BrowserStack vs. TestComplete

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrowserStack
Score 8.5 out of 10
N/A
BrowserStack is a test platform built for developers and QAs to expand test coverage, scale and optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack states it currently powers over a billion tests a year for customers who include Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web and mobile apps.
$0
per month Unlimited users and 5000 free screenshots
TestComplete
Score 8.0 out of 10
N/A
TestComplete is a GUI test automation tool that enables users of all skill levels to test the UI of every desktop, web, and mobile application. TestComplete is best suited for testers, automation engineers, and QA teams in any industry.
$2,256
per license
Pricing
BrowserStackTestComplete
Editions & Modules
Percy - Free
$0
per month Unlimited users and 5000 free screenshots
App Percy - Free
$0
per month 5000 free screenshots and 100 minutes of infrastructure
Test Observability - Unlimited Free
$0
Accessibility Testing - Free
$0
Test Observability - Observability Pro
$0.01
per month per test execution
Percy - Desktop
$0.02
per month per screenshot
App Percy - Visual Core
$0.02
per month per screenshot
Percy - Desktop & Mobile
$0.02
per month per screenshot
App Percy - Visual Cloud
$0.03
per month per screenshot
Live - Desktop
$39
per month per user
Live - Desktop & Mobile
$49
per month per user
App Live - Individual
$49
per month per user
Automate - Desktop
$129
per month 1 parallel test
Live - Team
$175
per month 5 users
App Live - Team
$175
per month 5 users
Accessibility Testing - Team
$199
per month 5 users
Automate - Desktop & Mobile
$225
per month 1 parallel test
App Automate - Device Cloud
$249
per month 1 parallel test
App Live - Team Pro
$289
per month 5 users
App Automate - Device Cloud Pro
$299
per month 1 parallel test
Automate - Enterprise
Contact sales team
Percy - Enterprise
Contact Sales
App Automate - Enterprise
Contact Sales
App Live - Enterprise
Contact sales team
Live - Enterprise
Contact sales team
App Automate - Device Cloud Pro + Visual Cloud
Contact Sales
App Percy - Enterprise
Contact Sales
Test Observability - Enterprise
Contact Sales
Accessibility Testing - Enterprise
Contact Sales
Node-Locked Base
2,256
per license
Node-Locked Pro
3,950
per license
Float - Base
5,077
per license
Float - Pro
7,901
per license
Offerings
Pricing Offerings
BrowserStackTestComplete
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPay for only the modules needed. TestComplete Pro includes all three modules: desktop, web, and mobile, at a bundled price point, as well as access to the parallel testing engine, TestExecute. TestComplete has additional add-ons, including TestExecute and the Intelligent Quality Add-On.
More Pricing Information
Community Pulse
BrowserStackTestComplete
Best Alternatives
BrowserStackTestComplete
Small Businesses
TestComplete
TestComplete
Score 8.0 out of 10
BrowserStack
BrowserStack
Score 8.5 out of 10
Medium-sized Companies
ReadyAPI
ReadyAPI
Score 6.1 out of 10
ReadyAPI
ReadyAPI
Score 6.1 out of 10
Enterprises
ignio AIOps
ignio AIOps
Score 8.1 out of 10
SoapUI Open Source
SoapUI Open Source
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BrowserStackTestComplete
Likelihood to Recommend
8.8
(277 ratings)
7.0
(88 ratings)
Likelihood to Renew
9.1
(19 ratings)
8.1
(6 ratings)
Usability
8.2
(23 ratings)
7.8
(7 ratings)
Availability
9.8
(5 ratings)
-
(0 ratings)
Performance
5.9
(78 ratings)
-
(0 ratings)
Support Rating
7.9
(25 ratings)
6.6
(7 ratings)
In-Person Training
7.3
(1 ratings)
-
(0 ratings)
Online Training
4.1
(3 ratings)
-
(0 ratings)
Implementation Rating
9.1
(8 ratings)
6.7
(4 ratings)
Configurability
8.4
(6 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.0
(4 ratings)
-
(0 ratings)
Ease of integration
8.2
(3 ratings)
-
(0 ratings)
Product Scalability
9.9
(6 ratings)
-
(0 ratings)
Professional Services
9.0
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(4 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(4 ratings)
-
(0 ratings)
User Testimonials
BrowserStackTestComplete
Likelihood to Recommend
BrowserStack
BrowserStack is very useful if you need to troubleshoot a client's reported experience from using an older device or browser version that you do not own and can not personally replicate in-house. For instance, if you are in a Windows environment and your client has a Mac, or if you have iPhones and they have Android. It's also great for ensuring that above-the-fold content is presented effectively across a variety of mobile devices and optimizing visitor experiences. If you are a small business with lower client volumes where these services are needed, then the price point may be high.
Read full review
SmartBear
Best suited to smaller unit test or tests broken up, couple of forms at a time Not suited - larger regressions test involving multiple systems. - my main regression involving payments has been unsuccessful for the last 3 years despite all working fine separately and while being watched
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Pros
BrowserStack
  • Tests Android and iOS on real devices on cloud, without the need to purchase the devices.
  • Run Maestro tests and other frameworks on real devices, reporting the errors to be fixed to developers or the test workflows that failed to the QA team.
  • The quality reports at the end of the tests are really good, because they contain videos of the tests being performed on the devices. So, not only text, I can check the behavior of the application exactly how it runs.
Read full review
SmartBear
  • Identifying UI objects and application structure
  • Expandability of tests through scripts and script extensions/plugins
  • low barrier of entry (you can get started quickly, and other's don't need much explanation to contribute on a basic level)
  • Possibility of Jira integration for reporting
  • Relatively few (and usually easy to solve) git conflicts when working simultaneously
  • easy handling of test data, also for iterative tests
Read full review
Cons
BrowserStack
  • The documentation needs to improve for browser edge cases, such as "approving permissions automatically". There are several "solutions" posted, none of which worked. I needed to go to Discord to get the real solution.
  • Documentation in general seems to provide answers that are unclear or flaky
