What users are saying about
34 Ratings
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Top Rated
675 Ratings
34 Ratings
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Score 6.5 out of 100

Constant Contact

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Top Rated
675 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

BuzzStream

BuzzStream works for anyone that is working in the SEO field! It has literally saved me hours of time and is my go-to tool for all link building needs. The speed that I'm able to research a site, save the key information and launch a pre-crafted email is head spinning (In a good way)! This is one of the SEO tools that I can't live without--it makes link building and link tracking a whole lot easier. BuzzStream likely wouldn't be a good fit for anyone that isn't particularly working in the SEO field. I can't imagine this would replace a dedicated email tracking system or be used to send email drips.
Aaron Treguboff | TrustRadius Reviewer

Constant Contact

For me, Constant Contact is the top tool when it comes to smart email automation , which allows us to use specific triggers to send emails to targeted recipients. This makes it convenient to send just the right emails to people when they sign up for our product, make a successful or failed transaction etc[.] Another strong aspect of Constant Contact is its social marketing capability, which makes it convenient managing our Instagram and Facebook ads.
Laura Adanne Obi | TrustRadius Reviewer

Feature Rating Comparison

SEO

BuzzStream
7.7
Constant Contact
Keyword analysis
BuzzStream
8.5
Constant Contact
Backlink management
BuzzStream
8.7
Constant Contact
SERP ranking tracking
BuzzStream
7.6
Constant Contact
Page grader
BuzzStream
7.7
Constant Contact
Competitive analysis
BuzzStream
6.8
Constant Contact
Site audit / diagnostics
BuzzStream
6.8
Constant Contact
Site recommendations
BuzzStream
7.7
Constant Contact
Task management
BuzzStream
8.1
Constant Contact

SEO Channels

BuzzStream
8.5
Constant Contact
Local SEO
BuzzStream
7.0
Constant Contact
Social SEO
BuzzStream
9.0
Constant Contact
Mobile SEO
BuzzStream
8.9
Constant Contact
Global SEO
BuzzStream
9.0
Constant Contact

SEO Platform & Account Management

BuzzStream
7.7
Constant Contact
Multi-domain support
BuzzStream
7.5
Constant Contact
Integration with web analytics tools
BuzzStream
7.9
Constant Contact

Email & Online Marketing

BuzzStream
Constant Contact
7.8
WYSIWYG email editor
BuzzStream
Constant Contact
7.9
Dynamic content
BuzzStream
Constant Contact
7.8
Ability to test dynamic content
BuzzStream
Constant Contact
7.6
Landing pages
BuzzStream
Constant Contact
7.9
A/B testing
BuzzStream
Constant Contact
7.4
Mobile optimization
BuzzStream
Constant Contact
8.0
Email deliverability reporting
BuzzStream
Constant Contact
8.8
List management
BuzzStream
Constant Contact
8.3
Triggered drip sequences
BuzzStream
Constant Contact
7.0

Reporting & Analytics

BuzzStream
Constant Contact
8.0
Dashboards
BuzzStream
Constant Contact
7.9
Standard reports
BuzzStream
Constant Contact
8.4
Custom reports
BuzzStream
Constant Contact
7.8

Pre-Send Testing

BuzzStream
Constant Contact
8.3
URL Validation
BuzzStream
Constant Contact
8.6
Link Tracking
BuzzStream
Constant Contact
8.3
Image Validation
BuzzStream
Constant Contact
8.3
Inbox Display
BuzzStream
Constant Contact
8.1
Email Accessibility Tools
BuzzStream
Constant Contact
8.3
Spelling and Grammar Check
BuzzStream
Constant Contact
8.2
Spam Testing
BuzzStream
Constant Contact
8.2
Email Previews
BuzzStream
Constant Contact
8.8

Pros

BuzzStream

  • Communication Organization: It provides a simple communication format for even the most novice of users to understand. All messages are kept in nice order, even placed in folders if needed, to alleviate the pain of losing messages in normal email.
  • Locating Contact Information: I love that BuzzStream aids in finding additional contact information for people. From social accounts to other emails, we can make sure we reach out to people via the correct channels.
  • Building a Consistent Voice: BuzzStream allows you to save templates that have worked or failed when conducting outreach. These templates can have autofill parameters added to them and are accessible to all users.
Anonymous | TrustRadius Reviewer

