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Carbonite by OpenText vs. Veeam Data Cloud for Microsoft 365

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    Veeam Data Cloud for Microsoft 365

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Veeam Data Cloud for Microsoft 365 is a BaaS (Backup as a Service) solution used to back up and restore Microsoft 365 data, including Microsoft Exchange, Microsoft SharePoint, Microsoft OneDrive for Business and Microsoft Teams data.N/A
    Pricing
    Carbonite by OpenTextVeeam Data Cloud for Microsoft 365
    Editions & Modules
    No answers on this topic
    VDC for Microsoft 365
    Contact Sales
    Offerings
    Pricing Offerings
    Carbonite by OpenTextVeeam Data Cloud for Microsoft 365
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextVeeam Data Cloud for Microsoft 365
    Considered Both Products
    OpenText
    Chose Carbonite by OpenText
    Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam …
    Incentivized
    Veeam Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    97%
    Would buy again
    282 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    98%
    Delivers good value for the price
    266 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    97%
    Happy with the feature set
    281 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    99%
    Lived up to sales and marketing promises
    268 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    95%
    Implementation went as expected
    261 Answers
    Features
    Carbonite by OpenTextVeeam Data Cloud for Microsoft 365
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and Veeam Data Cloud for Microsoft 365
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    2% above category average
    Veeam Data Cloud for Microsoft 365
    8.6
    148 Ratings
    0% above category average
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings8.2144 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options5.914 Ratings9.1144 Ratings
    Encryption9.914 Ratings8.6128 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and Veeam Data Cloud for Microsoft 365
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    Veeam Data Cloud for Microsoft 365
    7.8
    134 Ratings
    1% below category average
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings7.8129 Ratings
    Malware protection9.01 Ratings7.794 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings7.889 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of Carbonite by OpenText and Veeam Data Cloud for Microsoft 365
    Feature
    Carbonite by OpenText
    -
    Ratings
    Veeam Data Cloud for Microsoft 365
    8.4
    124 Ratings
    2% below category average
    SaaS Product Integration00 Ratings9.296 Ratings
    Multiple Data Restoration Options00 Ratings8.7119 Ratings
    Data Auditing and Search00 Ratings7.5109 Ratings
    Data Storage in the Cloud or On-Premises00 Ratings8.4116 Ratings
    Best Alternatives
    Carbonite by OpenTextVeeam Data Cloud for Microsoft 365
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Backupify
    Score5.5 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    Spanning Backup
    Score7.3 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextVeeam Data Cloud for Microsoft 365
    Likelihood to Recommend
    8.9
    (49 ratings)
    8.7
    (289 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    9.1
    (11 ratings)
    Usability
    8.7
    (3 ratings)
    8.4
    (290 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.8
    (3 ratings)
    Support Rating
    8.2
    (3 ratings)
    8.8
    (281 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    8.9
    (8 ratings)
    Configurability
    -
    (0 ratings)
    6.9
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    User Testimonials
    Carbonite by OpenTextVeeam Data Cloud for Microsoft 365
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    Veeam Software
    Analyzing campaign performance is a great area where the Veeam Data Cloud for Microsoft 365 is well-suited, and it’s working well. In the past, when we analyzed campaign performance, we had to use outside vendors, which was a time-consuming, laborious, and costly process.
    Incentivized
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    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
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    Veeam Software
    • Granular restoration of emails within a mailbox
    • Complete Restoration of a Mailbox
    • Restoration of Teams Conversations
    • Add users for backups
    • Restauración granular de correos electrónicos dentro de un buzón
    • Restauración completa de un buzón
    • Restauración de conversaciones de TEAMS
    • Agregar usuarios para respaldos
    Incentivized
    Read full review
    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
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    Veeam Software
    • I would like the option to remove users from the backup and set them to an alternate storage location/ archive location. Currently, my backups are at 7 TB, and I would like to segment out data with lower data retention requirements.
    Incentivized
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    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
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    Veeam Software
    Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.
    Incentivized
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    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    Veeam Software
    The interface is simple, but powerful. It's easy to setup, easy to use. It's able to restore individual files and emails with ease. Would like to see the wording on some features cleared up, as it's caused us some confusing learning the tool.
    Incentivized
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    Reliability and Availability
    OpenText
    No answers on this topic
    Veeam Software
    I have yet to need it during any of their scheduled maintenance windows. It's always online.
    Incentivized
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    Performance
    OpenText
    No answers on this topic
    Veeam Software
    We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.
    Incentivized
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    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Veeam Software
    The setup support we received was extremely helpful. They allowed us to learn as they created the policies and managed the handoff between setup and guided setup very well. This resulted in active, usable policies and us having the knowledge to adapt these as our needs change in the future.
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    Veeam Software
    Really easy, but we are not a big company. I am not backing up all users, just those that could fire me.
    Incentivized
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    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    Veeam Software
    First and foremost, Veeam's reputation stood out. They have been a leader in the backup vendors for a few years. That reputation along with recommendations from colleagues sold us on Veeam Data Cloud for Microsoft 365. The other vendors that we did demo's with were lacluster in setup and performance. Veeam Data Cloud for Microsoft 365 immediately won us over.
    Incentivized
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    Scalability
    OpenText
    No answers on this topic
    Veeam Software
    I have had no issues scaling this software as my organisation or data estate has grown. It always does exaclty what it says on the box.
    Incentivized
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    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
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    Veeam Software
    • The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.
    Incentivized
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    ScreenShots

    Veeam Data Cloud for Microsoft 365 Screenshots

    Product screenshot