  • There needs to be a more reliable way to programmatically choose device, platform, and window size by being able to query a 'plan' endpoint instead of just 'failing the combination.'
Read full review
SmartBear
  • TestComplete could stand to have a simplified view for different types of users. For instance, as a manager/architecture guy, I'm not so interested in getting into the code and am more interested in file-based interactions.
  • TestComplete could use more integration with reporting for things like TeamCity to improve test status visibility.
Read full review
Likelihood to Renew
BrowserStack
It's almost the 3rd year for us and it's renewal time for us. So yes, we are already discussing how many licenses we need to increase as users are increasing internally. So it's 100% sure that we are already planning renewal this year as well BrowserStack with live and app automate.
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SmartBear
We have bigger test automation pack using test complete at the same time we also think this is not good performing tool for large number of test automation scripts.
Read full review
Usability
BrowserStack
So many options that it can be a little overwhelming, but the core functions are easy to find and use and it's usually not too hard to figure things out for the more complex tasks. Very easy to boot up a device and a specific browser from the dashboard to begin a manual website test.
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SmartBear
It is usable when you become accustomed to its quirks. Not using it for two months and then you need to re-learn the quirks for some features (but some quirks are so awful that they will never fade from your memory). So, when using it regularly, it is possible to be quite productive, if no big correction in name mapping is needed.
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Reliability and Availability
BrowserStack
I rated BrowserStack's availability a 10 because it is consistently reliable, with minimal to no downtime or unplanned outages. The platform is accessible whenever needed, ensuring uninterrupted testing. Its robust infrastructure and proactive monitoring ensure a seamless experience, allowing us to meet deadlines without delays caused by availability issues and all
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SmartBear
No answers on this topic
Performance
BrowserStack
The tests are fast considering the fact that they're Appium tests. I've seen tests reliably pass or fail when they're supposed to, with next to zero issues on the BrowserStack side of things. Tests launch only seconds after I kick off them off from my CLI.
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SmartBear
No answers on this topic
Support Rating
BrowserStack
I've not had much direct interaction with the BrowserStack support team. The help and community are great and we've not run into any issue that has really required us to reach out. I guess having a stable and easy to use system means you may never need to contact support.
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SmartBear
Some bugs were quickly resolved, but most UX quirks of the tool are just marked "as designed". No follow up for enhancement request.
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In-Person Training
BrowserStack
Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.
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SmartBear
No answers on this topic
Online Training
BrowserStack
It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.
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SmartBear
No answers on this topic
Implementation Rating
BrowserStack
I rated the implementation satisfaction an 8 because while it went smoothly overall, there were some challenges during the initial learning phase and integration with existing tools. Key insights include the importance of providing sufficient training upfront and ensuring seamless integration with other systems to minimize disruptions and improve adoption speed.
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SmartBear
If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers
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Alternatives Considered
BrowserStack
BrowserStack is simpler and more user friendly than Sauce Labs and can be easily learned by any individual who is new to it and does not require much efforts. Also, BrowserStack is more trusted by the clients that we offer services to, and is always considered the best option among others.
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SmartBear
TestComplete stacks up against them in terms of GUI and seamless performance. It records each and every step and action been performed in the application and produces a detailed report in a well-structured manner. It can connect and access seamlessly among various databases directly to speed up the testing process.
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Contract Terms and Pricing Model
BrowserStack
No Vendors were involved, directly dealt with Browserstack
Read full review
SmartBear
No answers on this topic
Scalability
BrowserStack
I may not be the best person to answer this as I am only using it for 1 department and at 1 site but will still try my best As far as Scalability for Devices for Mobile Automation is concerned, it gets a Solid 10, as the users can run cases on upto 10 device parallel and also have the best choices of devices to choose
Read full review
SmartBear
No answers on this topic
Professional Services
BrowserStack
Not used
Read full review
SmartBear
No answers on this topic
Return on Investment
BrowserStack
  • Browserstack improved our internal confidence level when it came to signing off on testing
  • Browserstack improved the confidence level of our clients by decreasing the number of bugs found during PVT and providing an entry level opportunity for our clients to perform UAT using the same tools.
Read full review
SmartBear
  • Saves hundreds of man-hours with either QA testing or data entry
  • With the small cost of the product, it has saved the company money with both employee costs as well as the cost of mistakes made by human error or software bugs
Read full review
ScreenShots

BrowserStack Screenshots

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