Buddy Punch vs. Deputy

I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.

[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].

Incentivized

• Their customer service is second to none. We have requested several changes over the years for the web interface and app; I think all the requests we've made were implemented by this point. I only wish this was the case with other companies we utilize.
• They allow you to set different pay rates based on department which allows us to pay employees more for the skilled jobs they perform versus the more basic work they perform. This is a huge benefit to a small company as it encourages employees to strive for more skilled work and they keep moving up the ladder to become even better assets to the company.
• The reports you can run are very thorough and work very well for us when it comes time to enter payroll.
• Having the ability to set alerts has allowed us to cut back on unnecessary overtime as employees can get reminders prior to going over. We can also set reminders for employees to punch in/out for the ones that have a tendency to forget.

Incentivized

• Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
• Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
• Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
• Task Management - simple to use task lists help keep my team organized

Incentivized

• Sometimes I need to check back to be sure I'm still punched in.
• The indicator between punched in and out is not very indicative of if I am or not.
• I want to total hours not just by the week but by pay periods 1-15 days, 16-end of [the] month.

Incentivized

• Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
• Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
• An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?

Incentivized

The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees

Incentivized

Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.

Incentivized

We have never had a problem with deputy being unavailable

Incentivized

Everything is quick and easy

Incentivized

Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted

Incentivized

It was super easy and quick

Incentivized

Did a great job of getting us up to speed with their online documentation.

Incentivized

It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.

Incentivized

We originally scheduled and ran payroll through Homebase, but in the last few months the software became very buggy, customer service was slow and when they did respond, was not helpful. When we cancelled our account they didn't even try to make things right. We are so happy that Buddy Punch is like us--taking care of their clients and really invested in their success!

Incentivized

For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.

Incentivized

We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.

Incentivized

• Efficiency has definitely gone up switching to Buddy Punch. Ive never quantified specific hours or time lapse it has given to my personal managerial efficiency. But it has without doubt.
• I can see a better overview of the employees I need to be concerned with and not have to filter out others not concerning me.
• Ease of use has decreased mental stress and angst in maneuvering employee time cards.

Incentivized

• Hundreds of man-hours saved monthly that previously was spent on recording hours work.
• Holiday management is very clear and support fair treatment of staff.
• The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.

Incentivized