CallFire vs. CloudTalk
CallFire vs. CloudTalk
Product | Rating | Most Used By | Product Summary | Starting Price |
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CallFire | N/A | CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month. | $99 per month | |
CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CallFire | CloudTalk | |
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Top Pros | ||
Top Cons |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CallFire | CloudTalk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Nextiva Contact Center Score 9.1 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.1 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CallFire | CloudTalk | |
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Likelihood to Recommend | 9.5 (15 ratings) | 9.9 (45 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | 8.2 (1 ratings) |
Usability | - (0 ratings) | 7.7 (5 ratings) |
Support Rating | - (0 ratings) | 3.6 (11 ratings) |
Implementation Rating | - (0 ratings) | 8.2 (1 ratings) |
CallFire | CloudTalk | |
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Likelihood to Recommend | CallFire | CloudTalk.io |
Pros | CallFire | CloudTalk.io |
Cons | CallFire | CloudTalk.io |
Likelihood to Renew | CallFire | CloudTalk.io |
Usability | CallFire No answers on this topic | CloudTalk.io |
Support Rating | CallFire No answers on this topic | CloudTalk.io |
Alternatives Considered | CallFire | CloudTalk.io |
Return on Investment | CallFire | CloudTalk.io |
ScreenShots | CloudTalk Screenshots |