What users are saying about
Top Rated
431 Ratings
Top Rated
72 Ratings
Top Rated
431 Ratings
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Score 9 out of 100
Top Rated
72 Ratings
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Score 9.2 out of 100

Attribute Ratings

  • Calendly is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.2

Calendly

92%
70 Ratings
8.9

Chili Piper

89%
29 Ratings

Likelihood to Renew

10.0

Calendly

100%
1 Rating

Chili Piper

N/A
0 Ratings

Usability

8.1

Calendly

81%
3 Ratings

Chili Piper

N/A
0 Ratings

Support Rating

8.9

Calendly

89%
65 Ratings
8.2

Chili Piper

82%
16 Ratings

Likelihood to Recommend

Calendly

Calendly is perfect for anyone scheduling appointments. We use this for sales appointments, but I see it fitting very well for service industries such as massage, hair, and even coaching. Calendly integrates with any and all calendars and gives you the freedom to set your schedule and let your clients pick their times. You can set up custom meeting times, names, descriptions etc. The range of possibilities is very wide and is extremely user-friendly.
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Chili Piper, Inc.

Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
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Pros

Calendly

  • Automation - With Calendly, everything is automated. I do not need to be informed before a meeting is scheduled with me, neither do I need to put calls across or send emails to cancel appointments. Calendly simply does the running around for me.
  • Reminders - In a business environment, it’s so easy for one to forget scheduled activity. However, Calendly ensures this doesn’t happen with me . Thanks to its notification reminders, which ensures I am always abreast with what I need to do next.
  • Re-scheduling - Calendly makes it so easy for myself or the other party to cancel scheduled appointments and postpone to a more convenient date.
  • No calls or emails needed by either party.
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Chili Piper, Inc.

  • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
  • Meeting Buffer functionality assures that AEs won't be booked back-to back.
  • I can send the link to each of my meeting templates for different prospects
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Cons

Calendly

  • I mentioned collaborative events. You can only set this up for people who are all users inside your account. So even if I have a partner who uses Calendly under his own company account, I don't think I can make a shared event with him.
  • Also mentioned already, this isn't a con of the product but a user issue: If you make openings, people will book. So you HAVE TO be disciplined and get everything on your calendar or someone will slip in a booking when you were planning to go to lunch, etc.
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Chili Piper, Inc.

  • They are continually improving their offering and we've seen great leaps over the past 2 years.
  • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
  • Faster load times, but we can’t complain too much!
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Pricing Details

Calendly

Starting Price

$8 per month

Editions & Modules

Calendly editions and modules pricing
EditionModules
Premium$8.001
Pro$12.002
EnterpriseContact Sales3
Basic04

Footnotes

  1. Per User Per Month
  2. Per User Per Month
  3. none
  4. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Chili Piper

Starting Price

$15 per month per user

Editions & Modules

Chili Piper editions and modules pricing
EditionModules
DistroStarting at $201
Handoff$252
Concierge Inbound Scheduling$303
Instant Booker$154

Footnotes

  1. per month per user
  2. per month per user
  3. per month per user
  4. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Onboarding and Support are included at no additional charge.

Likelihood to Renew

Calendly

I've gladly paid for it for the past 4 years and don't foresee any reason to stop using it.
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Chili Piper, Inc.

No answers on this topic

Usability

Calendly

I gave Calendly an 8 because overall I think it is very much user friendly even for someone who has never used anything similar. The only issue I have had with usability is what I already stated about how the settings are in sub categories making some things difficult to find at first.
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Chili Piper, Inc.

No answers on this topic

Support Rating

Calendly

I only reached out to Support once but they were very prompt and easy to work with. I had some questions about setting up the follow-up emails for after people would do the interview. They were very helpful and gave assistance and we solved the issue very fast. I would definitely recommend.
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Chili Piper, Inc.

  • Support was very responsive during our integration phase, and after that too.
  • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
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Alternatives Considered

Calendly

Square Appointments I like it as well it just doesn't have the robust ability that Calendly does. Personally, if there were an ability to do that, Square Appointments could give Calendly a run for their money for their own customers. I don't see how they could move the compete with customers that aren't theirs. Not only do I personally use Calendly but I see it all the time in my business email. It is literally few seconds to schedule. When I see Calendly, I am relieved immediately. That is how easy it is to understand their platform.
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Chili Piper, Inc.

Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
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Return on Investment

Calendly

  • Positive: When people want to meet, I can simply send my Calendly link and it takes less than 5 seconds to do.
  • Positive: It integrates well with Zoom, which means that by default all my appointments include Zoom information for a remote call.
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Chili Piper, Inc.

  • More demos held by simplifying the scheduling process. More demos = more opportunities
  • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
  • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
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