TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Calendly

    Score8.6 out of 10
    N/ACalendly helps organizations globally automate the meeting lifecycle by removing the scheduling back and forth, with the goal of enabling companies to close deals, hire candidates faster, and build relationships.

    $12

    per month per seat

    LeadSquared

    Score7.4 out of 10
    N/ALeadSquared is a unified Sales Force Automation and Marketing Automation platform designed for high-velocity sales environments. The system utilizes machine learning (ML) models to automate lead distribution and prioritize customer interactions across sales, marketing, and field operations teams.

    $50

    per month per user

    vcita

    Score9 out of 10
    N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $35

    per month

    Pricing
    CalendlyLeadSquaredvcita
    Editions & Modules
    Standard
    $10
    per month (billed annually) per seat
    Teams
    $16
    per month (billed annually) per seat
    Enterprise
    Starts at $15k
    per year
    Sales Super
    $50
    per month per user
    LeadSquared Sales Pro
    $60
    per month per user
    Essentials
    $35
    per month
    Business
    $65
    per month
    Platinum
    $110
    per month
    Offerings
    Pricing Offerings
    CalendlyLeadSquaredvcita
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional DetailsMonthly billing also available.Additional add-ons and modules available for expanded functionality.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    CalendlyLeadSquaredvcita
    Considered Multiple Products
    Calendly
    No answer on this topic
    LeadSquared
    No answer on this topic
    WiseStamp
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    62 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    61 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    63 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    52 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    55 Answers
    No answers on this topic
    No answers on this topic
    Features
    CalendlyLeadSquaredvcita
    Sales Force Automation
    Comparison of Sales Force Automation features of Calendly and LeadSquared and vcita
    Feature
    Calendly
    -
    Ratings
    LeadSquared
    -
    Ratings
    vcita
    8.8
    5 Ratings
    12% above category average
    Customer data management / contact management00 Ratings00 Ratings9.55 Ratings
    Workflow management00 Ratings00 Ratings8.04 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Calendly and LeadSquared and vcita
    Feature
    Calendly
    -
    Ratings
    LeadSquared
    -
    Ratings
    vcita
    7.0
    3 Ratings
    10% below category average
    Email marketing00 Ratings00 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Calendly and LeadSquared and vcita
    Feature
    Calendly
    -
    Ratings
    LeadSquared
    -
    Ratings
    vcita
    8.0
    5 Ratings
    4% above category average
    Billing and invoicing management00 Ratings00 Ratings9.05 Ratings
    Reporting00 Ratings00 Ratings7.03 Ratings
    Customization
    Comparison of Customization features of Calendly and LeadSquared and vcita
    Feature
    Calendly
    -
    Ratings
    LeadSquared
    -
    Ratings
    vcita
    6.8
    7 Ratings
    12% below category average
    Custom fields00 Ratings00 Ratings6.67 Ratings
    API for custom integration00 Ratings00 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of Calendly and LeadSquared and vcita
    Feature
    Calendly
    -
    Ratings
    LeadSquared
    -
    Ratings
    vcita
    8.6
    7 Ratings
    12% above category average
    Mobile access00 Ratings00 Ratings8.67 Ratings
    Security
    Comparison of Security features of Calendly and LeadSquared and vcita
    Feature
    Calendly
    -
    Ratings
    LeadSquared
    -
    Ratings
    vcita
    9.7
    6 Ratings
    14% above category average
    Role-based user permissions00 Ratings00 Ratings9.76 Ratings
    Best Alternatives
    CalendlyLeadSquaredvcita
    Small Businesses
    Square Appointments
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    CalendlyLeadSquaredvcita
    Likelihood to Recommend
    9.5
    (90 ratings)
    7.0
    (41 ratings)
    9.7
    (10 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    8.8
    (9 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (4 ratings)
    9.0
    (4 ratings)
    9.5
    (4 ratings)
    Support Rating
    8.7
    (32 ratings)
    9.8
    (4 ratings)
    8.5
    (4 ratings)
    User Testimonials
    CalendlyLeadSquaredvcita
    Likelihood to Recommend
    Calendly
    It's well suited for music students' lessons. It's well suited for online coaching, primarily through places like Zoom and more. It helps simplify things for your clients, lets you program your schedule, and allows it all to go automatically! If you are working with a senior population, it may be a little tricky for them to sign up and then really hard for them to cancel lessons. There isn't a way to go to the site and cancel. You have to pull up the confirmed email and cancel from there, but people can lose emails.
    Incentivized
    Read full review
    LeadSquared
    1. Very suitable for an omnichannel business, as it can capture both online and offline lead sources and allows for follow ups. 2. Very suitable for call centers as lead and call tracking can be done very easily using LeadSquared. 3. Not very suitable for on field sales. Even though the mobile app does facilitate portability, the overall experience does not come close to the desktop version which is not feasible for an on field sales representative to use.
    Read full review
    WiseStamp
    It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
    Incentivized
    Read full review
    Pros
    Calendly
    • Sync with multiple calendar types so my schedule is always current.
    • Integration with Zoom to schedule meetings, send invites, and populate my Zoom app accordingly.
    • Automatic email communication to all parties with all relevant details in a clear format.
    • Allowing team members to do the same in a way that I'm also notified of what meetings are taking place saves a lot of time in terms of coordinating to find out what other people are doing.
