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Top Rated
991 Ratings
TriNet
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Top Rated
991 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 991 reviews and ratings
Feature Set Ratings
Human Resource Management
8.2
TriNet
82%
Employee demographic data
8.3
83%
360 Ratings
Employment history
8.1
81%
403 Ratings
Job profiles and administration
8.2
82%
375 Ratings
Workflow for transfers, promotions, pay raises, etc.
8.3
83%
453 Ratings
Organizational charting
8.0
80%
308 Ratings
Organization and location management
8.0
80%
315 Ratings
Compliance data (COBRA, OSHA, etc.)
8.5
85%
418 Ratings
Payroll Management
8.5
TriNet
85%
Pay calculation
8.9
89%
580 Ratings
Support for external payroll vendors
8.0
80%
5 Ratings
Off-cycle/On-Demand payment
8.4
84%
107 Ratings
Benefit plan administration
8.1
81%
588 Ratings
Direct deposit files
9.4
94%
549 Ratings
Salary revision and increment management
8.5
85%
477 Ratings
Reimbursement management
8.2
82%
292 Ratings
Leave and Attendance Management
8.0
TriNet
80%
Approval workflow
7.8
78%
296 Ratings
Balance details
8.0
80%
358 Ratings
Annual carry-forward and encashment
8.1
81%
282 Ratings
Employee Self Service
8.8
TriNet
88%
View and generate pay and benefit information
9.0
90%
565 Ratings
Update personal information
9.0
90%
578 Ratings
View company policy documentation
8.8
88%
487 Ratings
Employee recognition
8.7
87%
160 Ratings
View job history
8.6
86%
414 Ratings
Asset Management
1.0
TriNet
10%
Tracking of all physical assets
1.0
10%
1 Rating
HR Reporting
8.1
TriNet
81%
Report builder
7.6
76%
399 Ratings
Pre-built reports
8.1
81%
452 Ratings
Ability to combine HR data with external data
8.6
86%
215 Ratings
Onboarding
8.4
TriNet
84%
New hire portal
8.4
84%
481 Ratings
Manager tracking tools
8.3
83%
285 Ratings
Performance and Goals
7.4
TriNet
74%
Corporate goal setting
7.4
74%
54 Ratings
Individual goal setting
7.4
74%
59 Ratings
Line-of sight-visibility
7.4
74%
55 Ratings
Performance tracking
7.4
74%
58 Ratings
Performance Management
7.8
TriNet
78%
Performance plans
7.5
75%
107 Ratings
Performance improvement plans
7.7
77%
105 Ratings
Review status tracking
8.2
82%
99 Ratings
Review reminders
8.1
81%
103 Ratings
Multiple review frequency
7.2
72%
3 Ratings
Succession Planning
7.1
TriNet
71%
Candidate ranking
8.2
82%
1 Rating
Candidate search
6.9
69%
44 Ratings
Candidate development
6.2
62%
40 Ratings
Recruiting / ATS
8.1
TriNet
81%
Job Requisition Management
8.4
84%
49 Ratings
Company Website Posting
5.5
55%
1 Rating
Publish to Social Media
8.2
82%
40 Ratings
Job Search Site Posting
9.0
90%
50 Ratings
Duplicate Candidate Prevention
9.1
91%
1 Rating
Applicant Tracking
8.2
82%
53 Ratings
Notifications and Alerts
8.5
85%
59 Ratings
Attribute Ratings
Likelihood to Recommend
7.2
TriNet
72%
617 Ratings
Likelihood to Renew
9.5
TriNet
95%
35 Ratings
Usability
7.9
TriNet
79%
512 Ratings
Availability
5.7
TriNet
57%
13 Ratings
Performance
6.7
TriNet
67%
13 Ratings
Support Rating
7.5
TriNet
75%
1057 Ratings
In-Person Training
7.3
TriNet
73%
4 Ratings
Online Training
4.6
TriNet
46%
4 Ratings
Implementation Rating
7.0
TriNet
70%
38 Ratings
Product Scalability
4.4
TriNet
44%
8 Ratings
Likelihood to Recommend
TriNet
Again, TriNet does a really good job of providing health benefits at a very competitive price. This is the major point that keeps us with TriNet. Running Payroll is fast and efficient. I have very few complaints about anything with TriNet. I also like the TIme Off Tracking feature, but I still need to chase the employees to get their vacation and time-off requests into the system.
Head of Finance/HR
VIMaec LLCComputer Software, 1-10 employees
Pros
TriNet
- Adding a candidate to the ATS by their resume.
- Being able to link our website (open positions) with the link given by TriNet to seamlessly send candidates to apply for positions through LinkedIn.
