Likelihood to Recommend We use Cardknox differently than I imagine most people would. For example, we do not use their client database feature, as we have all that stored in our medical system. Another type of business would likely find that feature a big help. We are very pleased with Cardknox's service and support, which is not often required.
Read full review I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
Read full review Pros Customer support is fantastic Payment technology is the best I've seen in payment industry. The solution is very comprehensive and flexible for our demanding needs. Read full review They provide good rewards like cash back offers and gift vouchers. Easy to pay by scanning the QR code. Help us to find best recharges for our mobile. Easy to pay electricity bill. Will notify us if our validity expires on recharges. Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay. We can check balance by enter the UPI Pin. Read full review Cons Every product can be improved, but as it relates to how we use Cardknox, they do everything we need. Read full review It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there Read full review Usability Cardknox is very user friendly. Patients young and old, tech savvy to technologically challenged, have all been able to use it!
Read full review Support Rating We have direct access to their support team. They have 24/7 support and are always able to help when we contact them
Read full review I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
Read full review Alternatives Considered We have used other card processors, but in my opinion, Cardknox is in another league. Their product works; it is easy to install; it is constantly being improved, and they have great support.
Read full review GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
Read full review Return on Investment Patients are much more secure giving us their credit card information since we have switched to using Cardknox. They even have the option of entering it themselves to reduce any risk of the number being overheard to zero. It is much faster and smoother to find and charge a card when necessary. Read full review Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations Improves risk mitigation and ensures safety and account health of our vendors Increased efficiency and pushes payments through at a faster rate Provides work-life balance when fiscal deadlines slowly approach Read full review ScreenShots