Broadvoice vs Comcast Business VOIP (VoiceEdge)

• The ease of call transfer.
• Ability to have calls forwarded through the b-hive app keeps people from being tied to their desk phone.
• Great customer service.
• Integration with Salesforce.

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• It is very good, full-featured business phone for long distance offshore call. We had been using this phone for long for our day to day communication and it was working perfectly without any noise.
• This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email,
• Directory listening etc, call recording is also good.

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• Make B-Hive easer to navigate.
• Faxing features could use more work.
• Improve network through the phone. Have issues when the phone has problems; the computer can't connect to the network when it's going through it.

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• It's low barrier to entry makes advanced features a little more difficult to use. For instance, you can use any telephone with this service, but using a regular telephone makes it more difficult to remember how to transfer a call, whereas dedicated equipment has the functionality built into them.

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• The cost per user is less than our previous provider.
• The flexibility that VOIP provides allows for easy in opening different locations and staying connected.
• Integration with Salesforce will be a huge step forward for our current CRM.

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• This is difficult to really quantify. Any business needs an operating phone system as part of their infrastructure and this one has been a really solid, low-cost option for us.

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