Broadvoice vs. Five9
Broadvoice vs. Five9
Product | Rating | Most Used By | Product Summary | Starting Price |
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Broadvoice | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 monthly, 12 or 36 months per seat | |
Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A |
Broadvoice | Five9 | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Pricing Based on 3 Year Terms | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | ||||||||||||||
More Pricing Information |
Broadvoice | Five9 | |
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Top Pros | ||
Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Broadvoice | Five9 | |
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Small Businesses | Nextiva Business Phone Service Score 9.1 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Nextiva Business Phone Service Score 9.1 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Broadvoice | Five9 | |
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Likelihood to Recommend | 9.0 (240 ratings) | 8.3 (36 ratings) |
Likelihood to Renew | 8.5 (15 ratings) | - (0 ratings) |
Usability | 8.5 (13 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Performance | 7.3 (2 ratings) | - (0 ratings) |
Support Rating | 8.5 (14 ratings) | 8.0 (8 ratings) |
In-Person Training | 9.1 (2 ratings) | - (0 ratings) |
Online Training | 8.5 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.8 (7 ratings) | - (0 ratings) |
Configurability | 6.8 (2 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Broadvoice | Five9 | |
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Likelihood to Recommend | Broadvoice | Five9 |
Pros | Broadvoice | Five9 |
Cons | Broadvoice | Five9 |
Likelihood to Renew | Broadvoice | Five9 No answers on this topic |
Usability | Broadvoice | Five9 No answers on this topic |
Reliability and Availability | Broadvoice | Five9 No answers on this topic |
Performance | Broadvoice | Five9 No answers on this topic |
Support Rating | Broadvoice | Five9 |
In-Person Training | Broadvoice | Five9 No answers on this topic |
Online Training | Broadvoice | Five9 No answers on this topic |
Implementation Rating | Broadvoice | Five9 No answers on this topic |
Alternatives Considered | Broadvoice | Five9 |
Contract Terms and Pricing Model | Broadvoice | Five9 No answers on this topic |
Scalability | Broadvoice | Five9 No answers on this topic |
Return on Investment | Broadvoice | Five9 |
ScreenShots | Broadvoice Screenshots | Five9 Screenshots |