Buddy Punch vs. TriNet

I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.

TriNet is extremely knowledgeable and able to meet a wide variety of needs, such as handling K-1 employees and employees in Hawaii. It's challenging in the sense that pulling reports can result in blocks/barriers based on the number of employees one has.

Incentivized

• Customer service is the best we've seen! Their knowledge base is clear, and when we do have a question it can't answer, we get a quick, informed solution.
• The software allows us to schedule our staff seamlessly for work in more than one department in a day, so tracking how many payroll hours are being used in each department is easy.
• The reporting for Payroll hours is easy and fast.

Incentivized

• Extensive variety of benefit program plan designs and partners. Something for everyone.
• One stop shopping for all health and wellness benefits.
• Continue to add new offerings, such as access to Salary.com at a discount and access to Carta at a discount to manage employee stock programs.
• On top of compliance by state.

Incentivized

• the simplicity can go to far in that direction. So it seems a bit sparse at times. Theres a lot of dead space on some page landings.
• update on colors to be more vibrant and fun.
• menu buttons to go to particular specifics like vacation and sick submissions

Incentivized

• Time Clock More User Friendly
• On Staff Admin ability to assist employees is slightly less than I'd like. I don't like being told to have the employee contact for platform issues. I'd like to advocate more for my employees.
• Expense Reimbursement better integrated with the payroll functionality.

e are currently seeing a massive shift in HR tech, with rapid strides being made in the integration of AI and Machine Learning models. These advancements allow for:Predictive analytics for workforce planning.Automated, intelligent chatbots for instant employee support.Smart data synthesis that provides actionable insights rather than just raw numbers.TriNet appears to be lagging in these areas, missing opportunities to leverage AI to reduce administrative overhead and improve data accuracy

Most of my employees have figured it out pretty quickly, even the ones who are a little less technically savvy. If you have a phone, then you have the ability to use this app. There are a few quirky things with notes and punches that happen, but this may just be the employees

Incentivized

The platform is highly intuitive and user-friendly, making it easy to navigate for both admins and employees when handling everyday tasks like payroll processing, benefits enrollment, and HR reporting. The flexibility in HR and payroll features does not require a need for extensive training. The mobile app stands out as amazing, with a great interface that enables quick access to employee related items

Incentivized

We had an issue with application errors - took TriNet 5 months to fix it, mean while we had someone manually tracking and keeping up with many requests and questions about the application error which affected time off. When we were all registering for Benefits during open enrollment there were lots of bugs that caused issues with registering for benefits or being able to see what benefits were available

Incentivized

For the most part pages load quickly. Working for a software company we understand performance is everything, even a few seconds delay can feel like a lifetime, that being said, we ran into a few times where pages didn't load, information didn't load correctly, and an influx in users (like open enrollment) cause things to slow down

Incentivized

The support overall is very good. There seems to be a good number of customer support staff and they are knowledgeable and pleasant to deal with and it almost all cases are able to resolve the question or issue very quickly. My only complaint would be having to wait in some cases as I'm based in the UK and the correct department may not be open 24 hours.

Incentivized

it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate

Incentivized

it was good, but now I haven't done much and since they changed their model, it's a lot harder to deal with. We're talking online training of the trinet platform and not the online training they provide, right? Their online training is ok, and is unfortunate that there is a totally separate model for training that costs extra when we would only watch one or two things. However, the mandatory sexual harassment training is actually pretty good, it was just a little clunky

Incentivized

not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.

Incentivized

I have not reviewed or evaluated any other similar products and this is the first time I am using this type of product. I have been a salaried employee for 25 years and this is my first contract position, but Buddy Punch has made the time tracking very simple and efficient.

Incentivized

I researched all 3 but TriNet clearly had the most to offer. Justworks focuses on small businesses like us and they were a close second but ultimately, I felt that TriNet gave us the biggest bang for our buck. Plus, our specialist is local to our headquarters which just made me feel better

We are a small company, do we use it across departments and sites? Yes, we are all remote working, so there are as many sites as there are people. We also have our entire staff using TriNet, so every department from Accounting, Admin, HR, Development, QA, and Management are all using this. Can't say for sure how great the scalability is as we are only about 30 employees

Incentivized

• Improved Efficiency: Allows us to track time when employees are on site.
• Reduced Costs: Able to avoid unnecessary OT due to employees getting alerts.
• Reduced Costs: No longer paying an employee to tally hours like when we used a regular time clock.

Incentivized

• TriNet has raised the level of professionalism for our organization by having a really good platform that provides employees and management with easy data entry and reporting infrastructure.
• I am sure that the benefits that TriNet offers have helped us recruit and retain excellent staff.
• TriNet has reduced the time and energy spent on onboarding new employees.

Incentivized