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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    Veeam Backup for AWS

    Score9.2 out of 10
    N/AVeeam® delivers native, automated AWS backup and disaster recovery to protect and manage Amazon EC2, Amazon RDS, Amazon EFS and Amazon VPC data. Veeam states it is built with simplicity, scalability, savings and security in mind, so users can eliminate the risk of data loss for AWS services.

    $40

    per year instance

    Pricing
    Carbonite by OpenTextVeeam Backup for AWS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite by OpenTextVeeam Backup for AWS
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextVeeam Backup for AWS
    Considered Both Products
    OpenText
    No answer on this topic
    Veeam Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    97%
    Would buy again
    112 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    98%
    Delivers good value for the price
    102 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    99%
    Happy with the feature set
    114 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    94%
    Lived up to sales and marketing promises
    83 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    93%
    Implementation went as expected
    97 Answers
    Features
    Carbonite by OpenTextVeeam Backup for AWS
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and Veeam Backup for AWS
    Feature
    Carbonite by OpenText
    8.8
    24 Ratings
    2% above category average
    Veeam Backup for AWS
    8.3
    79 Ratings
    3% below category average
    Universal recovery10.09 Ratings8.078 Ratings
    Instant recovery3.311 Ratings8.977 Ratings
    Recovery verification9.89 Ratings8.076 Ratings
    Business application protection9.015 Ratings8.169 Ratings
    Multiple backup destinations10.016 Ratings8.276 Ratings
    Incremental backup identification9.821 Ratings8.074 Ratings
    Backup to the cloud9.423 Ratings8.078 Ratings
    Deduplication and file compression9.013 Ratings8.571 Ratings
    Snapshots10.011 Ratings8.371 Ratings
    Flexible deployment8.812 Ratings8.571 Ratings
    Management dashboard8.812 Ratings8.673 Ratings
    Platform support8.813 Ratings8.671 Ratings
    Retention options6.014 Ratings8.170 Ratings
    Encryption9.914 Ratings7.870 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and Veeam Backup for AWS
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    Veeam Backup for AWS
    8.2
    82 Ratings
    4% below category average
    Continuous data protection8.33 Ratings8.977 Ratings
    Replication8.32 Ratings9.075 Ratings
    Operational reporting and analytics6.93 Ratings8.975 Ratings
    Malware protection9.01 Ratings7.062 Ratings
    Multi-location capabilities8.22 Ratings7.173 Ratings
    Ransomware Recovery10.02 Ratings7.938 Ratings
    Best Alternatives
    Carbonite by OpenTextVeeam Backup for AWS
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextVeeam Backup for AWS
    Likelihood to Recommend
    8.9
    (49 ratings)
    8.9
    (115 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    7.2
    (11 ratings)
    Usability
    8.8
    (3 ratings)
    9.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (106 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (8 ratings)
    Support Rating
    8.2
    (3 ratings)
    8.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    7.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    6.9
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.8
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    6.6
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    7.7
    (9 ratings)
    Professional Services
    -
    (0 ratings)
    6.8
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.8
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (6 ratings)
    User Testimonials
    Carbonite by OpenTextVeeam Backup for AWS
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    Veeam Software
    I like the idea of using this product for backups and cold storage. This allows for long retention times and a very low cost. The ability to quickly restore and the efficiency of all the products involved. I haven't come across scenarios where it isn't appropriate. I don't have a lot of experience so for me, it works well in my cases.
    Incentivized
    Read full review
    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
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    Veeam Software
    • Veeam Backup for AWS provides a comprehensive backup and disaster recovery solution for AWS workloads.
    • It's very easily integrated with the AWS cloud.
    • The Simple and intuitive user interface of Veeam Backup for AWS makes it easy to set up and manage backups for AWS instances.
    Incentivized
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    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
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    Veeam Software
    • We have never managed to use Veeam for Azure or GCP. It works well with AWS.
    • A client needed a multi-cloud DR solution management but we had a security issue and could find a solution from Veeam Backup for AWS.
    • Usually, you need a dedicated resource to monitor when the number of workloads is high. That adds to the cost.
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    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
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    Veeam Software
    We have been using Veeam Backup for AWS for our cloud hosted solutions for the last several years and will continue to do so. The ease of use and available support staff make the learning curve for use nearly flat in our case and having Veeam Backup for on-premise workloads makes the decision easy.
    Incentivized
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    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    Veeam Software
    The UI and the integration is good with the product. so far