- Being able to find a candidate per job through the Trinet's ATS.
Talent Acquisition Partner
FARAPULSE, Inc.Biotechnology, 51-200 employees
Cons
TriNet
- The payroll platform does not currently allow for shift workers who are also salaried. This becomes a problem when you have terms or new hires. We have communicated this need to our account manager, and she said this may possibly be added next year.
- 401k / retirement communication - I realize this is through Transamerica, but unless it is the annual reporting, our employees don't receive communication throughout the year. It would be a good idea to communicate at least quarterly with reminders to enroll, ways to reach out to someone when you have questions, etc.
- Also payroll platform related - any payroll cycle that has new hires or terms requires us to an admin pay code in order to override the system's calculated hours for the salaried employees. It would be nice if we could enter those hours without having to do a manual plug.
- TriNet was presented to our company as specializing in government contracting however there are numerous situations (previously described) that TriNet had no idea how to handle.
- The TriNet platform (or company in general) is not able to handle employees who live overseas and are required to be paid in euros. It would be really great if this was part of the capability package.
Chief Financial Officer
Adapt ForwardGovernment Relations, 51-200 employees
Pricing Details
TriNet
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
TriNet
TriNet 9.5
Based on 35 answers
The only reason this is not a 10 is that the PEO market is very competitive and as the President of the company I feel obligated to listen to other options. That being said, it will be very difficult for anyone to unseat TriNet as I ma veery pleased with them
President
Smith AssociatesDefense & Space, 11-50 employees
Usability
TriNet
TriNet 7.9
Based on 512 answers
Senior Vice President of People/Operations
PathO3Gen SolutionsHealth, Wellness and Fitness, 1-10 employees
Reliability and Availability
TriNet
TriNet 5.7
Based on 13 answers
They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes
Director Of Internal Operations
OmgivningArchitecture & Planning, 11-50 employees
Performance
TriNet
TriNet 6.7
Based on 13 answers
Pages load at a speed that isn't too fast or too slow. I never have to wait long, but it's not instantaneous
Director Of Internal Operations
OmgivningArchitecture & Planning, 11-50 employees
Support Rating
TriNet
TriNet 7.5
Based on 1057 answers
The overall experience with TriNet has been excellent. From boarding to the daily questions/concerns: Our onboarding was extremely efficient. We had a very small window to switch vendors and TriNet was able to accommodate everything within the period we had. TriNet team is always available to help our company with questions or issues related to Payroll, Health Benefits, Retirement Benefits (401k), etc. TriNet also has a dedicated channel for our employees that can have their questions/issues solved via chat, phone, or email.
Executive Director
TOTVS LabsComputer Software, 11-50 employees
In-Person Training
TriNet
TriNet 7.3
Based on 4 answers
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
Director Of Internal Operations
OmgivningArchitecture & Planning, 11-50 employees
Online Training
TriNet
TriNet 4.6
Based on 4 answers
it was good, but now I haven't done much and since they changed their model, it's a lot harder to deal with. We're talking online training of the trinet platform and not the online training they provide, right? Their online training is ok, and is unfortunate that there is a totally separate model for training that costs extra when we would only watch one or two things. However, the mandatory sexual harassment training is actually pretty good, it was just a little clunky
Director Of Internal Operations
OmgivningArchitecture & Planning, 11-50 employees
Implementation Rating
TriNet
TriNet 7.0
Based on 38 answers
Someone familiar with benefits and human resources should be in charge of the implementation. It is a human resource platform.
Director of Finance
Texas Nursery and Landscape AssociationNon-Profit Organization Management, 11-50 employees
Alternatives Considered
TriNet
When Astrolabe was founded we used Gusto. They have a slick portal and they are significantly cheaper than TriNet (order of magnitude or more). Unfortunately, Gusto does not provide small companies (less than 5 employees) with benefits or any concrete HR services other than payroll, which dictated our switch.
CEO (Chief Executive Officer)
Astrolabe Diagnostics, Inc.Information Services, 1-10 employees
Scalability
TriNet
TriNet 4.4
Based on 8 answers
For the size of our company, Trinet is perfect.
Controller/HR Manager
Pajunk Medical SystemsMedical Devices, 11-50 employees
Return on Investment
TriNet
- TriNet has allowed us to stay within budget and streamline our payroll and benefits to one primary vendor.
- TriNet has caused frustration in not being able to have all our information in one place (no ability to upload data) and costs are high for ancillary services (AAP for example).
- TriNet has given us access back to Jackson Lewis, a trusted resource for Employment Law.
Director of Safety, Health & Human Resources
Pawling Engineered ProductsBuilding Materials, 51-200 employees