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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CardConnect

    Score9 out of 10
    N/ACardConnect is a point-of-sale software solution with features such as payment security and enterprise integration. It was acquired by First Data in July 2017, and is now owned and supported by Fiserv since the Fiserv/First Data merger (July 2019).N/A

    iATS Payments

    Score7 out of 10
    N/AiATS Payments is an integrated end-to-end donation processing solutions for nonprofit organizations. The iATS transaction processing services are specially designed to help nonprofit organizations save time and money on fundraising.N/A
    Pricing
    CardConnectiATS Payments
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CardConnectiATS Payments
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CardConnectiATS Payments
    Small Businesses
    Square POS
    Score9 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
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    Payoneer
    Score8 out of 10
    Enterprises
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    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CardConnectiATS Payments
    Likelihood to Recommend
    1.7
    (4 ratings)
    7.0
    (3 ratings)
    Support Rating
    1.3
    (2 ratings)
    7.0
    (1 ratings)
    User Testimonials
    CardConnectiATS Payments
    Likelihood to Recommend
    Fiserv
    CardConnect is a good option for payment capture, but getting less experienced stores up and running takes significant effort compared to other processors we use. This seems to be due to poor communication since there isn't a dedicated rep familiar with the use case like we have with other processors.
    Incentivized
    Read full review
    Deluxe
    If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
    Incentivized
    Read full review
    Pros
    Fiserv
    • Monitoring payments.
    • For payment, there is an online user interface.
    • Creating pre-made personalized billing bundles.
    Incentivized
    Read full review
    Deluxe
    • Excellent customer service
    • Can process ACH transactions as recurring donations
    • Integrates with Salesforce
    • Records name of credit card holder in iATS reports
    • Can process recurring donations on a monthly, quarterly, or yearly basis
    Incentivized
    Read full review
    Cons
    Fiserv
    • customer service
    • stealing money
    • unclear contract/forever changing contract terms
    Read full review
    Deluxe
    • Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
    • Include Discover card transactions in the same deposit with the other cards.
    • Take out fees immediately instead of waiting until the end of the month and doing a lump sum.
    Incentivized
    Read full review
    Support Rating
    Fiserv
    CardConnect does not solve problems or have managers or supervisors that exist do so. Voicemail box of the appointed representative remains full when you need to reach them. Representative will fail to read email if "lengthy". When you call for customer service you are skirted around from department to department, and specific questions are not answered.
    Read full review
    Deluxe
    There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
    Incentivized
    Read full review
    Alternatives Considered
    Fiserv
    We are considering moving to stripe soon. We find their POS to be comparable but their online processing features are integrated with far more platforms.
    Incentivized
    Read full review
    Deluxe
    Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
    Incentivized
    Read full review
    Return on Investment
    Fiserv
    • It has been easy to configure.
    • it has boosted our sales at the client interest.
    Incentivized
    Read full review
    Deluxe
    • Increased donations.
    • Increased monthly recurring gifts.
    • Decreased use of Discover cards (we discourage using Discover cards).
    Incentivized
    Read full review
    ScreenShots