Carbonite Endpoint vs. Quantum DXi Series

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Endpoint
Score 6.8 out of 10
N/A
Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.
$24
per month
Quantum DXi Series
Score 8.0 out of 10
N/A
Quantum DXi Series is public company Quantum's deduplication solution.N/A
Pricing
Carbonite EndpointQuantum DXi Series
Editions & Modules
Basic Computer Backup
$24
per month
Advanced Endpoint Protection
$34
per month
Basic Server Backup
$50
per month
Basic Backup
$55
per month
Advanced Server Protection
$147
per month
Advanced Protection
$199
per month
No answers on this topic
Offerings
Pricing Offerings
Carbonite EndpointQuantum DXi Series
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Carbonite EndpointQuantum DXi Series
Top Pros
Top Cons
Best Alternatives
Carbonite EndpointQuantum DXi Series
Small Businesses
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.7 out of 10
Carbonite Endpoint
Carbonite Endpoint
Score 6.8 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite EndpointQuantum DXi Series
Likelihood to Recommend
8.8
(22 ratings)
8.0
(3 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
Support Rating
9.7
(6 ratings)
8.3
(2 ratings)
User Testimonials
Carbonite EndpointQuantum DXi Series
Likelihood to Recommend
Carbonite, an OpenText company
Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
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Quantum
It is good hardware/software to do VMWare backup, very reliable and convenient device. Hyper-V backup may be less appropriate to do due to specific software needs.
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Pros
Carbonite, an OpenText company
  • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
  • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
  • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
  • Their phone support is excellent.
  • It's also really easy to maintain your backed up data to reduce redundancy.
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Quantum
  • A perfect solution for D2D backups. We are seeing a large savings with the de-duplication piece.
  • Very versatile device. We like being able to use any backup protocol we need to for the many diverse jobs we have in the medical industry.
  • Interface is simple and easy to use.
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Cons
Carbonite, an OpenText company
  • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
  • I have not had to do a restore at this time so I cannot comment on the restore process.
  • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
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Quantum
  • Every feature on the Quantum requires a license purchase, this is seriously annoying and drives the cost of the device up
  • The cost of the device is somewhat high
  • Active Directory integration is a bit of a pain
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Likelihood to Renew
Carbonite, an OpenText company
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
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Quantum
No answers on this topic
Support Rating
Carbonite, an OpenText company
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
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Quantum
Support from Quantum was okay, they performed FW upgrade and replaced few faulty disks without any problem. Some old-style connections and requirements from them produced additional loads on our IT team.
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Alternatives Considered
Carbonite, an OpenText company
We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
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Quantum
The only aleternative looked at prior to the DXi was ExGrid, while both are great options the DXi offered a little more versatility and the support has been terrific.
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Return on Investment
Carbonite, an OpenText company
  • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
  • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
  • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
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Quantum
  • Storage Target for data that can be Deduped
  • Using accent to do inline dedupe is great
  • Works well with netbackup accelerator and netbackup
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ScreenShots