments per month

    ShipStation

    Score7.7 out of 10
    N/AShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS, DHL Express, Canada Post, FedEx, Royal Mail, AUSPost, and more. ShipStation also offers workflow automation to speed up fulfillment, and branded package tracking, vital for enterprise and small businesses…

    $9.99

    per month

    Pricing
    brightwheelShippingEasyShipStation
    Editions & Modules
    No answers on this topic
    Starter
    $5.00
    per month 50 shipments per month
    Basic
    $29.00
    per month 500 shipments per month.
    Plus
    $49.00
    per month 1,500 shipments per month.
    Select
    $69.00
    per month 3,000 shipments per month.
    Premium
    $99.00
    per month 6,000 shipments per month.
    Enterprise
    $159.00
    per month 10,000 shipments per month.
    Starter
    $9.99
    per month
    Bronze
    $29.99
    per month
    Silver
    $59.99
    per month
    Gold
    $99.99
    per month
    Platinum
    $149.99
    per month
    Enterprise
    $229.99
    per month
    Offerings
    Pricing Offerings
    brightwheelShippingEasyShipStation
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    brightwheelShippingEasyShipStation
    Considered Multiple Products
    brightwheel
    No answer on this topic
    Auctane (Stamps.com, Inc)
    No answer on this topic
    Auctane (Stamps.com, Inc)
    Chose ShipStation
    I find that the reporting you get out of ShipStation is far better and customizable than what you get from ShippingEasy. I also like the ShipStation app better, and I find it much easier to manage and add users with ShipStation. ShippingEasy wasn't bad and had good support, I …
    Incentivized
    Chose ShipStation
    In my experience, they both are bad. I believe ShipStation was the better option when we moved over, but I do not believe it has not kept up with changes on Shopify.
    Incentivized
    Chose ShipStation
    We used ShipStation along with a separate inventory program. It would have been great to have them integrated together. Other than that we've been satisfied with ShipStation and would recommend it. It was easy to train staff to use ShipStation. Because it was consistent and …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    75%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    86%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    81%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    67%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    93%
    Implementation went as expected
    13 Answers
    User Ratings
    brightwheelShippingEasyShipStation
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (4 ratings)
    5.6
    (25 ratings)
    Usability
    -
    (0 ratings)
    -
    (0 ratings)
    6.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    1.2
    (2 ratings)
    8.7
    (10 ratings)
    User Testimonials
    brightwheelShippingEasyShipStation
    Likelihood to Recommend
    brightwheel
    Any preschool can benefit from brightwheel, no matter the size. Brightwheel is also excellent for billing, which is especially helpful for schools that do not have other databases and billing systems. Because our school is a PS-12, it is a little cumbersome to have brightwheel along with another management system that we use school-wide. It would be nice to have a separate price point that does not include the things that another database system does for schools that are required to use what the older grades also use.
    Incentivized
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    Auctane (Stamps.com, Inc)
    ShippingEasy is perfect for a small business that needs the inventory system but doesn't want to pay through the nose. The customer service is excellent - they help you in set up, making changes, and make sure you understand how to use it. They save me time in managing our inventory and save me time when there is a problem - I call and get an answer right away. Plus if there is a system wide problem, which there rarely is, they make announcements and keep us up to date during and after
    Incentivized
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    Auctane (Stamps.com, Inc)
    I do - and have - recommended them to other businesses. If they had taken care of the USPS pickup option and started supporting Rollo printers again I would have given them a 10. But a year with no resolution is unacceptable. Everything else about them is excellent. When I do have issues I'm usually able to contact someone via live chat and get it resolved. They are glitchy on occasion, but what piece of modern technology isn't.
    Incentivized
    Read full review
    Pros
    brightwheel
    • Recording data for students.
    • Connecting to parents with photos, videos, and messages.
    • Signing in and out electronically and saving paper daily.
    Incentivized
    Read full review
    Auctane (Stamps.com, Inc)
    • ShippingEasy makes it very easy to set up shipping rules for various scenarios so that shipping is fairly automated. It really is a click and ship type set up.
    • ShippingEasy integrates into our BigCommerce platform very well. We very rarely have any issues with ShippingEasy syncing orders and shipping status to BigCommerce and vise versa.
    • ShippingEasy's marketing service is very easy to use. It makes email campaign design extremely easy and aesthetically pleasing and it also makes automated emails very easy to set up as well.
    Incentivized