    • Well-designed interface that simplifies everything down to its clearest expression. Language instruction and interaction are wonderfully simple and clear.
    Incentivized
    Read full review
    LeadSquared
    • Call history is recorded like dialed calls, connected calls, total talktime in a daily, weekly, monthly, yearly, and on a custom basis.
    • The activity history of both customers, and employees are shown clearly, which help us a lot in understanding the interest of the customer, and their communication history with the organization.
    • Daily attendance history and man-days management can be done.
    • Sales performance and their values are mapped clearly.
    Read full review
    WiseStamp
    • Great for online appointment bookings.
    • Good for taking payments.
    • Good for onboarding new clients.
    • Integrates with your website.
    • Integrates with Facebook Pages.
    Incentivized
    Read full review
    Cons
    Calendly
    • After a meeting is booked, having the ability to change the location without canceling the entire booking.
    • Being able to offer 2 different locked in locations for certain time periods of the day within the same event. So you're not having to create 2 events for the same thing, only different locations.
    • Giving users permission to create their own routing forms. We run an independent business model where our users like to have control over their subscriptions.
    Incentivized
    Read full review
    LeadSquared
    • LeadSquared is a little bit expensive compared to other slimmer products, so they need to think about it.
    • Sometimes LeadSquared gets stuck when I use it to run a large campaign, I would like them to improve this.
    • LeadSquared creates a problem in slow internet connections, so I guess this is also an improvement area for them.
    Incentivized
    Read full review
    WiseStamp
    • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
    • Improved ease of use with forms.
    Incentivized
    Read full review
    Likelihood to Renew
    Calendly
    For all reasons like workflows, UI, and the way Calendly keeps all of us engaged through the Collective forum. It's indeed undeniable that no other product covers all business needs like Calendly does. On the other side, this has also reduced the workload by enabling us to focus more on other tasks for the day
    Incentivized
    Read full review
    LeadSquared
    It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
    Read full review
    WiseStamp
    No answers on this topic
    Usability
    Calendly
    Calendly is extremely easy to use for selecting times and days for meetings. From my end, it's very easy to indicate the days and times that I am available for meetings. I have used other scheduling products, but Calendly has the smoothest way of operating. I highly recommend it for scheduling meetings
    Read full review
    LeadSquared
    Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again - Easy to Use - Flexible - Robust System - Ever-evolving - Support & Service - Integrations with third party tools & technologies - LMS - Data Management & Reports - Landing Page Options
    Read full review
    WiseStamp
    Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
    Incentivized
    Read full review
    Support Rating
    Calendly
    There is a lot of support for Calendly. Whenever I have had issues navigating through it, especially as a new user, I found multiple support on the web addressing my questions or concerns. There is a lot of in app informative notes accessible to users to navigate through Calendly when needed.
    Incentivized
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    LeadSquared
    Great to work with and also Easy to work with Do not just listen to the problem but provide upfront solutions Always available and are ready to support on holidays Considerate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can ask Always available to help with the internal tasks as well like creating automations, drip creations etc
    Read full review
    WiseStamp
    I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
    Incentivized
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    Alternatives Considered
    Calendly
    When I started using it, there were not many competitors in this space. I've seen some like Mixmax that seem to work well for solopreneurs or where free version might be better than Calendly's free version. I use the paid version of Calendly and it's just kept serving us well so why change?
    Incentivized
    Read full review
    LeadSquared
    I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
    Read full review
    WiseStamp
    I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
    Incentivized
    Read full review
    Return on Investment
    Calendly
    • Positive: When people want to meet, I can simply send my Calendly link and it takes less than 5 seconds to do.
    • Positive: It integrates well with Zoom, which means that by default all my appointments include Zoom information for a remote call.
    Incentivized
    Read full review
    LeadSquared
    • Leads Management has become very easy.
    • Automated Lead Nurturing helps reduce a lot of manual work.
    • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
    Read full review
    WiseStamp
    • I have no clue
    • I'm assuming that we would not have people making appointments with us if we didn't have this service
    Incentivized
    Read full review
    ScreenShots

    Calendly Screenshots

    Screenshot of how to share a scheduling linkScreenshot of automated workflowsScreenshot of browser extensionsScreenshot of routing formsScreenshot of round robin & collective eventsScreenshot of admin management

    LeadSquared Screenshots

    Screenshot of Lead CaptureScreenshot of Lead DistributionScreenshot of Lead NurturingScreenshot of Sales AutomationScreenshot of Sales TrackingScreenshot of Workflow Automation

    vcita Screenshots

    Screenshot of vcita's features, that make it a marketing-driven CRM for small businesses