BriteVerify vs. ZeroBounce

BriteVerify does a great job preventing disposable and junk leads from coming into Salesforce which saves sales reps time. I like the fact that you can see on the layout if an email is good or not. I don't believe this is a downfall on BriteVerify but I wish Accept All emails would still return valid or not valid so you could see if someone is still with the company or not.

Incentivized

ZeroBounce is ideal for maintaining and improving your email deliverability. It's great for accurately processing large lists that contain many domains (not just the big box ISPs) and rooting out complainers. These results have the potential to reduce bounces before they happen, and keep your domain/IP reputation in good standing. ZeroBounce while exceeding expectations in email list cleaning, I would not recommend purchasing an email list, running it through their system and expect to be inboxing right out of the gate. Your deliverability is only as good as your list quality no matter how "clean" you think your list is.

Incentivized

• It is a quick API call effort that is easy to implement with only 4 responses.
• There is the ability to upload a list and API calls, so that makes it easy to use.
• Easy to download the list of Invalids in multiple file formats.

Incentivized

• Bulk List validation up to 25 IDs per action is useful in some situations, as we don't want to create a CSV file every time, and for this smaller number.
• We sometimes use the email Finder option when we can't find an email for a person on any other platform.

Incentivized

• Occasionally, we'll need to test like 1 or 2 records and instead of importing a list of 2 records, it would be nice to have a landing page to enter 1 address and run it to get on-screen messaging on results.
• It would be nice to see ECOA (email change of address) data on the report too for invalid email addresses.

Incentivized

• Navigating among bulk validation, CSV upload, and single-ID validation is hard, and sometimes finding them or switching between them can be made more user-friendly.
• Results: After bulk validation, we receive the results in a Zip file, which is useful sometimes but not every time, as we have to un-zip, and there will be a different CSV file for each result. The final results can be made simple, like email ID in column A, results (valid or Invalid) in column B.

Incentivized

ZeroBounce is very simple to use. The interface is very user friendly. We didn't have to undergo any training or watch any instructional videos when we first logged in. There are little pop ups to highlight different features and explain certain things, but overall it's just upload a .csv and wait for the results. It then combines the results into one clean PDF breakdown, but it also gives more in-depth feedback through separate Excel sheets.

Incentivized

Prompt response from the support team helped resolve an administrative matter. Only one such experience indicates to me that they are highly responsive to customer needs.

Incentivized

We have used ZeroBounce for about 18 months and it works flawlessly. We are able to get all of our questions/issues answered immediately. Felt very comfortable with the product immediately - used their web site which walked us through it and were able to get up and running within minutes. I really haven't had any issues that required support.

Incentivized

I've used a few in the past that weren't on the list to be mentioned in addition to NeverBounce. FreshAddress is a tool I use the 2nd most after BriteVerify. I have evaluated Webbula to and they have a unique offering.

Incentivized

We have used two companies: Bulk Checker Email and Validity.com. We stopped using Validity.com because it became too expensive for what it offers. Bulk Checker Email is very slow and often experiences accuracy issues and frequent outages, especially with some mailbox providers such as Hotmail. However bulk checker email have blacklist that I'm talking about in previous question.

Incentivized

• It has provided a very good return on investment when it comes to improvements in email deliverability and limiting spam complaints.
• It has allowed us to meet our objectives by removing contacts who are invalid and suspicious contacts (i.e. signed up for our service and provided a fake email address).
• It has allowed us to improve our overall bounce rates and delivery rates across our bulk mail sending to prospective customers.

Incentivized

• Our deliverability is approximately 99% on most emails we send thanks to ZeroBounce
• We've had an increase in our domain reputation
• The price is affordable and similar to other tools that do the same, but are not as accurate as ZeroBounce

Incentivized