Constant Contact

  • Constant Contact allows the users to send unlimited emails and just pay per list size.
  • The software does welcome emails pretty well and allows you to set up all sorts of automation.
  • The branded templates and starter templates are very useful and look good.
Anonymous | TrustRadius Reviewer

Cons

BuzzStream

  • The search function needs to be more accurate in returning results when searching for existing prospects the platform only display exact match results - www.websitename.com vs websitename.com. In reality, the two websites are the same prospects.
  • Customer service assistance needs to be more instantaneous when seeking out help a response can take up to 24 hours.
  • Importing large CSV files of websites takes time as well.
Dan Ronatay | TrustRadius Reviewer

Constant Contact

  • Sometimes some software provides outdated and useless features and functions, but this email marketing tool gives advanced kinds of functionalities with modern features.
  • I like the ease of use of this platform also appreciate its professional customer support team.
  • I am no longer desperate after getting this tool at my work.
Nick Salerno | TrustRadius Reviewer

Likelihood to Renew

BuzzStream

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 9.0
Based on 21 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

Usability

BuzzStream

BuzzStream 9.2
Based on 2 answers
Buzzstream is great to help identify sites to get links from, and it makes this process so efficient, easy and personal to all, the ones who are using it and the ones that are receiving. Flawless navigation, good outlook, 10/10!
Justina Rimkeviciute | TrustRadius Reviewer

Constant Contact

Constant Contact 10.0
Based on 9 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Giselle Aguiar | TrustRadius Reviewer

Reliability and Availability

BuzzStream

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 9.0
Based on 4 answers
No major problems in sending out the email campaigns and accessing the analytics
Anonymous | TrustRadius Reviewer

Performance

BuzzStream

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 10.0
Based on 4 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Anonymous | TrustRadius Reviewer

Support Rating

BuzzStream

BuzzStream 8.0
Based on 2 answers
Support is one of the best aspects of BuzzStream. I know their support team is small and somehow they are able to get back to us right away in a super helpful, friendly fashion. I've had many questions - sometimes they release a new feature, sometimes a feature isn't working correctly and they are quick to answer but also help explain it in a way that makes sense.
Anonymous | TrustRadius Reviewer

Constant Contact

Constant Contact 10.0
Based on 17 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
Anonymous | TrustRadius Reviewer

Implementation Rating

BuzzStream

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 10.0
Based on 9 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Anonymous | TrustRadius Reviewer

Alternatives Considered

BuzzStream

BuzzStream stacks up quite well compared to its competitors. In particular, Hootsuite and HubSpot. BuzzStream has many of the same capabilities that its competitors do, at a fraction of the cost. We selected BuzzStream because it had a fairly flexible contract, and it was sufficient for our needs. It was a good intermediate-level tool.
Nathan Richardson | TrustRadius Reviewer

Constant Contact

We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.
Anonymous | TrustRadius Reviewer

Scalability

BuzzStream

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Anonymous | TrustRadius Reviewer

Return on Investment

BuzzStream

  • It's had a positive impact in keeping our entire agency organized. Especially when employees leave, all of their communication is in one place, so it's pretty easy to have someone take over the process.
  • You can test different messaging for prospects and then determine the most successful.
Anonymous | TrustRadius Reviewer

Constant Contact

  • Good email marketing option that we need to expand on
  • We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
  • Very affordable and we plan in keeping it as a resource
Terri Betts | TrustRadius Reviewer

Pricing Details

BuzzStream

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BuzzStream Editions & Modules

Additional Pricing Details

Constant Contact

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Constant Contact Editions & Modules

Edition
Email$20.001
Email Plus$45.001
Pro$195.001
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

BuzzStream
6.9
Constant Contact
8.3

Likelihood to Renew

BuzzStream
Constant Contact
9.0

Usability

BuzzStream
9.2
Constant Contact
10.0

Reliability and Availability

BuzzStream
Constant Contact
9.0

Performance

BuzzStream
Constant Contact
10.0

Support Rating

BuzzStream
8.0
Constant Contact
10.0

Online Training

BuzzStream
Constant Contact
10.0

Implementation Rating

BuzzStream
Constant Contact
10.0

Scalability

BuzzStream
Constant Contact
10.0

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