    has not encountered any major challenges while using the UI. of course, this is
    user perspective. Few users suggested some different view that it should be
    change father should have some different options but overall the feedback about
    UI is positive and no major issues encountered by using the UI or forsake of
    this usability.
    Incentivized
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    Reliability and Availability
    OpenText
    No answers on this topic
    Veeam Software
    Veeam Backup has never failed me, whenever we have needed to recover data it has worked flawlessly. It is highly available and I do not know of of a situation where our business has needed Veeam Backup fo AWS and has not been able to access or use it in some way.
    Incentivized
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    Performance
    OpenText
    No answers on this topic
    Veeam Software
    We have not really noticed much difference and only notice it when doing work afterhours with our veeam being backed up. However, this is not the case as we do not do this often and hence we don't really have any real challenges for performance issues. Overall, we find that the performance is pretty good
    Incentivized
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    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Veeam Software
    One of the best and leading backup solution with central management for all Virtual Servers, Physical servers and Application level backup. Migrated from distributed backup solution running at each site to central VEEAM solution which has reduced overhead of backup administrator and improves the backup performance. Veeam team is very supportive in solution design, taken care of all our requirements and provided the cost effective solution.
    Incentivized
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    In-Person Training
    OpenText
    No answers on this topic
    Veeam Software
    We had only one due to the pandemic, but we remember really enjoying the help. Someone came to our site and walked us through the process and we had lots of time to ask questions and got really helpful solutions and tips and tricks to make sure that staff would understand and learn how to use it
    Incentivized
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    Online Training
    OpenText
    No answers on this topic
    Veeam Software
    The training provided online was good. The training was restrictive to users but was content was good and informative. The information provided was relevent and flow was maintained well. The Question and answers were good and supported well. Need to have more material provided with the training and will support users to adopt train the trainer approach.
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    Veeam Software
    We were pretty happy with our implementation as it was simple to deploy and we followed the technical guide online with out much technical assistance from vendor support. We had also tested and streamlined a process based on our own documentation for our own company which was simple to follow overall for deploying into AWS for future instances
    Incentivized
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    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    Veeam Software
    I had looked at N2WS Backup & Recovery backup and disaster recovery solution for AWS environments. But while it provides similar backup and recovery capabilities as Veeam Backup for AWS, it lacks some of the advanced features such as instant VM recovery, file-level recovery, and integration with Veeam Backup & Replication.
    Incentivized
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    Contract Terms and Pricing Model
    OpenText
    No answers on this topic
    Veeam Software
    Overall, we pretty happy with the way it is contracted and the pricing structure. However, as stated we got it on promotion so we wont know until what it is after the 3 years but at this stage we are pretty happy with the product and the pricing from the commercial aspect
    Incentivized
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    Scalability
    OpenText
    No answers on this topic
    Veeam Software
    We have using this solution since 2020. In that moment we had four Host Linux and today we have forty vm Linux and Windows. The solution work fine as with few vm as multiples vm. The backup operators lovely this feacture, because keep simple his duties. Finally, we use the same solution for AWS, Azure or onpremise. This is great characteristic for skill transfer over backup team!
    Incentivized
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    Professional Services
    OpenText
    No answers on this topic
    Veeam Software
    Generally satisfied
    Incentivized
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    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
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    Veeam Software
    • The only thing is that you have to make sure you understand your AWS costs if your retention periods are not kept under control.
    • ROI is hard to prove until the moment you need to restore your workload.
    • Time-saving is something that comes to mind. Before Veeam, we used to spend/waste a lot of time verifying and testing our backup and restore. Veeam makes it easy with its SureBackup technology.
    Incentivized
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    ScreenShots

    Veeam Backup for AWS Screenshots

    Screenshot of Overview page detailing high-level information like alarms, protected instances, policies, and session information.Screenshot of Policies page detailing available policies, status and sessions log.Screenshot of Estimated monthly costs in policy wizard for snapshots, replicas, backups, traffic and transactions for machines in a policy.Screenshot of File Level Recovery, where individual files and folders can be searched and browsed for granular recovery.