    Read full review
    Auctane (Stamps.com, Inc)
    • Integration: It works so well I forget that it is a 3rd party solution sometimes.
    • Automation: You can set nested rules based on order details, really cutting down on the little things that slow down your fulfillment process.
    • Management: We almost never log into the admin side of BigCommerce thanks to ShipStation. ShipStation handles all of our day-to-day needs.
    Incentivized
    Read full review
    Cons
    brightwheel
    • Offering a price point that does not include billing.
    • Allowing more freedom of uploading own documents.
    Incentivized
    Read full review
    Auctane (Stamps.com, Inc)
    • Fails to sync with the store consistently.
    • Integration with Stamps.com is problematic.
    Incentivized
    Read full review
    Auctane (Stamps.com, Inc)
    • For years users have requested UPS End of Day Report for Driver to Scan. Shipstation Refuses to offer this and it means that Claims with the carrier are next to impossible to process as there is no PROOF the carrier received your package.
    • Customer Service is Seriously Lacking within the last 6-12 months. Repeated outages, problems, and their front-tier support has no insight as to how long the system will be down. Poor Response times for even the most basic of issues such as error logs so our cart can troubleshoot from their end.
    • The Status Page is inaccurate. 5 of the last 6 times when we had major issues their status page shows as 100%. Not a reliable gauge of up-time.
    Read full review
    Usability
    brightwheel
    No answers on this topic
    Auctane (Stamps.com, Inc)
    No answers on this topic
    Auctane (Stamps.com, Inc)
    Its a very quick platform and being web based it does not require install for say viewing order's shipping status. For the shipping itself, there is a app that grabs data in near real time. Its an easy install and I have had next to no issues with the shipping aspect of the app.
    Incentivized
    Read full review
    Support Rating
    brightwheel
    No answers on this topic
    Auctane (Stamps.com, Inc)
    ShippingEasy customer support is excellent. We rarely have to wait on hold, the reps are knowledgeable, well trained, well spoken, and understand technical issues. They listen carefully to make sure they understand the issue and check if they do not know something. I feel confident that I am getting correct information and rarely have to make more than one phone call to get an issue corrected.
    Incentivized
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    Auctane (Stamps.com, Inc)
    I have quarterly calls with my account rep to discuss metrics and performance to ensure we are remaining consistent without fulfillment and transit times. He is super friendly and knowledgable. Whenever I have questions, if he can't answer them himself, he gets me in contact with the appropriate person almost immediately.
    Incentivized
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    Alternatives Considered
    brightwheel
    Brightwheel does much more for the preschool level than FACTS does. The creators of this app know early childhood. The company also provides helpful webinars that are unrelated to their software, such as staff retention or ways to market. They understand the business of early childhood and exist to make the lives of providers easier.
    Incentivized
    Read full review
    Auctane (Stamps.com, Inc)
    ShippingEasy works well across multiple apps and offers better interface, in my opinion
    Read full review
    Auctane (Stamps.com, Inc)
    ShipStation is mainly used for automating and streamlining our shipping process. It doesn't track inventory or deal with fulfillment. ShipBob, on the other hand, is a fulfillment and shipping provider. (in addition to automation) Because our e-commerce business is still small and we're operating from our brick-n-mortar store, we don't have a need for ShipBob at the moment.
    Incentivized
    Read full review
    Return on Investment
    brightwheel
    • Value add for parents
    • Saves paper
    • Benefits for teachers who fully utilize
    Incentivized
    Read full review
    Auctane (Stamps.com, Inc)
    • ShippingEasy has really had a positive impact overall on our business. It is very simple to use and the flexibility of the shipping rules has more or less automated shipping. So for a small organization like ourselves, it allows us to reduce overhead by not having to have multiple employees to ship.
    • It also has helped reduce overhead significantly by switching our email marketing from Constant Contact. It is about a 10th of the price and has more functionality. So that was definitely a no-brainer
    • All in all, ShippingEasy helps us reduce overhead the most in labor. It is extremely easy to use so a lot less of our time is devoted to shipping concerns such as manually entering shipments like before and making sure shipment information is transferred over to BigCommerce, or doing return labels. Everything integrates so well it is essentially automated.
    Incentivized
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    Auctane (Stamps.com, Inc)
    • It saves a lot of time being able to import the customer data.
    • It saves us money by finding us the best rate (e.g. when we offer free shipping on orders).
    • It can save data such as your most common box sizes.
    Incentivized
    Read full review
    ScreenShots